Purposive communication Flashcards

(54 cards)

1
Q

is the fabric of human society, encompassing beliefs, values, traditions, and behaviors shared among a group. As we engage in communication, it’s imperative to recognize that our cultural background profoundly impacts how we convey and interpret messages.

A

Culture

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

5 Parts of communication and culture

A
  1. Avoid misunderstandings
  2. Build strong relationships
  3. Enchance collaboration
  4. Expand personal growth
  5. Navigate the business landscape
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Cultural nuances can lead to misinterpretations and unintended conflicts. By grasping these differences, we can navigate conversations with greater clarity.

A

Avoid misunderstandings

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Cultural sensitivity fosters stronger connections with people from diverse backrounds. IT demonstrates respect and openness, which are vital for building trust.

A

Build strong relationships

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

In a globalized world, collaboration often involves working with individuals from various cultures. Effective cross-cultural communication promotes successful teamwork and innovation.

A

Enchance collaboration

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Exploring different cultures broadens our horizons and challenges our assumptions. It encourages personal growth and empathy.

A

Expand personal growth

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

In the professional realm, understanding cultural nuances is crucial for successful negotiations, partnerships, and international ventures.

A

Navigate the business landscape

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

encompasses the shared beliefs, values, norms, behaviors, and artifacts that characterize a group of people.

A

Culture

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

What are the Components of Culture:

A

Beliefs
Values
Norms
Practices
Symbols

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Core ideas and assumptions about the world, including religous, spiritual, and philosophical viewpoints

A

Beliefs

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Cultural standards that determine what is considedred desirable, acceptable or important

A

Values

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Social expectations and rules that guide behavior within a specific cultural context.

A

Norms

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Everyday actions and behaviors that reflect cultural norms and values

A

Practices

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Objects, gestures, language, or actions that hold specific cultural meanings,

A

Symbols

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

2 parts of Culture’s Impact on Perception and Behavior

A

Perception
Behavior

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Culture influences how we perceive the world around us, shaping our understanding of reality.

A

Perception

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

Cultural norms dictate how we interact with others, make decisions, and express emotions.

A

Behavior

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

It is a critical aspect of communication but its interpretation can differ among cultures

A

Language

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

Cultural Diversity influences language preferences in various contexts.
Example: In Japan, the use of honorifics is essential to show respect, whereas English may rely more on formal titles.

A

Language Choice

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

The tone used in communication can vary significantly based on cultural norms.
Example: Directness in communication is valued in some cultures (e.g., American), while others prefer a more indirect, polite approach (e.g., Japanese).

A

Tone and communication style

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

Certain words or phrases might have varying meanings or connotations across cultures.
Example: The word “gift” can mean something positive in English-speaking cultures, but in Mandarin, the word sounds like “death.”

A

Vocabulary

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

Strategies to navigate misinterpretations include:

A

Active listening
Ask for clarification
Cultural sensitivity
Use of nonverbal cues

23
Q

can arise due to language differences, potentially leading to conflicts or confusion.

A

Misunderstandings

24
Q

: Pay close attention to the speaker’s words, tone, and context to grasp the intended meaning.

A

Active Listening

25
IF uncertain, seek clarification to avoid assuming the meaning
Ask for clarifications
26
Learn about cultural norms and communication styles to interpret messages more accurattely
Cultural sensitivity
27
Nonverbal cues like facial expressions and gestures can offer additional context to understand the message
Use of nonverbal cues
28
are essential for effective cross-cultural communication.
Cultural senisitivity and open mindedness
29
Developing _________helps minimize misunderstandings and fosters positive relationships.
Intercultural competence
30
complements and enhances verbal communication.
Nonverbal Communication
30
are crucial for building rapport, understanding feelings, and conveying sincerity.
Nonverbal cues
31
Types of nonverbal cues
Gestures: Hand movements, nods, thumbs up Facial expressions: Smile Body Language: Posture, stance, and physical proximity. Eye contact:
32
Means personal space
Proxemics
33
Variations in Nonverbal Cues Across Cultures:
Proxemics Touch Silence Gestures and symbols
34
Cross-Cultural Nonverbal Communication Challenges:
Misinterpretation Cultural Sensitivity
34
Being aware of and respecting cultural differences in nonverbal communication is essential. Learning about local customs can prevent unintentional missteps.
Cultural Sensitivity
35
Lack of understanding nonverbal cues can lead to misunderstandings and unintended offense. What is considered polite or respectful in one culture might be seen as rude in another.
Misinterpretation
36
, a significant amount of information is embedded in the context, including nonverbal cues, shared experiences, and background knowledge. Meaning is often derived from the situation, relationships, and history, rather than explicitly stated in the message itself. Communication tends to be more subtle, and there is an emphasis on reading between the lines.
High Context Communication
37
, the emphasis is on explicit and direct communication. Information is primarily conveyed through words, and context is less critical to understanding the message. The message itself is more important than the surrounding circumstances, and individuals may expect clear and precise communication.
Low context Communication
38
the message is conveyed explicitly and straightforwardly. Speakers often state their intentions, thoughts, and requests explicitly. Clarity and transparency are valued in direct communication styles. This style is commonly found in cultures such as the United States, Germany, and the Netherlands.
Direct Communication
39
relies on context, nonverbal cues, and implied meanings. Speakers may use hints, suggestions, and nonverbal cues to convey their message. This style values maintaining harmony, avoiding conflict, and preserving face. Common in cultures like Japan, China, and many Middle Eastern countries.
Indirect Communication
40
Challenges in Cross-Cultural Communication:
Stereotyping Language Barriers Nonverbal Misinterpretation Challenge
41
Definition: Assuming that individuals from a particular culture share the same characteristics or behaviors.
Stereotyping
42
Strategies for Overcoming Challenges:
Active Listening Cultural Sensitivity Training Adapting Communication Styles Cultural Empathy Open Mindedness Avoid Assumptions Nonverbal Awareness Clarification Use of techonology Cross cultural teams
43
Actively engage in the conversation, show genuine interest, and ask clarifying questions.
Active Listening
44
Educate individuals about cultural differences, norms, and communication styles.
Cultural Sensitivity Training
45
Tailor your communication style to match the preferences of the other person.
Adapting Communication Styles:
46
Put yourself in the other person's shoes to understand their perspective
Cultural Empathy
47
Approach conversations with an open mind, ready to learn and adapt.
Open mindedness
47
Avoid making assumptions based on stereotypes or preconceptions.
Avoid Assumptions
48
Learn about the nonverbal cues and body language specific to the culture you are interacting with.
Non verbal Awareness
49
Utilize translation apps or tools to bridge language gaps.
Use of technology
49
If uncertain, ask for clarification to ensure understanding.
Clarification
49
Foster diverse teams to promote exposure to different viewpoints.
Cross cultural Teams