quiz 2 Flashcards

1
Q

Different types of goals expressed in group dynamics

A

concrete level goals: accomplishment of specific goals, set by the group
Process/socio-emotional goals: needs of members and developing effective ways of relating

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2
Q

Explain doctor centered, patient centered, relationship centered

A

Who the medicine is focused on

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3
Q

Explain strength based approach

A

The focus on an individual’s or team’s strengths, rather than weaknesses

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4
Q

Explain paralanguage kinesics, vs haptics, vs chronemics, vs oculesics vs artifacts,

A

q

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5
Q

Explain the autocratic leadership style

A

Leader is characterized by being domineering and hierarchical

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6
Q

Explain deviance

A

members sometime violate norms or rules of the group

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7
Q

Explain the concept of compassion

A

response process of relationally helping someone return to being healthier

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8
Q

Explain the key principles of taking a dialectic approach

A
  • they are opposing and continuous tensions in our relationships
  • relationships exist as “And/Both”
  • integration, expressiveness, stability
  • contradictions are embedded in “contextual, temporal, spatial, and psycho-socio-cultural conditions
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9
Q

What are the different types of roles in groups

A

Task roles
social-emotional roles
procedural roles
individual roles

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10
Q

Explain the different types of agendas

A

surface agenda: blending of individual agendas and group goals
hidden agendas: agendas not brought to the surface

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11
Q

Define task roles

A

roles that help or hinder a group’s ability to accomplish its goals

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12
Q

Define socio-emotional roles

A

roles focusing on building and maintaining relationships among individuals in a group

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13
Q

Define procedural roles

A
  • concerned with how the group accomplishes its task

- people occupying these roles following direction, procedure, and appropriation

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14
Q

Define individual roles

A

any role that detracts from group goals and emphasizes personal goals

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15
Q

Define positional leadership style

A

Leaders emerges because of their position

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16
Q

Define functional leadership styles

A

Leader assists the group to achieve its goals

17
Q

Define situational leadership styles

A

Leaders emerge out of the requirements of a particular situation

18
Q

Define laissez faire leadership styles

A

Leader is uninvolved and non-directive in their approach

19
Q

Explain the many traits of being a democratic leader

A

When team members participate in the decision making process

“participation leadership”

20
Q

Define Idiosyncrasy credit

A

potential for individuals to behaviorally deviate from group norms without being sanctioned (e.g. group member with high status is able to be on their phones during a meeting)

21
Q

Define tokenism

A

practice by a group leader or member giving the appearance of representation and access to resources or decision without actually doing so (e.g. cancer patient being on a committee with several health care providers)

22
Q

Explain group think

A

mode of thinking where people tend to confirm with group decisions to avoid feeling outcast, leading to errors in decision making

23
Q

Define social constructionism

A

social constructionism or the social construction of reality is a “social theory of knowledge”

24
Q

how are norms developed as part of group dynamics.

A

norm: a group’s common beliefs regarding appropriate behavior for members
they are carried out daily by habits and actions

25
Q

Explain the benefits of effective health care/medical communication

A

Improved performance and outcomes

26
Q

Define resilience

A

capacity to recover from difficulties, toughness

27
Q

Define biopsychosocial care

A

The unnecessary or lack of desire for the dentist to engage in moralistic evaluations on behalf of patient to provide comprehensive quality care