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Flashcards in RUH Deck (29)
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1
Q

The ongoing improvement of products, services, or processes through incremental and breakthrough improvements

Actual type of work style designed to continuously review results and rapidly adopt new measures

A

CPI

2
Q

In line with Six Sigma, which you have a set of techniques enacted for a quantifiable financial return

A

Formalized CPI

3
Q

Pull from lean methodologies and approach improving processes on a case-by-case basis

A

Adaptive CPI

4
Q

Minor changes that occur continuously

A

Small changes

5
Q

Employees should feel.empowered to identify opportunities for development

A

Employees matter

6
Q

Small incremental changes are naturally less expensive

A

Incremental = inexpensive

7
Q

An involved staff opens the idea of ownership and leads to sustainable improvement

A

Employee ownership

8
Q

By implementing solutions that involve increased collaboration or visibility, it’s easier for teams to see how their actions impact positive results

A

Improvement is reflective

9
Q

Small improvements need to be measured to see if they are doing what they intend to do.

A

Measurable and repeatable

10
Q

An improvement cycle meant to reduce the cost of poor quality by planning quality into the process

A

Juran Trilogy

11
Q

Critical to define who the customers are and to define their needs (voice of the customer)

A

Quality Planning

12
Q

Determine what needs to be measured and set a goal for performance.

A

Quality Control

13
Q

Repair, refinement, renovation, reinvention

A

Quality Improvement

14
Q

Extracting process from limiting legacy environments and then re-platforming them onto more efficient, modern technologies

A

Modernize

15
Q

Leveraging predictive analytics and simulation capabilities

A

Optimize

16
Q

Creates org-wide process that aims to drive consistency, improve quality, increase process execution times, and overall governance

A

Standardize

17
Q

Goes above and beyond to facilitate and accelerate process improvement strategies which remove guman error and free employees for higher-value work

A

Automate

18
Q

Identify an opportunity and plan for change

A

Plan

19
Q

Implement the change on a small scale

A

Do

20
Q

Use data to analyze results of the change

A

Check

21
Q

If the change was successful, implement it on a wider scale and continuously assess results. If not, begin the cycle again

A

Act

22
Q

Focuses on waste reduction
Achieves its goals by using less technical tools

A

Lean

23
Q

Emphasizes variation reduction
Tends to use statistical data analysis

A

Six Sigma

24
Q

Define the problem, output to be improved, customers

A

Define

25
Q

Collect data from the process to establish a baseline for improvements

A

Measure

26
Q

Analyze the data to find the root causes of defects

A

Analyze

27
Q

Develop, test, and implement solutions to improve the process

A

Improve

28
Q

Implement process controls to sustain the improvements

A

Control

29
Q

Ensure the design output meets the design input requirements (verification) and that the designed product performs satisfactorily (validation)

A

Verify