self-report techniques Flashcards

questionnaires and interviews

1
Q

what is a self-report technique?

A

any method in which a person is asked to state or explain their own feelings, opinions, behaviours and / or experiences related to a given topic

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2
Q

what are questionnaires?

A

a pre-set of written questions to which a participant responds

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3
Q

what is a questionnaire often used to assess?

A
  • thoughts and / or feelings
  • the dependent variable eg. whether views change with age
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4
Q

what are the 2 types of questions that can be asked in a questionnaire?

A

open questions and closed questions

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5
Q

what are open questions?

A
  • does not have a fixed range of answers and respondents are free to answer in any way they wish
  • tend to produce qualitative data that contains a wide range of different responses but may be difficult to analyse
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6
Q

what are closed questions?

A
  • offers a fixed number of responses
  • tends to produce quantitative data which is easy to analyse but may lack the depth
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7
Q

evaluation of questionnaires: strengths

A
  • cost-effective
  • can gather large amounts of data quickly because they can be distributed to large numbers of people
  • can be completed without the researcher being present
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8
Q

evaluation of questionnaires: strengths of data

A
  • if questionnaire consists of mainly fixed-choice closed questions, data produced is usually straightforward to analyse
  • data lends itself to statistical analysis and comparisons between groups of people can be made using graphs and charts
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9
Q

evaluation of questionnaires: demand characteristics

A
  • responses given may not always be truthful

> respondents may be keen to present themselves in a positive light, which may influence their answers

  • this is a form of demand characteristic called social desirability bias
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10
Q

evaluation of questionnaires: response bias

A
  • respondents tend to reply in a similar way

> eg. always answering ‘yes’ or at the same favoured end of a rating scale

  • this may be because respondents complete the questionnaire too quickly and fail to read questions properly
  • a particular form of response bias is acquiescence bias; the tendency to agree with items of a questionnaire regardless of the content of the question
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11
Q

what is an interview?

A

an interaction between an interviewer and an interviewee where the interviewer asks a set of questions to assess an interviewee’s thoughts and / or experiences

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12
Q

what are the 3 (broad) types of interview?

A
  • structured interviews
  • unstructured interviews
  • semi-structured interviews
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13
Q

what are structured interviews?

A
  • made up of a pre-determined set of questions that are asked in a fixed order
  • basically like a questionnaire but conducted face-to-face (or over phone / internet) in real time ie. interviewer asks the questions and waits for a respnse
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14
Q

what are unstructured interviews?

A
  • works like a conversation
  • no set questions
  • there is a general aim that a certain topic will be discuss, and interaction tends to be free-flowing
  • the interviewee is encouraged to expand and elaborate their answers as prompted by the interviewer
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15
Q

what are semi-structured interviews?

A
  • there is a list of questions that have been worked out in advance but interviewers are also free to ask follow-up questions based on previous answers
  • common interview type which falls somewhere in between other types eg. job interview
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16
Q

evaluation of interviews: strengths of structured

A
  • like questionnaires, they are straightforward to replicate due to their standardised format
  • the format also reduces differences between interviewers
17
Q

evaluation of interviews: limitations of structured

A
  • due to the nature of the structured interview, it is not possible for interviewers to deviate from the topic or explain their questions
  • this will limit the richness of the data collected and limit unexpected information
18
Q

evaluation of interviews: strengths of unstructured

A
  • much more flexibility in unstructured than structured
  • interviewer can follow up points as they arise ad is much more likely to gain insight into the worldview of the interviewee, including eliciting unexpected information
19
Q

evaluation of interviews: limitations of unstructured

A
  • increased risk of interviewer bias
  • analysis of data is not straightforward

> researcher may have to shift through much irrelevant information and drawing firm conclusions may be difficult

  • as with questionnaires, there is a risk that interviewees may lie due to social desirability
  • however, a skilled and experienced interviewer should be able to establish sufficient rapport with the participant so that even when sensitive and personal topics are discuss, any responses given are more truthful