Quiz2.W3 Flashcards
(48 cards)
Travel requires ______
accommodation
Travelers need places to sleep and take ______
nourishment
As many earliest travelers were _______ taking ________, there was a __________
religious individuals / pilgrimage / new demand for travel
In order to accommodate the need, ______ were provided
inns
There are various historical accounts of ________ and _________
roadside inns / lodging facilities
The _________ provided places for both the
travelers and their animals
early lodging facilities
Both hotel and hôtel originate from the same origin as ______
hospital
A French version of a building _______ and ________
seeing frequent visitors / providing care
Hotel: an establishment that provides _______
lodging paid on a short-
term basis
Facilities include: basic bed and storage for clothing, luxury features like ________
en-suite bathrooms
What were examples of Inns of medieval Europe (possibly dating back to the rule of Ancient Rome)?
The George & the Tabard
In the mid-18th century, inns began to ______________
cater for richer clients
Consequently grew in _______ and the level of service provided
grandeur
One of the first hotels in a modern sense opened in _______ in 1768
Exeter (UK)
Some kind of modern hotels?
- Tremont House and Astor House in US
- Savoy Hotel in the UK
- The Ritz chains in London and Paris
Hotel operations vary in __________
size, function, and cost
Who works at a hotel? Most hotel establishments consist of:
- A general manager
- Department head
- Middle managers
- Administrative staff
The organizational chart and volume of __________ varies by hotel size, function, and is often determined by hotel ownership and managing companies
job position and hierarchy
Foodservice (US) or catering industry (UK) is defined as?
Businesses, institutions, and companies responsible for
any meal prepared outside the home
F&B industry includes ____________, and many other formats
restaurants, school and hospital cafeterias, catering operations
________ are liquids, specifically prepared for
human consumption
Beverages or drinks
Beverages form a part of_________
the culture of human society
- F&B industry is a very old business
- Dates back to the early inns and monasteries
- Eating and drinking are _________
favorite pastimes for travelers
- Food service industry would face difficult times without the tourist market
- The sector encompasses all types of establishments supplying food and beverages for consumption, from_____________ to ___________
fine dining specialties, ethnic restaurants and institutional food outlets / catering firms, pubs, and lounges