Quality - English Flashcards

1
Q

Benchmarking is:

A

An unessential part of the improvement process

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2
Q

Statistical process control refers to:

A

the use of statistical techniques to analyze a process, or its output, so as to take appropriate actions to achieve and maintain output of designated quality

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3
Q

Which total quality tool would you use to display the relative importance of all problems for which you have collected data?

A

Pareto chart

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4
Q

A diamond in a flow chart indicates

A

a decision point

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5
Q

Concerning Validation process:

A

is the specific activity performed to ensure that, following evaluation, new procedures/material work as required

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6
Q

Basis of Success of EQA Schemes includes :

A

Voluntary participation & Providing educational opportunities
&
Confidentiality of individual report

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7
Q

Key Elements of a Safety Policy includes:

A

Statement of commitment to hygiene and safety
&
Responsibility of the organization and the staff
&
Policies and procedures to ensure a safe workplace, deal with incidents and accidents
&
System of identifying risks

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8
Q

Recording daily temperatures

A

quality control (QC)

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9
Q

Auditing

A

quality assurance (QA)

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10
Q

Culture change

A

continuous quality improvement

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11
Q

Making process improvements

A

continuous quality improvement

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12
Q

Validation

A

quality assurance (QA)

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13
Q

Daily review of testing results

A

quality control (QC)

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14
Q

The relationship between the results achieved and the resources used is

A

Efficiency

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15
Q

The following essential information should be retained for stock control except

A

A) Minimum stock level
B) Minimum order
C) Code number of consumables
D) Test in which consumable is to be used (Correct)

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