Production-CWC & Enviromental

Question 1

What are the 4 components of CWC phase 1?

Question 2

What happens when we load a washer with 600 lbs. of bar towel soiled weight on a 450 lb. washer while the program is set for 900 lbs. of soiled weight and this is consistent through the entire week?

Question 3

Please analyze the case below and explain why location A spent an additional $18,216 per year while location E spent $1320 less per year.

Question 4

How can you improve on washer turn times? (The time between a washer completing a load and the starting of the next load)

Question 5

How can you improve on washer run efficiency? (The standard formula run time divided by the actual run time/goal > 95%)

Question 6

A Pant Formula is programmed at 450 F inlet 180 F outlet, the temp. differential of 150 F. Max dry time is 30 min. what will happen if the temp. differential of 150 F is not met?

Question 7

If you see a dryer with many max. dry time alarms, what can this tell you

Question 8

A Shirt Formula is set up on temp., the inlet setting is 450 F and outlet 180 F. The temp. differential is 140 F. You notice the shirts are coming out too dry. What do you do?

Question 9

Dryers will have a hard time drying on temperature if they are missing what parts?

Question 10

To identify the top 5 soiled product types in your plant to ensure proper weighing, where would you look?

Question 11

What documents would you consult to ensure that “See Something, Say Something” is in practice?

Question 12

What can having efficient dryers help you with?

Question 13

You are out of compliance with your wastewater discharge. What is your first step in responding to the violation?

Answer 13

Shut down. Call the city. Resource is our chemical/environmental contact

Question 14

Your sludge is tested and is labeled as hazardous. What would be your next couple of steps to handle this problem?

Answer 14

Have sludge retested. Document and dispose of the sludge appropriately using a licensed contractor. Work to determine the source of the problem and fix it.

Question 15

What is the difference between a compliance limit and a surcharge limit?

Answer 15

Compliance limit- is an absolute limit. If you exceed this it results in a non-compliance violation. • A surcharge limit- not an absolute- will not result in a violation. The more surchargeables discharged (BOD- biochemical oxygen demand) and TSS (Total suspended solids) the higher the bill will be.

Question 16

After analyzing your wastewater for the parameters identified within your permit, what are you required to submit to the City.

Question 17

If you cannot send water to your Dissolved Air Flotation system because of equipment downtime/failure, what are your options for discharging the wastewater?

Answer 17

Utilize emergency holding capacity of the pits and EQ tank while attempting to resolve the DAF. If unable to fix before capacity in the tanks reach their limit. You must shut down until the DAF is fixed.

Question 18

If you have a chemical spill that enters your wastewater treatment system, what steps must you follow?

Answer 18

If the spill enters the wastewater treatment system this is now called a slug. This must be reported to the POTW immediately. • If the spill is potentially reactive, evacuate the facility and contact emergency services.

Question 19

What is a universal waste and how are they regulated?

Answer 19

It is widely generated waste by individuals and businesses. Like batteries, fluorescent lights.

Question 20

What is SARA Title III Tier II Requirements? What and when are you required to report?

Answer 20

SARA is a federal law administered by the State and local government. The purpose is for business and industry to report the chemicals in their facility. Communities have a “right to know” about the chemicals in their area. • Chemical reporting is required for those chemicals where the maximum storage exceeds 10,000 pounds and for those “extremely hazardous substances” that exceed a chemical specific threshold poundage. In the case of Cintas, all bulk products exceed 10,000 pounds and must be reported. In addition, sulfuric acid is an “extremely hazardous substance” with a reporting limit of 500 pounds. Those facilities that use sulfuric acid must report this chemical.

Question 21

How long must you maintain a copy of your compliance records (wastewater analytical data, notifications from the city, etc.)

Answer 21

Indefinitely

Question 22

If shop towels with ink are sold at your location; who is permitted to process them?

Answer 22

Cintas does not process ink towels. We must ship to an approved vendor, we use Hunt cleaners, to process them.

Question 23

What is the maximum flash point for which towels cannot be processed at a Cintas facility?

Question 24

Where in your facility should ink shop towels be stored for shipment to approved vendor to process?

Question 25

What is the first action when you have a wastewater violation?

Question 26

What type of air emissions are regulated?

Question 27

What recordkeeping requirements are typically required in an air permit?

Question 28

What is the definition of hygienically clean?

Question 29

What policy is Cintas’ plan for food and healthcare processing?

Question 30

What are the thresholds for food service and healthcare hygienically clean?

Question 31

When looking at your electric bill, what does “demand charge” mean? How is it determined and calculated?

Answer 31

The demand charge is premium paid for usage during peak demand. It is calculated based on the highest demand during the period. • Our peak demand should be out of the electrical company peak demand time to keep our cost low.

Question 32

If your electric costs are running high, what areas should you look at to reduce this number?

Answer 32

Daily meter readings on the location level • Look for opportunities with lighting. Areas that are commonly unoccupied should be on motion switches. Look for opportunities with equipment. • Use timers and locked programmable thermostats on AC units. • Air compressors run on electricity and are the most expensive utility we have. Check these for air leaks. • Inspect electrical panels frequently for loose connections which will result in voltage drops and increase current load.

Question 33

What are the top four or five areas in your plant that you would consider pulse points in your operations?

Answer 33

Look at the soil bay and the amount of work waiting to be processed. • Look at shake-out and determine if there is excess work in progress. The wash alley should be producing just enough work to keep shakeout busy. • Look at wrap out and determine what day is being tied off and how much work in progress is in the sorts. The plant runs best when the flow of goods from the wash alley to wrap out is steady and consistent and no bottlenecks are occurring. When a problem is identified by watching the pulse points, it is indicative of a deeper-rooted issue, such as partners not meeting RE’s, or problems with processes that have caused upsets elsewhere in the flow.

Question 34

Who will have the final say regarding the holiday schedule at your operation?

Answer 34

It is a joint effort between service and production but ultimately the Plant Manager has final say on the schedule.

Question 35

What requirements must a partner meet to become a utility person in your facility?

Answer 35

A utility partner must be able to perform at least 3 job functions at the required rate and must know the production flow.• Desire and willingness to move around and work in different areas

Question 36

In any area of your plant, what type of learning curve do you expect until a new partner will be at standard?

Answer 36

4 to 6 weeks, with progressive improvement during that time.

Question 37

Who will be responsible for cost control when you are out?

Answer 37

·         Developmental supervisor/ each supervisor in their area

Question 38

What system are you going to use to control hanger costs?

Question 39

What are the hanging guidelines for shirts? Pants?

Answer 39

Straight on hanger, pants-waist minimum 6” from the bottom hem, pockets put in, top button done, sleeves/legs pulled out, collar folded down, no defects • R4006

Question 40

Who is responsible to develop a Preventive Maintenance Work order for new equipment?

Answer 40

Corporate Engineering is responsible for the creation of PM work orders for new equipment, PM schedules are listed in the documentation for the equipment. It is the responsibility of the plant to ensure the PM’s are completed as scheduled.

Question 41

What is the Production Department’s role in upgrading?

Answer 41

Production is responsible for upgrading garments that are no longer functional, are not able to be repaired or do not meet our standards.

Question 42

Who is responsible to upgrade “R” garments less than 18 months old?

Answer 42

SSR

Question 43

How is the Hourly Production Wage Scale set?

Answer 43

policy R5000 and conducting the necessary market wage surveys of our competitors, and other similar positions within a 50-mile radius of the plant. A wage scale is submitted with the supporting documentation for approval by the Senior HR manager annually.

Question 44

Generally speaking, how much are wages increased annually, stated as a percentage?

Question 45

Who gives the partner reviews and who else should attend many of the reviews?

Answer 45

The partners supervisor. PM. Occasionally the GM

Question 46

Should a Plant Manager be involved in the annual budget process? If yes, why?

Answer 46

Yes. The production budget is the largest operating budget in the location. the Plant Manager will have significant impact on the financial performance of the location. They need to be part of that process so that they have input as to what they believe they can achieve and be held accountable to.

Question 47

What is your current Production Labor percentage?

Question 48

What are some of the cost control standards as a percent to sales (or other method) you use at your location?

Answer 48

Total plant labor- goal <15% Chemical usage- goal <1% Existing material cost- goal <15%

Question 49

Is it possible for your labor cost (% to sale) to be too low? Why?

Answer 49

Yes, could mean that you are running to lean which could cause partners to be overworked, OT, or not being on schedule