Pres1 Flashcards

(25 cards)

1
Q

What is the definition of communication involving “sharing information to reach a common understanding”?

A

Communication between two or more individuals/groups for shared understanding.

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2
Q

Which communication form occurs within an individual (e.g., thinking, dreaming)?

A

Intrapersonal communication.

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3
Q

What are the five main aspects of physical nonverbal communication?

A

Face, body motions, eye contact, voice, apparel.

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4
Q

How does “jargon” function in verbal communication?

A

Specialized language efficient for insiders but a barrier for outsiders.

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5
Q

What does eye contact convey in nonverbal communication?

A

Involvement, hostility, or friendliness.

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6
Q

Which component of communication includes “past experiences, knowledge, and feelings”?

A

Receiver’s interpretation filter.

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7
Q

True or False: Intrapersonal communication is synonymous with interpersonal communication.

A

False (Intrapersonal is internal; interpersonal is external).

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8
Q
  • What is the purpose of communication according to the comprehensive definition?
A

To influence with intent.

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9
Q

Which form of communication includes group meetings and interviews?

A

Interpersonal communication.

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10
Q

How does clothing/apparel function in nonverbal communication?

A

Signals competence, seriousness, and promotability; affects self-confidence and perception.

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11
Q

What are examples of “noise sources” in the communication model?

A

Internal and external distractions.

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12
Q

Which of these is NOT nonverbal communication: company logos, reports, seating arrangements, or office décor?

A

Reports (written verbal communication).

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13
Q

What does “encoding” mean in communication components?

A

Formulating ideas into symbols, words, or images.

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14
Q

Which skill is NOT listed for effective interpersonal communicators: active listening, public speaking, data analysis, or persuasion?

A

Data analysis.

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15
Q

How does posture function in nonverbal communication?

A

Conveys attitudes (e.g., confidence, openness).

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16
Q

What transmits messages in the communication model besides the sender?

A

Transmitters (media/channels).

17
Q

Which communication form uses maps, traffic signals, and graphics?

A

Visual verbal communication.

18
Q

True or False: Nonverbal communication involves encoding messages via speech/writing.

A

False (it uses other mediums like body language).

19
Q

What does “feedback” represent in communication components?

A

The receiver’s response to the message.

20
Q

Which factor influences communication through cultural and environmental context?

A

The communication model’s “culture/environment” layer.

21
Q

What does a voice convey in nonverbal communication?

A

Emotions (e.g., anger, fear, grief).

22
Q

Which term describes “communication without words”?

A

Nonverbal communication.

23
Q

How does facial expression (e.g., smile/frown) function nonverbally?

A

Encodes attitudes/emotions instantly.

24
Q

What is electronic verbal communication?

A

Communication via computer, modem, fax, or email.

25