Pres1 Flashcards
(25 cards)
What is the definition of communication involving “sharing information to reach a common understanding”?
Communication between two or more individuals/groups for shared understanding.
Which communication form occurs within an individual (e.g., thinking, dreaming)?
Intrapersonal communication.
What are the five main aspects of physical nonverbal communication?
Face, body motions, eye contact, voice, apparel.
How does “jargon” function in verbal communication?
Specialized language efficient for insiders but a barrier for outsiders.
What does eye contact convey in nonverbal communication?
Involvement, hostility, or friendliness.
Which component of communication includes “past experiences, knowledge, and feelings”?
Receiver’s interpretation filter.
True or False: Intrapersonal communication is synonymous with interpersonal communication.
False (Intrapersonal is internal; interpersonal is external).
- What is the purpose of communication according to the comprehensive definition?
To influence with intent.
Which form of communication includes group meetings and interviews?
Interpersonal communication.
How does clothing/apparel function in nonverbal communication?
Signals competence, seriousness, and promotability; affects self-confidence and perception.
What are examples of “noise sources” in the communication model?
Internal and external distractions.
Which of these is NOT nonverbal communication: company logos, reports, seating arrangements, or office décor?
Reports (written verbal communication).
What does “encoding” mean in communication components?
Formulating ideas into symbols, words, or images.
Which skill is NOT listed for effective interpersonal communicators: active listening, public speaking, data analysis, or persuasion?
Data analysis.
How does posture function in nonverbal communication?
Conveys attitudes (e.g., confidence, openness).
What transmits messages in the communication model besides the sender?
Transmitters (media/channels).
Which communication form uses maps, traffic signals, and graphics?
Visual verbal communication.
True or False: Nonverbal communication involves encoding messages via speech/writing.
False (it uses other mediums like body language).
What does “feedback” represent in communication components?
The receiver’s response to the message.
Which factor influences communication through cultural and environmental context?
The communication model’s “culture/environment” layer.
What does a voice convey in nonverbal communication?
Emotions (e.g., anger, fear, grief).
Which term describes “communication without words”?
Nonverbal communication.
How does facial expression (e.g., smile/frown) function nonverbally?
Encodes attitudes/emotions instantly.
What is electronic verbal communication?
Communication via computer, modem, fax, or email.