Retailing and wholesaling Flashcards
(7 cards)
Marketers must first gain fresh, deep insights into what customers need
and want to create value for customers and build meaningful relationships
with them.
Marketing Information and customer’s insights
Consumers themselves are now generating tons of marketing information.
Marketing Informations and today’s big data
huge and complex data
big data
collections of consumer and
market information obtained from data sources within the company’s network
and the data come from many sources.
internal databases
systematic monitoring, collection and analysis of publicly available information about
consumers, competitors and developments in the marketing environment.
Competitive marketing intelligence
systematic design, collection, analysis and reporting of data relevant to a
specific marketing situation facing an organization.
marketing research