RUH Flashcards
(29 cards)
The ongoing improvement of products, services, or processes through incremental and breakthrough improvements
Actual type of work style designed to continuously review results and rapidly adopt new measures
CPI
In line with Six Sigma, which you have a set of techniques enacted for a quantifiable financial return
Formalized CPI
Pull from lean methodologies and approach improving processes on a case-by-case basis
Adaptive CPI
Minor changes that occur continuously
Small changes
Employees should feel.empowered to identify opportunities for development
Employees matter
Small incremental changes are naturally less expensive
Incremental = inexpensive
An involved staff opens the idea of ownership and leads to sustainable improvement
Employee ownership
By implementing solutions that involve increased collaboration or visibility, it’s easier for teams to see how their actions impact positive results
Improvement is reflective
Small improvements need to be measured to see if they are doing what they intend to do.
Measurable and repeatable
An improvement cycle meant to reduce the cost of poor quality by planning quality into the process
Juran Trilogy
Critical to define who the customers are and to define their needs (voice of the customer)
Quality Planning
Determine what needs to be measured and set a goal for performance.
Quality Control
Repair, refinement, renovation, reinvention
Quality Improvement
Extracting process from limiting legacy environments and then re-platforming them onto more efficient, modern technologies
Modernize
Leveraging predictive analytics and simulation capabilities
Optimize
Creates org-wide process that aims to drive consistency, improve quality, increase process execution times, and overall governance
Standardize
Goes above and beyond to facilitate and accelerate process improvement strategies which remove guman error and free employees for higher-value work
Automate
Identify an opportunity and plan for change
Plan
Implement the change on a small scale
Do
Use data to analyze results of the change
Check
If the change was successful, implement it on a wider scale and continuously assess results. If not, begin the cycle again
Act
Focuses on waste reduction
Achieves its goals by using less technical tools
Lean
Emphasizes variation reduction
Tends to use statistical data analysis
Six Sigma
Define the problem, output to be improved, customers
Define
