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GDC Standards > Principle 6 - Work With colleagues In A Way That Is In Patients' Best Interest > Flashcards

Principle 6 - Work With colleagues In A Way That Is In Patients' Best Interest Flashcards

0
Q

What do patients expect with regards to Principle Six?

A
  • To be fully informed of different roles of the dental professionals involved in their care
  • That members of the dental team will work effectively together
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1
Q

What is principle six?

A
  • Work with colleagues in a way that is in a patients’ best interest
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2
Q

What are the six core principles of Principle Six?

A
  • 6.1 Work effectively with your colleagues and contribute to good teamwork
  • 6.2 Be appropriately supported when treating patients
  • 6.3 Delegate and refer appropriately and effectively
  • 6.4 Only accept a referral or delegation if you are trained and competent to carry out the treatment and you believe that what you are being asked to do is appropriate for the patient
  • 6.5 Communicate clearly and effectively with other team members and colleagues in the interests of patients
  • 6.6 Demonstrate effective management and leadership skills if you manage a team
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3
Q

What should you ensure when working with any team? (6.1.1)

A
  • Ensure that any team you are involved in works together to provide appropriate dental care for your patients
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4
Q

How must you treat colleagues? (6.1.2) And with regards to money? (6.1.3)

A
  • You must treat colleagues fairly and with respect, in all situations and all forms of interaction and communication
  • You must not bully, harass, or unfairly discriminate against them
  • You must treat colleagues fairly in all finacial transactions
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5
Q

How must you make patients aware of dental colleagues? (6.1.5)

A
  • You must ensure that patients are fully informed of the names and roles of the dental professionals involved in their care
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6
Q

How should you react to the contribution of all team members? (6.1.4)

A
  • Value and respect the contribution of all team members
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7
Q

As a registered dental professional, what can you be held responsible for in terms of team members? (6.1.6)

A
  • As a registered dental professional, you could be held responsible for the actions of any member of your team who does not have to register with the GDC (e.g receptionists, practice managers or laboratory assistants)
  • You should ensure that they are appropriately trained and competent
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8
Q

When should you not provide treatment? (6.2.1)

A
  • If you feel that the circumstances make it unsafe for the patient
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9
Q

Who should you work with at all times when treating patients in a dental setting? (6.2.2)
What are the only circumstances where this does not apply? (6.2.2)
What are ‘exceptional circumstances’?

A
  • Another appropriately trained member of the dental team
  • The only circumstances where this does not apply are when:
  • – Treating patients in an out of hours emergency
  • – Providing treatment as part of a public health programme; or
  • – There are exceptional circumstances
  • ‘Exceptional circumstances’ are unavoidable circumstances which are not routine and could not have been forseen
  • Abscences due to leave or training are not exceptional circumstances
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10
Q

What should you do if there are exceptional circumstances where you cannot work with an appropriately trained member of the dental team when treating the patient in a dental setting? (6.2.3)

A
  • You must assess the possible risk to the patient of continuing treatment
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11
Q

Who should you be supported by if you are providing treatment in a hospital setting? (6.2.4)

A
  • You should be supported by a GDC registrant or a registrant of another healthcare regulator
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12
Q

Who should you be supported by if you are providing treatment in a care or domiciliary setting? (6.2.5)

A
  • You should be supported by a GDC registrant or an appropriately trained care professional
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13
Q

What should you ensure in case of a medical emergency? (6.2.6)

A
  • Medical emergencies can happen at any time
  • You must make sure that there is at least one other person available within the working enviroment to deal with medical emergencies when you are treating patients
  • In exceptional circumstances the second person could be a receptionist or a person accompanying the patient
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14
Q

What are the rules with delegation? (6.3.1)

A
  • You can delegate the responsibility for a task but not the accountability
  • This means that although you can ask someone to carry out a task for you, you could still be held accountable if something goes wrong
  • You should only delegate or refer to another member of the team if you are confident that they have been trained and are both competent and indemnified to do what you are asking. For more information, see the ‘Scope of Practice’ document
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15
Q

What must you be aware of if you delegate to another member of the team who does not feel that they are trained or competent to carry it out? (6.3.2)

A
  • You must not take advantage of your position by pressuring them into accepting the task
16
Q

What should you do if treatment required is outside your scope of practice or competence? (6.3.3)

A
  • You should refer patients on

- You should be clear about the procedure for doing this

17
Q

What should you make sure if you ask a colleague to provide treatment, a dental appliance, or clinical advice for a patient? (6.3.4)

A
  • You should make your request clear and give your colleague all the information they need
18
Q

What must you do if you need to refer a patient to someone else for treatment? (6.3.5)

A
  • You must explain the referral process to the patient and make sure that it is recorded in their notes
19
Q

What should you make sure if a colleague asks you to provide treatment, a dental appliance, or clinical advice for a patient? (6.4.1)

A
  • Ensure that you are clear about what you are being asked to do and that you have the knowledge and skills to do it
20
Q

What should you do if you do not think what you have been asked to do is appropriate? (6.4.2)

A
  • You should discuss with the colleague who asked you to do it
  • You should only go ahead if you are satisfied that what you have been asked to do is appropriate.
  • If you are not sure, you should seek advice from your professional association or defence organisation
21
Q

What should you do if you have any discussions with colleagues about a patient’s treatment? (6.5.1)

A
  • You should document any discussions you have with colleagues about a patient’s treatment, including decisions you ahve reached or changed, in that patient’s notes
22
Q

How must you demonstrate effective management and leadership skills with regards to team members, including those not registered with the GDC - if you manage a team? (6.6.1) seven points

A
  • A proper induction when they first join the team
  • Performance management, including regular appraisals
  • Opportunities to learn and develop
  • A hygienic and safe working enviroment
  • A work enviroment that is not discriminatory
  • Opportunities to provide feedback; and
  • A way to raise concerns
23
Q

What do you need to ensure in terms of team members and registration? (6.6.2)

A
  • You should make sure that relevant team members are appropriately registered with the GDC or another healthcare regulator, appropriately in-training to be registered with the GDC, or another healthcare regulator and that those who are registered with the GDC are also indemnified
24
Q

What should you do with your team members with regards to the GDC standards? (6.6.3)

A
  • Encourage all team members to follow guidance in this document, as well as following it yourself
25
Q

How should you communicate with the team? (6.6.4)

A
  • Make sure that you communicate regularly with all members of the team and that all members of the team are involved and included as appropriate
26
Q

What should you do in terms of CPD with the team? (6.6.5)

A
  • You must encourage, support and facilitate the continuing professional development of your dental team
27
Q

What must you make sure, in terms of medical emergencies? (6.6.6)

A

You must make sure that:

  • There are arrangements for at least two people to be available within the working enviroment to deal with medical emergencies when treatment is planned to take place
  • All members of staff, including non registered GDC, know thier role if there is a medical emergency; and
  • All members of staff who might be involved in dealing with a medical emergency are trained and prepared to do so at any time, and practise together regularly in a simulated emergency so they know exactly what to do
28
Q

What should you ensure that your team has? (6.6.7)

A
  • Good leadership
  • Clear, shared aims; and
  • An understanding of their roles and responsibilities
29
Q

What should you ensure that all members of the team understand? (6.6.8)

A
  • Their roles and responsibilities, including what decisions and actions have, and have not, been delegated to them
30
Q

What should you do with all new policies and procedures? (6.6.9)

A
  • You should discuss all new policies and procedures with your colleagues so that everybody understands them and make sure that all team members are aware of their responsibility to comply with them
31
Q

How should you display information about the members of your team? (6.6.10)

A
  • Display information (including their registration number where appropriate), in an area where it can easily be seen by patients
32
Q

What information should you display? (6.6.11)

A
  • In an area where it can easily be seen by patients you should display:
  • – The fact that you are regulated by the GDC; and
  • – The nine principles contained in this document

GDC Standards (9 decks)

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