Rapport - Emotions Questions Flashcards
TIME
So about how many hours per week do you work in the business?
if they answer over 40 hours
Wow, how do you feel about that?
Are you also working on evenings and weekends?
TIME
Do you have a family?
How many kids/ How old are they?
What do you enjoy doing with your kids?
TIME
Are you married?
How does your wife feel about the kind of hours you’re working?
TIME
What do you ask regarding their lifestyle with their family?
How is your lifestyle affecting your relationship with your wife and kids?
How do you feel about the job you are doing as a husband/ father?
TIME
what to ask to make them feel the pain of all the hours they are working?
What would it mean to you if you could spend more time with your family?
What sort of things would you do?
TIME
What is keeping them up at night?
What is the main thing keeping you up at night?
TEAM
Questions to ask regarding their team
a. How do you feel about the productivity of your team?
b. How does your team’s commitment compare to yours?
c. How do you feel about that?
TEAM
digging in on their team - would they keep them?
Here’s an interesting question: if you had to fire all of your team members and rehire them, how many of them would you keep?
TEAM
To ask about turnover what do you say?
How high is your staff turnover?
How often do you lose and have to replace people?
TEAM
What do you ask regarding their team’s committment
What would it mean to you to have a team you can rely on to run the business as if it were their own?
TEAM
Ask about what they would change
What would you like to change most about your team?
MONEY
Financial performance questions
Are they paying themselves and how they feel
a. If I can just ask, how is the business performing financially?
b. So, what kind of money have you been taking out of the business for yourself and your family?
c. How do you feel about that?
MONEY
4 questions about money for them
- How does your income compare with your employees?
- What kind of stress is your current income level creating at home?
- How much money would you like to be taking home?
- If you had more money and the time to enjoy it, what would you do?
MONEY
On a scale of 1 to 100 percent, what capacity are you running your business at right now?
- What are you doing to grow your business?
- How much of an increase do you think your business could handle?
MONEY
How much would you like to grow your business in the next year?
If they say yes abd by 20% or more for example. what do you do?
Listen for answers, pain. Shoot a silver bullet.
