Section 5 Flashcards
(33 cards)
L1: Which source of power is based on one’s organizational role or position and is widely recognized by followers?
Legitimate power
Reward power
Coercive power
Expert power
Legitimate power
L1: Which source of power is based on the ability to grant a reward to an employee in exchange for job performance?
Legitimate power
Reward power
Information power
Expert power
Reward power
L1: A product development team placed the prototypes they designed into the field to see if the products would work to learn how usable and workable they are and obtain users’ reactions. In which stage of the design thinking process is the team engaged?
Define
Ideate
Empathize
Test
Test
L1: Which outcome occurs when employees associate the leadership’s power with expert power?
Employees are more compliant
Employees are more secure
Employees are more collaborative
Employees are more compassionate
Employees are more compliant
That’s right! When employees associate leadership’s power with expert power, they are more likely to comply with directives and decisions based on the leader’s expertise and knowledge.
L1: What determines which traits are needed for effective leadership?
Location
Gender
Education
Situation
Situation
The situation or context in which leadership is being exercised can determine which traits are needed for effective leadership. Different situations may require different leadership styles and traits to be successful.
L2: A corporation’s leadership uses a style in which decision-making is concentrated in a single manager.
Which leadership style is the corporation using?
Participative
Autocratic
Laissez-faire
Task-oriented
Autocratic
L2: A major corporation’s new office in South America follows a leadership style in which decision-making is almost entirely delegated to others with little direction from senior management.
Which leadership style is management using in this location?
Autocratic
Task-oriented
Laissez-faire
Participative
correct
Laissez-faire
L2: A major corporation’s office in Asia follows a leadership style in which the senior managers share the decision-making with the leadership team.
Which leadership style is being used in this location?
Laissez-faire
Autocratic
Participative
Task-oriented
Participative
L2: An executive is concerned that the current leadership style in their international offices inhibits creativity.
Which leadership style is of concern?
Laissez-faire
Participative
Democratic
Autocratic
Autocratic
L2: An executive has selected a leadership style for the corporate office that works well because the employees are motivated and highly skilled and can work well independently.
Which leadership style is being used?
Autocratic
Laissez-faire
People-centered
Participative
Laissez-faire
Which form of personal power is used by leaders?
Expert
Legitimate
Coercive
Reward
Expert
A project manager is widely known for helping organizations meet deadlines in a cost-efficient manner. The manager is hired by a technology firm to help them implement a new project. Which type of power does this project manager possess?
Reward
Legitimate
Expert
Coercive
Expert
Which source of power is derived from possessing knowledge that others need or want?
Reward power
Coercive power
Information power
Referent power
correct
Information power
A manager is ready to introduce developed ideas to market. Which stage of the design thinking process is the manager experiencing?
Prototype
Test
Ideate
Implement
Implement
A group of employees approaches their manager to report a conflict within the team. The manager asks the employees to resolve the problem among themselves without providing guidance on production needs or impacts. Which style of leadership reflects this manager’s response?
Accommodating
Indifferent
Controlling
Sound
correct
Indifferent
Which level of follower maturity is depicted by employees who function better under a leader who is autocratic and directive?
High competence and high commitment
Low competence and low commitment
Low competence and high commitment
High competence and low commitment
correct
Low competence and low commitment (M1)
Which style of leadership should be effective in managing and directing an employee who is new to the organization with no prior experience in the role?
Autocratic
Participative
Delegating
Laissez-faire
Autocratic
A leader decides to delegate tasks to a skilled team of employees. Which management style is being used by this manager?
Autocratic
Selling
Laissez-faire
Participative
correct
Laissez-faire
Which leadership style only works in circumstances where employees are independent and highly skilled?
Autocratic
Task-oriented
Participative
Laissez-faire
Laissez-faire
Which level of follower maturity involves low competence and low commitment?
Level M4
Level M1
Level M2
Level M3
Level M1
Which level of follower maturity involves high competence and low commitment?
Level M4
Level M1
Level M2
Level M3
Level M3
Which level of follower maturity involves low competence and high commitment?
Level M4
Level M1
Level M2
Level M3
Level M2
Which level of follower maturity involves high competence and high commitment?
Level M4
Level M1
Level M2
Level M3
Level M4
A manager presents facts and data to encourage the staff to make an exceptionally difficult change to company procedures. The staff reluctantly agrees to the change based on the provided information. Which influence tactic was used by this manager?
Coercion tactics
Rational persuasion
Inspirational appeals
Manipulation strategies
Rational persuasion
