When Decision Maker Answers Flashcards

1
Q

What do you say when the owner/manager answers the phone?

A

Hi [Bill] it’s Danielle Wasson with 5 Step Business Coaching, here in El Paso, TX.
[Wait for a response.]
I work with a lot of successful business owners who tell me they can’t find good people, have a really poor work-life balance, and need better cash flow. Does any of that resonate with you?
[Wait for a response.]
Great! I help business owners like you become even better. I can help you grow your profits by at least 68% per year and build a team you can trust to help run the business so you can get some time back for yourself.
I’d like to offer you a Complimentary Coaching Session to show you how I do it.
But first, can you tell me a bit about your business?

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2
Q

What to say when you call because they downloaded the ebook?

A

Hi [Bill] it’s Danielle Wasson from 5 Step Business Coaching, here in El Paso, TX.
[Wait for a response.]
I’m calling because you downloaded our ebook. Did you get that okay? Cool.

I work with a lot of successful business owners who tell me they can’t find good people, have a really poor work-life balance, and need better cash flow. Does any of that resonate with you?
[Wait for a response.]
Great! I help business owners like you become even better. I can help you grow your profits by at least 68% per year and build a team you can trust to help run the business so you can get some time back for yourself.
I’d like to offer you a Complimentary Coaching Session to show you how I do it.
But first, can you tell me a bit about your business?

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3
Q

What do you say when they answer the phone DURING a recession / Covid?

A

Hi [Bill] it’s Danielle Wasson from 5 Step Business Coaching, here in El Paso, TX.
Our mutual friend, NAME, introduced us by email the other day…
[Wait for a response.]
Right now I’m helping my business-owner clients leverage the opportunities in this crisis by right-sizing their expenses, while quickly adapting their business to drive revenue and hold onto their best talent at a time when everyone else is downsizing or hiding, and watching their businesses fade away. Would you be open to some help with any of that?
[Wait for a response.]
Great! I can help you grow your profits this year, even in this recession, by adapting your business model as needed and then aggressively acquiring new customers and top talent so you can scale your business like crazy when this crisis is over.
I’d like to offer you a Complimentary Coaching Session to show you how I do it.
But first, can you tell me a bit about your business?

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