Program concept development

Question 1

Programs require __________ planning to succeed.

Answer 1

Strategic

Question 2

The first step in developing a program is to create a clear __________.

Answer 2

Program concept

Question 3

A program concept must align with _______ goals

Answer 3

Organisational

Question 4

A strong program concept defines the program’s vision, scope, and _________ .

Answer 4

Objectives

Question 5

Clear program concepts guide decision-making and __________ allocation.

Answer 5

Resource

Question 6

Benefits of a strong program concept include clarity, collaboration, and _____ .

Answer 6

Focus

Question 7

The program concept sets achievable __________ and manages changes.

Answer 7

Expectations

Question 8

Strategic alignment ensures the program delivers __________ value.

Answer 8

Tangible

Question 9

Defining specific and __________ outcomes helps measure program success.

Answer 9

Measurable

Question 10

Clear scope prevents unrealistic __________ and execution issues.

Answer 10

Expectations

Question 11

A __________ check ensures the program is realistic in terms of time, budget, and resources.

Answer 11

Feasibility

Question 12

Strong governance ensures accountability and keeps the program on ____ .

Answer 12

Track

Question 13

Identifying and addressing __________ early reduces implementation risks.

Answer 13

Roadblocks or risks

Question 14

A program __________ captures vision, objectives, deliverables, timeline, and costs.

Answer 14

Charter

Question 15

A program charter should be shared with all __________ to align goals.

Answer 15

Stakeholders

Question 16

A compelling __________ __________ is required to secure approval and funding for an IT program.

Answer 16

Business case

Question 17

The business case should identify the __________ or __________ the program addresses.

Answer 17

Problem

Opportunity

Question 18

Use __________ to illustrate the problem, such as inefficiencies or missed revenue.

Answer 18

Data

Question 19

The program should be clearly linked to the organization’s __________ __________ (e.g., digital transformation, customer experience).

Answer 19

Broader objectives

Question 20

Present the __________ as the solution, outlining technologies and outcomes.

Answer 20

Program

Question 21

Use clear language and avoid __________ __________ to keep non-technical stakeholders engaged.

Answer 21

Technical jargon

Question 22

Provide a detailed __________ analysis with costs, savings, and business value.

Answer 22

Financial

Question 23

Always be honest in financials as skilled executives can detect __________ numbers

Answer 23

Fudged

Question 24

Be upfront about __________ and include mitigation strategies.

Answer 24

Risks

Question 25

Include a high-level __________ _________ with key milestones to show benefit realisation timing.

Answer 25

Implementation timeline

Question 26

End with a concise __________ summarising why the program is worth the investment.

Answer 26

Summary

Question 27

The summary should emphasise measurable value, such as cost savings or ______ _________ .

Answer 27

Strategic growth

Question 28

The summary should also appear at the __________ of the business case to draw readers in.

Answer 28

beginning

Question 29

Include supporting materials or references in the __________ of the business case.

Answer 29

Appendix