SAFe 5.1 RTE Lesson 7 Flashcards

1
Q

A good leader must first become a good what?

A

Servant

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2
Q

A Servant Leader knows their growth comes from what?

A

the growth of others

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3
Q

The primary responsibility of the RTE is to do what?

A

Improve the ART

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4
Q

What are the four primary servant leader stances the RTE can use for improving the ART?

A
  • Coaching,
  • Teaching,
  • Mentoring,
  • Facilitating
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5
Q

What are the basic steps in a coaching session?

A
  • Empathize with the person,
  • Reorient on the issue,
  • Collaborate on options,
  • Empower ownership of action
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6
Q

What model talks about stages of team growth?

A

Tuckman Model

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7
Q

In which stage of the Tuckman model would you expect to see a sense of community form?

A

Norming

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8
Q

In which stage of the Tuckman model would you expect to see a sense of shared understanding form?

A

Storming

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9
Q

For every X% of change in a group, the group dynamic will regress one Tuckman level?

A

20%

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10
Q

The three strongest servant leader characteristics an RTE could use to build trust are?

A
  • Empathy,
  • Vulnerability,
  • Transparency
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11
Q

As a coach establishing empathy, an RTE should anchor where?

A

on the Individual

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12
Q

According to Patrick Lencioni’s model, what is the ultimate competitive advantage?

A

Teamwork

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13
Q

The foundation of high-performing teams is what?

A

Trust

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