PROCESS OF HRM AT QANTAS

Question 1

what does qantas use during aquisition

Answer 1

job analysis to ensure the new employees satsify staffing needs ‘people’ element

Question 2

what type of recruitmnet does wantas use

Answer 2

mixtyre of internal and external recruitment

Question 3

when did recruitment get frozen and when was it a priority again

Answer 3

escalation of pandemic in march 2020
shifted back to acqusiiton towards end of FY22

Question 4

why did qantas prioritise recruitment again

Answer 4

staff shortages due to redundancies and high levels of absenteeism led to well-publicised operational performance issues as the airline struggled to deal with strong demand as borders reopened.

Question 5

how many did wantas hire between april 2022 and end of 2024

Answer 5

5,500 workers as part of recruitment and training initiative to staff fleet with plans to hire thousands more in coming decade.

Question 6

how much does qantas invest in traning and devekopment

Answer 6

$275 million a year made

Question 7

what are the T&D objectives at qantas

Answer 7

• increased efficiency
• improved quality of service
• fewer accidents and damge to equipment
• personal growth of employees (motivation, leadership skills ect)
• making employees more versatile through operations
• reduced absenteeism and staff turnover

Question 8

what types of training does wantas use

Answer 8

on the job training and off the job training

Question 9

how did qantas take advatage of omicron wave of void in 2021

Answer 9

• staff brought back to work in dec 2021
• lower expected demand over summer period due to omicron wave
• tempostaty surplus of staff hours
• rather than stand down staff again took advanatge of low demand to train and dvelp.
• short term high labour costs but qantas gained long term benefits of improved staffcapabilities and reduced need for traininga nd developement during period of high demand

Question 10

how. does qantas maintain staff

Answer 10

work environment and staff initiatives

Question 11

how does wantas work environment maintain staff

Answer 11

flexible working comditions allow employees to balance work and famoily responsibilitie s
flexible working initiative:
- increased opportunity for part time nd flexible employment
- increased paid maternity from 10-12 weeks
- keep in touch program for staff on maternity leave

Question 12

how does qantas staff initiatives maintain staff

Answer 12

• frequent flyer program partner witj woolies
• offering suite of support influcing financial and psychological counselling
• runnig weekly virtual ‘town hall meetings’ for stoody down staff to give updates and answers

Question 13

seperation at qantas

Answer 13

• over 9000 redundancies from 2020-2022
• jobkeeper entitled eligible qantas employees to receive $1500 a fortnight
• but stll as the long term impacts became apparen wantas announced initial 6000 redundancies as part of post covid recovery in june 2020
• more redundancies when decision to outsource all remaining ground handling work and more ‘rightsizing’ in 2021
• borders open –> focus on recruitment so redundancies are likely ot be far more limited over next few yeas