Section 2 Flashcards

(29 cards)

1
Q

L1: A company is quickly expanding to new offices and is working through issues related to how they will allocate resources over the next six months to handle the expansion. The results of these decisions will be reported to shareholders and used to seek additional funds from venture capitalists.

Which department will carry out this work for the company?

HR

R&D

IT

Accounting and finance

A

Accounting and finance

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2
Q

L1: A new office has had multiple complaints about the payroll services for its employees. Several times the payments have been late, and there has been confusion about which benefits the company will help pay.

Which department will address this issue?

IT

HR

Accounting and finance

R&D

A

IT

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3
Q

L1: A senior executive is looking for individuals in the company who have the ability to influence others in a way that will help accomplish the company’s goals as opposed to simply instructing others to accomplish the goal.

What type of individual is this executive attempting to identify?

Manager

Supervisor

Leader

Foreman

A

Leader

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4
Q

L1: A senior executive is looking for people in the organization who have the ability to influence others based on their level of charisma, not simply based on their corporate title.

What type of individual is the executive attempting to identify?

Formal leader

Department manager

Divisional manager

Informal leader

A

Informal leader

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5
Q

L1: One of a company’s new offices is suffering from low morale even though the employees are working toward corporate goals. The owner notices that there is a disconnect between the supervisor and the employees. The owner thinks that the employees are only responding to the supervisor’s directives out of duty.

Which title encompasses the behavior of this supervisor?

Individual contributor

Leader

Manager

HR director

A

Manager

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6
Q

L2: Which competing value in the Competing Values Framework is characterized by being externally focused and flexible, supporting visionaries and innovation?

Hierarchy

Clan

Adhocracy

Market

A

Adhocracy

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7
Q

L2: Which competing value focuses on stability, control, and internal processes, with a focus on efficiency and standardization?

Hierarchy

Adhocracy

Market

Clan

A

Hierarchy

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8
Q

L2: Which type of organizational structure is characterized by flexibility, wider span of control, and is best suited for unstable, changing environments?

Bureaucratic

Organic

Hierarchical

Mechanistic

A

Organic

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9
Q

L2: According to the Attraction-Selection-Attrition Model, why are individuals attracted to organizations that align with their values and personality?

Because organizations are more likely to select those with different values

Because individuals are more likely to perform well in organizations that align with their personal values.

Because organizations prioritize hiring individuals with opposing values

Because organizations prefer employees with diverse backgrounds

A

Because individuals are more likely to perform well in organizations that align with their personal values.

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10
Q

L2: How does the concept of person-organization fit differ from person-job fit?

Person-organization fit relates to compatibility with the organization, while person-job fit relates to compatibility with the job

Person-organization fit emphasizes personality traits, while person-job fit emphasizes performance evaluations

Person-organization fit focuses on skills, while person-job fit focuses on values

Person-organization fit aligns with job demands, while person-job fit aligns with organizational values

A

Person-organization fit relates to compatibility with the organization, while person-job fit relates to compatibility with the job

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11
Q

Which department in an organization is responsible for identifying the potential target audience based on the unique selling proposition of a product?

Marketing

Research and Development

Information Technology

Human Resources

A

Marketing

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12
Q

Which organizational department is responsible for target market identification?

Marketing

Accounting and finance

Human resources

Research and development

A

Marketing

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13
Q

A new manager of a sales department receives the monthly reports from all four of the company’s sales locations throughout the state. The manager must interpret this data to set targets for sales for the next month and quarter.

Which skill set must this manager possess to fulfill this job responsibility?

Analysis

People

Communication

Technic

A

Analysis

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14
Q

Which organizational department is responsible for managing and overseeing employee compensation and benefits?

Accounting and finance

Research and development

Human resources

Marketing

A

Human resources

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15
Q

A manager encourages employees to think creatively and take risks to increase their impact on the organization.

Which type of organizational culture does this reflect?

Clan

Adhocracy

Hierarchy

Market

A

Adhocracy

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16
Q

Which characteristic of an organization is considered in the competing values framework?

Open versus closed access to resources

Small versus large employee base

External versus internal focus of activity

Passive versus active communication style
correct

A

External versus internal focus of activity

17
Q

Which characteristic must exist for new employees to perform well in an organization prior to being fully trained?

Personality assessment profile

Fit with the culture

Level of GPA

Number of accomplishments
correct

A

Fit with the culture

18
Q

Which department in an organization is responsible for preparing financial reports such as profit and loss statements and balance sheets?

Research and Development

Human Resources

Marketing

Accounting and Finance

A

Accounting and Finance

19
Q

Which set of attributes reflects a market culture in the competing values framework?

Process-oriented and highly structured

Adjustable and entrepreneurial

People-oriented and friendly

Results-oriented and competitive

A

Results-oriented and competitive

20
Q

Which organizational department is responsible for training and coaching employees?

Research and development

Accounting and finance

Human resources

Marketing

A

Human resources

21
Q

A company employee is involved in developing the vision for the organization and developing the broad goals necessary to move toward that vision.

What is this employee’s role?

Team member

Manager

Individual contributor

Leader

22
Q

Which department in an organization is responsible for mediating internal rifts and disputes among employees?

Marketing

Research and Development

Human Resources

Information Technology

A

Human Resources

23
Q

A manager is responsible for four sales departments located in different parts of the state. The manager needs to keep all departments up to date with what is happening in the organization.

Which type of managerial skills will this manager need to handle this challenge successfully?

People

Analysis

Technical

Communication

A

Communication

24
Q

Which statement best describes the role of a manager in an organization?

Managers are only individuals with a management position title

Managers transition from being individual contributors to focusing on teamwork and collective achievement

Managers are responsible for gathering, analyzing, and disseminating information within the organization

Managers focus on inspiring and influencing people to work towards a common goal

A

Managers transition from being individual contributors to focusing on teamwork and collective achievement

25
A manager encourages employees to distinguish themselves by consistently exceeding goal expectations and winning the department's monthly sales competitions. Which type of organizational culture is this reflecting? Hierarchy Adhocracy Clan Market
Market
26
Which action should a CEO perform to attract individuals who will be a good fit for the company? Advertise about the company culture Advertise about the compensation for each position Advertise about the work hours Advertise about advancement opportunities in the company
Advertise about the company culture
27
Which statement best describes the distinction between formal and informal leaders? Formal leaders gain authority through personal qualities and relationships, while informal leaders derive power from their roles. Formal leaders inspire and influence others, while informal leaders focus on setting direction and enforcing decisions. Formal leaders have limited influence, while informal leaders have control over resources and personnel. Formal leaders are appointed in positions of authority, while informal leaders gain authority through influence.
Formal leaders are appointed in positions of authority, while informal leaders gain authority through influence.
28
What is the key difference between a manager and a leader in an organization? Managers have authority and establish control, while leaders aim to influence and motivate Managers transition from individual contributors to focusing on teamwork, while leaders are born with leadership skills Managers focus on inspiring and influencing people, while leaders focus on planning and strategy implementation Managers are responsible for gathering and disseminating information, while leaders focus on building relationships
Managers have authority and establish control, while leaders aim to influence and motivate
29
A hospital is trying to hire nurses for terminally ill patients. The nurses will need to exhibit a high level of the characteristics associated with the clan culture. Which personality characteristic should the ideal candidate have for this job? Neuroticism Agreeableness Openness Extraversion
Agreeableness