Quality Flashcards
(13 cards)
What is the purpose of the quality practice?
To document the users requirements of the projects products and to establish the means by which they will be met.
What is the definition of quality?
The degree to which a set of inherent characteristics of a product, service, process, person, organisation, system or resource fulfills requirements.
What is the definition of requirement?
A need or expectation that is documented in an approved management product.
What is the definition of user quality expectations?
A statement about the quality expected from the project product, captured in the project product description.
What is the definition of acceptance criteria?
A prioritised list of criteria that the project product must meet before the user will accept it.
What is the definition of quality specification?
A description of the quality measures that will be applied by those performing quality control and the levels that the finished product must meet.
What three key principles underpin Quality Management
Quality Planning
Quality Control
Quality Assurance
What is Quality Planning?
The capturing of quality specifications for the project products and generating the associated product descriptions and quality management approach.
What is Quality Control?
The procedures to monitor the specific products of a project and their development or delivery activities to determine whether they comply with relevant standards and of identifying ways to minimise causes of unsatisfactory performance.
What is a Product Register?
A register that holds all products to be delivered by the project, records status and acceptance throughout the project.
What is Quality Assurance?
A planned and systematic activity that provides confidence that products will meet their defined quality specifications when tested under quality control. QA is managed independently from the project team.
What is the Quality Management Approach?
Describes the quality techniques and standards to be applied and the roles and responsibilities for achieving the required quality specifications and acceptance criteria during a project.
What is the Quality Register?
Summarises all quality management activities that are planned or have occurred. The quality register is used by the project manager and project assurance as part of the reviewing process.
