Setting Up For Success Flashcards

(98 cards)

1
Q

What are life cycles

A

Systematic and organised way to undertake project-based work and can be viewed as the structure underpinning deployment.

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2
Q

Name 3 types of life cycles

A

Linear, Iterative, Hybrid

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3
Q

What are the types of linear life cycles (LC) and what are their phases

A

CDDT AB OT
Linear LC - Concept, Definition, Deployment & Transition.
Extended LC - Adoption, Benefits realisation.
Product LC - Operation, Termination

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4
Q

Name the reviews conducted at which stages of the Life Cycle.

A

Linear (4 types):
Gate Reviews - Business Case (end of Concept) & PMP ( end of Definition)
Stage Reviews - (during Deployment)
Post Project Review - (end of Transition)
Benefits Reviews - (during Benefits Realisation)

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5
Q

When would you use each LC

A

Linear:
Sequential - when there are clear outputs
Risk - low risk as there is a clear structure (defined review stages)
Established - up front knowledge

Iterative:
Highly adaptive
Uncertain/ volatile/ dynamic environment
Repetition of phases
Greater flexibility

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6
Q

What are the Iterative Life Cycle stages

A

P FF E ARD DP
Pre-Project
Feasibility, Foundations
Evolution Development (EV - ARD to and throw)
Assemble, Review, Deploy (back to FF)
Deployment, Post-Review

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7
Q

Why are phases important in a Linear LC

A

P D T S C - Priorities, Develop, Transparency, Stakeholder, Control:

  • Priorities clearly ID & focus on current work
  • Develops early understanding of requirements via developing initial idea to detailed plan
  • Transparency by assessment of achievements against requirements at end of phase (predefined milestones)
  • S: effective Stakeholder communication, regular project reviews & facilitating frequent consultation
  • C: control and governance over the project
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8
Q

List key Features, Benefits, Strengths & Limitations of Linear LC

A

F1 - Sequential with clearly defined outputs.
F2 - Applies to stable, low-risk projects with greater structure, where expectations of each phase are known.

B1 - Provides a clear framework for the team to follow, with early definition of requirements, and allows maximum control and governance.
B2 - Controls and information are passed on to the next phase when predefined milestones have been reached and accomplished

S1 - Suitable for low-risk projects.
S2 - Provides a clear framework for the team to follow.

L1 - Requires very early clarity on scope and governance.
L2 - Ascertaining if the benefits have been realised is a longer process.
L3 - Less flexible in accommodating change.

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9
Q

List key Features, Benefits, Strengths & Limitations of Iterative LC

A

F1 - Repeats one or more phases.
F2 - Project scope might be vague or solutions unclear, requiring greater flexibility in governance procedures.

B1 - Beneficial for evolving objectives or solutions used in agile development projects and allows iterative learning.
B2 - Project manager and team can observe the benefits the staged functionality delivers and adjust the next iteration accordingly.

S1 - Beneficial for evolving objectives or solutions.
S2 - Suitable where project scope might be vague.
S3 - Allows iterative feedback and accommodates change more easily.

L1 - Lack of early certainty in terms of overall duration and cost.
L2 - Could lead to complexities in managing resources.

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10
Q

List key Features, Benefits, Strengths & Limitations of Hybrid LC

A

F1 - Adds iteration to a linear life cycle, enabling a mix of approaches.

B1 - Project team can choose the best of both linear and iterative life cycles to best suit the project.
B2 - If a fixed requirement is set, the iterative style can be used during deployment to develop the output and add further functionality.

S1 - they facilitate a mix of approaches to suit a specific development.
S2 - building Agile working into a project or programme can offer increased efficiency and flexibility.

L1 - It requires great skill and clarity to be successful when using multiple different systems of working.

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11
Q

List the differences between Project and Extended LC

A

Project (3):
- A project life cycle contains the phases up to and including transition and close.
- A business delivering the project on behalf of a customer may use the standard project life cycle, as they are likely to complete the contract at the handover of the project to the customer (end user).
- Accountability for the output is handed over.

Extended (6):
- An extended life cycle goes beyond the transition and close phase to include the adoption of outputs and the benefits realisation phases.
- This is suitable where the project is expected to incorporate management of change and benefit realisation.
- The extended life cycle is suited to projects that are funded within the organisation and are making a change to the business.
- The project team supports the embedding of the project.
- The team can determine the immediate benefits realised as the project goes operational and through immediate feedback to the organisation on realised benefits.
- Governance and accountability for adoption of the output stays within the project until the change is fully embedded, thus preventing knowledge boundaries between project teams and operations.

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12
Q

Detail the stages of a Linear LC

A

CDDT
Concept: Development of an initial idea through initial studies & high-level requirements management, and assessment of viability, including an outline Business Case.

Definition: Development of a detailed definition, plans & statement of requirements that include full justification for the work.

Deployment: Implementation of plans and verification of performance through testing and assurance to realise intended outputs, outcomes and benefits.

Transition: Handover, commissioning and acceptance of outputs to the sponsor and wider users, culminating in formal closure.

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13
Q

Benefits of an Iterative LC

A

C A R E D D - Collab, Availability, Repetition, Engineering, Discovery, Detail.

C: collaboration prioritised, can address change and address social/ political complexity as reviewed/developed frequently.
A: availability of User - regular user interaction with system and build buy in.
R: repetition of one of more phases before proceeding to the next stage, IOT manage uncertainty in scope

E: engineering concurrent/ simultaneous- where different development steps can be performed in parallel.
D: discovery - objectives can evolve throughout the life cycle as learning.
D: detail uncovered during the cycles.

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14
Q

What reviews are implemented in the Linear LC to determine a go/no-go decision?

A

The different steps, or phases or stages, represent different activities:

Concept: You develop the initial idea into a concrete proposition, usually in the form of an outline business case.
Definition: You design and plan the proposition in more detail, with analysis of the risks involved, the costs, and the timescales.
Deployment: You build the product itself, following the plan and designs put together in definition. This phase can be subject to change control, where you consider a suggested change to the project and accept or reject the change.
Transition: You hand over the product that you’ve built to those who will use it, and they formally give acceptance for it.

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15
Q

When is an organisation likely to favour a Linear LC

A

K P P R R - Knowledge, Predictability, Phases, Resistance, Risk
*K: availability of relatively perfect knowledge upfront.
*P: a highly structured, predictable, and stable process needed which offers transparency and maximum control and governance.
*P: knowledge/teams that are divided into distinct phases, creating silos and knowledge barriers between the phases, particularly when different delivery agents will deliver different phases.
*R: resistance to change and inflexibility in terms of corrections and rework.
*R: lower appetite for risk.

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16
Q

When is an organisation likely to favour a Iterative LC

A

A A C S P: Agile, Adaptable, Concurrent, Scope, Parallel
*A: development projects that are Agile.
*A: departments that are flexible, adaptable, and open to change.
*C: concurrency, or simultaneous engineering, where different development steps are allowed to be performed in parallel.
*S: uncertainties regarding the scope by allowing the objectives to evolve throughout the life cycle as learning and discovery take place.
*P: prototypes, timeboxes, or parallel activities utilised to acquire new insights, obtain feedback, or explore high-risk options.

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17
Q

You’re managing a software development project that requires a lot of upfront planning but requires the space for feedback in the development stage. How do you think you can mix linear and iterative life cycles into a hybrid life cycle approach to project management?

A) Plan the project using a linear method and complete development using iterative cycles

B) Use an iterative method for planning and a linear approach for the development stage

C) Use a linear method for high-risk phases and iterative for low-risk phases

D) Alternate between linear and iterative stages depending on team member capacity

A

The correct answer is A: you should plan the project using a linear method and complete development using iterative cycles. This approach mixes the strengths of both life cycles.

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18
Q

What is a Hybrid LC

A

FUSION OF APPROACHES: Hybrid life cycles typically fuse together elements to create a new model or approach, for example, utilising iterative or Agile methods for early requirements gathering, where the uncertainty is greatest, and following it up with incremental or sequential processes to formalise deployment,

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19
Q

When is an organisation likely to favour a Hybrid LC

A
  • When a predictive org is finding themselves operating in uncertain context.
  • Org requires efficiency and flexibility.
  • Transformation & major change can be speed up through incremental deployment approaches and improved tranche reviews.
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20
Q

What are the Hybrid LC processes

A

Concept
Definition - in the Definition phase the Iterative LC occurs: Pre-Project - Feasibility, Foundation - Evolutionary Deployment - Assemble, Review, Deploy - Deployment, Post-Project

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21
Q

How does an Extended LC differ to a Linear.

A

following the delivery of the output to the client at the end of the transition phase. The benefit realisation phase extends beyond the end of the adoption phase, when the client has realised the outcome of the output.

The main activities carried in each of these additional phases are listed below:

Adoption: The client/users use the product; they access the website, carry out the process, or buy the product.
Benefit realisation: You measure the benefits from the adoption of the project outputs to make sure you’ve delivered them effectively.

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22
Q

How are the standard project life cycles used?

A

A business delivering the project on behalf of a customer may use the standard project life cycle, as they are likely to complete the contract at the handover of the project to the customer (end user). Accountability for the output is handed over.

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23
Q

How are extended project life cycles used?

A

The extended project life cycle is suitable where the project is expected to incorporate management of change and benefit realisation. The extended life cycle is suited to projects that are funded within the organisation and are making a change to the business.

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24
Q

What is the role of the project team in an Extended LC?

A

The project team supports the embedding of the project. They can determine the immediate benefits realised as the project goes operational and through immediate feedback to the organisation on the realisation of benefits.

They are also responsible for making sure the new changes are fully used and understood, ensuring a smooth handover to the operations team without any confusion or gaps in knowledge.

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25
Explain the differences between a linear project life cycle and an extended life cycle, including the implications of each for project management.
Linear and Extended project life cycles are very similar. The linear life cycle will often consist of four phases such as concept, definition, deployment, and transition. The key difference is that the extended life cycle also includes an additional phase (or phases) where project outputs are adopted, and benefits begin to be realised. The implications of this for the management of the project are: the focus when managing a linear project is to hand over the project deliverables on time and within budget. The project manager and team are then released after transition is complete. the extended life cycle is more suitable for projects where the project manager and the team are more likely to support the embedding of the project and the adoption of outputs. Managing an extended life cycle project will often require increased communication and knowledge transfer between the project and business as usual (BAU) teams.
26
What are the strengths and limitations of the linear, iterative, and hybrid life cycles?
Linear life cycles Strengths: Highly structured, progressing from one phase to the next in sequence Beneficial for projects with well-defined requirements and low risk Allows for detailed planning and control Weakness: Rigidity can limit flexibility in dynamic environments with changing requirements Iterative life cycles Strengths: Allow for continuous feedback and adaptation Suitable for projects in uncertain environments Phases are repeated, refining the project based on feedback Weakness: Requires key resources to be available throughout, with their absence potentially leading to delays or inadequate scope Hybrid life cycles Strengths: Combine elements of both linear and iterative approaches Offer flexibility while maintaining some structure Useful when different parts of a project have varying needs for flexibility and control Weakness: Managing a hybrid life cycle can be complex, requiring careful planning and coordination
27
Which combination of these stages are all in the project life cycle? 1. Adoption of outputs 2. Benefits realisation 3. Definition 4. Deployment 5. Concept 6. Post-project review
Select the correct combination of three stages: a. 3, 5 and 6 b. 1, 4 and 6 c. 2, 5 and 6 d. 3, 4 and 5 - correct
28
You are the project manager on a long and complex vehicle manufacturing project. The full set of requirements is still being developed. In this instance, which life cycle would not be suitable? a. Extended b. Linear c. Iterative d. Hybrid
b. Linear
29
Which statement describes the strengths of a linear project life cycle? a. This life cycle has the expectation that each phase is known and provides a clear framework for the team to follow. b. This life cycle repeats one or more of the phases of a project or programme before proceeding to the next one. c. This life cycle allows the project manager and team to develop functions of the project as it progresses. d. This life cycle is beneficial for a project where there are evolving objectives or solutions.
a. This life cycle has the expectation that each phase is known and provides a clear framework for the team to follow.
30
How does a Product LC differ to an Extended LC
Extended LC takes a broader view of the full product life span, from initial idea through development and ultimately dismantling. Additional phases: - Operation : Ensuring availability and continuing support and maintenance (of the project deliverables and the potential outcomes and benefits). - Termination: decommissioning and disposal at the end of the products useful life.
31
Name three strengths and two limitations of choosing an iterative life cycle for a project.
Strength examples, but not limited to: * Accommodates a vague project scope. * Allows project objectives to evolve and change over time. * Allows solution to evolve and change over time. * More flexible/more able to integrate change. * Early feedback can be gained and used to improve the overall solution. * Parts of the solution can be delivered early, to enable some benefits earlier. Limitation examples but not limited to: * Project duration can be uncertain. * Project costs/budget can be uncertain. * Managing resources can be more complex. * Business case can be difficult to justify if scope is too vague.
32
What are the two additional phases added to a project which has an extended life cycle?
* Adoption/Adoption of outputs * Benefits realisation
33
You are a project manager working to deliver a regulatory change. The project has a high risk of legal penalties and needs to be very tightly controlled.The regulator has provided you with a clear expectation of the changes required and wants to see regular updates on the project’s progress and how you are managing the risk to the customer. Which project life cycle would you use to manage this project and why? Your response should: * Clearly state the life cycle you would use to manage this project. * State three reasons for selecting your chosen life cycle. * State one reason why you would not use an alternative life cycle to manage this project.
1 mark - correctly stating a linear life cycle. 1 mark- each reason (3 required) For example, but not limited to: * Providing greater control. * Providing greater management of risk. * Providing more opportunities to review and make decisions. * Providing more predictability. * Providing a greater opportunity to deliver the correct scope. * Providing a higher probability of high quality. * The fact that requirements and outcomes are known upfront. 1 mark any reason not to use an iterative life cycle, for example, but not limited to: * Too much risk. * The requirements/outcomes are already clearly defined. * There’s no need to build prototypes or iterate a new solution. * Regular reporting to the regulator is required.
34
What does Governance Comprise of
Comprises the framework of authority and accountability that defines and controls the outputs, outcomes and benefits from projects, programmes and portfolios.
35
When Governance is effective how does it impact projects.
- provides confidence to directors/ trustees/ investors - ensures is well managed
36
Adopting good Governance ensures what?
- clearly defined roles & responsibilities, of the team & wider stakeholders - done through assigned matrix, accountable, supporting decision making. - project professional deliver the outcomes & value defined by the sponsor - implementation of the work adheres to legal, regulatory, corporate, ethical & professional standards. - Decision points - sufficient report, control activities, kept informed of progress.
37
What are the different levels of Governance
Business-as-usual - Operations Business change Governance - Projects - Programmes - Portfolios Corporate Governance - Vision - Mission - Strategy
38
What are the characteristics of a temporary/ functional organisational structure
Characteristics of temporary structures: * A temporary team bringing different skills to complete a series of specific tasks in a project environment. * A matrix structure is the most common temporary structure used to manage projects. This balances authority between the functional line manager and the project manager. * A matrix structure also provides a mix of skilled resources to the project on a temporary basis; a permanent project structure provides skilled resources permanently. * In a temporary matrix structure, individuals may take instruction from a line manager and the project manager, which can make communication more complicated. * Typically, a temporary structure provides more varied work to allow completion of the project.
39
What are the characteristics of a permanent organisational structure
Characteristics of permanent structures: * A stable team environment working on business-as-usual (BaU), or routine, operational tasks that require specific resources. * In a functional or permanent structure, individuals taking instruction from a line manager only and, as a result, communication methods are simple. * In a functional permanent structure, allocated tasks match an individual’s capability so may be more repetitive and less varied.
40
What are the tensions across temporary & permanent organisational boundaries
Temp orgs lead planned change whereas permanent org leads deliver of strategic aims
41
What are thee basic types of organisation structure
Functional, Project and Matrix
42
What is the key difference between the three organisational structures
The key difference between the structures is the person who holds the power, who will either be the project manager or the functional manager.
43
What is a Functional organisation
This is where functional managers have full control and lead single-discipline departments. All functional staff report to those managers. Work is typically routine, with relatively little change other than incremental improvements (e.g., modifying manufacturing processes to increase efficiency). In a functional organisation, projects can be seen as a distraction to the operational work. Example: managing director: head of design, head of tests, head of production - for a project you'd have resource from each department.
44
What is a project organisation
In a project organisation, the project manager has complete authority and control over the work that takes place, and staff are assigned to specific projects full time. Routine operations don’t really exist here (or are confined to support functions). Projects form the majority of work and the project manager could also be responsible for staff wellbeing and development. This type of structure is common for organisations whose primary business is project-related (e.g., consultancies).
45
what is a matrix organisation
In these structures, project managers are responsible for project delivery, and functional managers are responsible for the welfare of staff and the efficiency of their department (they are line managers for the people in the team). A matrix organisation provides a balance of authority between functional and project managers. It might work for organisations that undertake both projects and routine operations. Projects are resourced by drawing full- or part-time staff from functional teams. Project managers might also be assigned from the individual functions, or they might be part of a dedicated project management office. e.g. you
46
What is a composite organisation
Large organisations like Ford or Nestlé are likely to have a mix of organisational structures. Manufacturing (operations) will typically have a functional structure, whereas new products or research and development divisions might be more project orientated. This is called a composite structure.
47
What are the key responsibilities of the PM
1. Manages the project day-to-day 2. Owns & develops PMP: ensure approved by sponsor, reviewed and updated at key stages, monitors and controls the project progress. 3. Delivery of outputs: ID & managing Time (schedule), Cost (budget), Quality. Identify risks 4. Constraints/Issues/ Risks: PMP & BC define agreed project constraints. 5. Communicates with and updates all project stakeholders. 6. Organises, motivates and leads the team; ensures knowledge and skills are aligned to assigned roles.
48
What is the project sponsor’s primary responsibility?
Define and realise the project benefits. Besides the project manager, the project sponsor is just one of several other key roles that are crucial for the successful completion of the project.
49
What are the key responsibilities of the Project Sponsor
1. BC: owns and develops during the definition phase, with support of the project manager. 2. Benefits - Identifies how will be managed and realised. 3. Communication - vision, sets the high-level expectations, secures funding, decision making on behalf of the business, approves changes, arbitrates between user & stakeholder requirements. 4. IDs the change and coordinates justification within the BC - Acceptance of deliverables to BaU. 5. Support/oversight to the project manager and overarching governance. 6. Governance - authorises PMP, Project sign off, chairs board, manages Key Stakeholders.
50
What are the key responsibilities of the Steering Board
1. Guides the project in line with the strategic aims of the business (agent or the org). 2. Responsible for the project’s feasibility, and achievement of outcomes. 3. Authorisation of BC on behalf of the organisation - will challenge Sponsor on it and sanctioning a release of funds for the project to progress. 4. Issues -will decide on any escalated issues from the project manager and support higher-level decision making. 5. Supports and advises Sponsor 6. Manages - helps influence and manage key stakeholder.
51
What are the key responsibilities of the product owner?
1. role is more common within iterative or hybrid life cycles 2. goal setting and the creation of the vision for the project. 3. Link between project team & user - interpretating the need of the user. 4. represent the voice of the customer and communicate with stakeholders outside of the project. 5. work with users and stakeholders to define their allocated product into a detailed requirements (known as backlog - which is generate a high-level release plan and define the product backlog). 6. involved day to day as the solution evolves and is refined - defined scope, lead product development, accept incremental delivery, act as intermediary.
52
What are the key responsibilities of the project team?
1. Deliver project/product to time, cost & quality. 2. Provide technical expertise and report on and deliver work packages under the direction of the PM. 3. Support the project by identifying risks and issues, applying proper change control. 4. Support PM: Keep the project manager informed in case anything unexpected happens. 5. Support PM: PM leads the team, but reciprocated level of support. 6. Report: on progress, and change against plan.
53
What are the key responsibilities of the users?
1. Users identify project requirements to ensure objective separation of musts and wants. 2. Define what is required for the end goal, ultimately, will use what the project delivers. 3. Required to define in technical requirements the end goal. 4. Support in identifying project constraints and dependencies. 5. As subject matter experts, they can be called upon to answer any questions the project team might have about the scope of work or the benefits required. 6. They define the acceptance criteria of the project.
54
what are the key benefits of governance?
(ABCDE) 1. Approval: decision gates allow objective analysis and approval of project is moving forward for the right reasons. 2. Benefits: a better realisation of outcomes. 3. Credibility: greater credibility for project teams. 4. Delivering: a greater chance of projects delivering in the right way first time round. 5. Ensuring investment is optimised, ensuring organisation’s funds appropriately.
55
What are the four aspects of project management governance that will ensure success?
policies. regulations. processes, procedures, and functions. delegated responsibilities.
56
Describe each of the 4 aspects of Project Management Governance:
Policies (Business) 1. provide guidelines & boundaries of business expectations of the project. 2. influence on project delivery, demonstrating alignment with organisational culture. 3. ensure and support governance of the project through control points, e.g., decision gates, audits, and evaluation reviews. Regulations (legal) 1. ensure project conforms to specific standards 2. adheres to legal, regulatory, corporate, ethical, and professional standards. Processes, procedures, and functions (best practice) 1. best practice, for a set of processes, procedures 2. standardised functions to be in place for a project team or community - providing structured method for the delivery incl managing risk, budget control, and life cycle approach. 3. ensure consistency of practice across the project. Delegated responsibilities (R&R) 1. clarity of roles increases efficiency during the project life cycle - ensures team members are aware of expectation. 2. R&R clearly defined to ensure transparency 3. tool like a RAM (Responsibility Assignment Matrix) or RACI matrix, (responsible, accountable consulted and informed).
57
Difference between Project Life Cycles Governance.
Linear 1. structured around distinct sequential phases with clearly defined outputs for each phase. 2. Governance is rigorous with regular reviews and decision gates between each phase. 3. Scope change will be tightly controlled, and changes often result in revisions to the project schedule and budget. 4. strict budget and schedule agreed early on - therefore any change requires escalation to the steering board for approval. 1. sequential lifecycle has clearly defined outputs 2. typically applied to low-risk projects with greater structure, with clear expectations for each project phase. 3. provides maximum control and governance, as team members can follow a clear framework with defined requirements. 4. Communication is key between team members as controls information passed between phases as milestones are reached and accomplished. Iterative 1. allows objectives to evolve and, therefore, gives greater flexibility to the project manager in terms of budget and schedule as the scope develops 2. delivery allows for more flexibility and less bureaucracy - agreed scope must have an element of flexibility and this is normally detailed in a product backlog. 3. Scope will constantly evolve depending on progress achieved and user feedback at the end of each iteration. 4. Defined timeboxes require project teams to deliver outputs on time and within the agreed budget at the end of each iteration. 1. repetitive life cycle will repeat one or more project phases, beneficial when applied to projects with evolving objectives or solutions. 2. used in agile development projects and allows for iterative learning. 3. Greater flexibility is required in governance procedures as the project’s scope may be vague or the required solution unclear. 4. adaptations and changes can be made by the project manager and their team before the next iteration to incorporate previously observed benefits. Hybrid 1. life cycle combines both linear and iterative to enable a mixed approach. 1. flexibility allows the project team to choose the most appropriate approaches - to suit the project set up the governance procedures accordingly.
58
Why are projects, programmes and portfolios introduced?
They are introduced to enhance performance, bring about change, and enable organisations to adapt, improve, and grow. Organisational change is introduced through projects, programmes, and portfolios to deliver business value.
59
Describe a Project, Programme and Portfolio?
Projects are short-term, fixed-time objectives that bring about change and achieve planned objectives. They are intended to deliver the beneficial change required to implement, enable, and satisfy the strategic intent of the organisation. Programmes combine your organisation’s business-as-usual work with projects and any other work that helps you meet your organisation’s strategic priorities. Portfolios help an organisation structure investment in line with strategic objectives. This is done while also ensuring capacity and resources aren’t overstretched.
60
Describe a Project.
Projects are short-term, fixed-time objectives that bring about change and achieve planned objectives. They are intended to deliver the beneficial change required to implement, enable, and satisfy the strategic intent of the organisation.
61
Describe a Programme
Programmes combine your organisation’s business-as-usual work with projects and any other work that helps you meet your organisation’s strategic priorities.
62
Describe a Portfolio
Portfolios help an organisation structure investment in line with strategic objectives. This is done while also ensuring capacity and resources aren’t overstretched.
63
What are the key differences between a project and BAU activities?
Answer options could have considered (but are not limited) to: Projects: 1. Unique endeavours with a goal to achieve planned objectives 2. Have a defined start and end point 3. Specific objectives are set, often measured in terms of time, cost, and performance/quality 4. Introduce change and create specific results or products 5. Follow a life cycle with specific phases 6. Characterized by complex interrelationships, often cross-functional 7. The cost of changes increases as the project progresses towards completion 8. Stakeholder influence, risk, and uncertainty are highest at the start Business-as-usual (BAU): 1. Ongoing and repetitive operations to maintain the current state of the organisation 2. Focuses on the repetitive production of stable outputs or the delivery of routine services 3. Risk-averse, aiming to ensure predictable outcomes and minimise uncertainties
64
Four key elements of a Project Sponsor
1. decides time, cost, quality priority. 2. owns the business case. 3. resolves stakeholder conflict. 4. is the key decision maker.
65
Four key elements of a PM
delivers to time, cost and quality. defines and plans a project. allocates work. is the main point of contact.
66
Four key elements of a Project Team
provides time/cost estimates. reports the progress of work. completes assigned work. identifies and owns technical risks.
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What is the project manager’s responsibility in the following project areas? Business case Governance Decision making Communication Finances
Business case: The project manager is responsible for delivery of outputs to achieve the business case benefits once the business case is approved. The project manager will consult and support the project sponsor’s creation of the business case. Governance: The project manager’s focus is on the delivery of the project outputs. The project manager plans what needs to be done, then manages the plan. The project manager monitors and controls project activities against the plan. Decision making: The project manager provides inputs into the phase reviews/decision gates. The project manager provides information on progress and if the project is on track. The project manager provides information as to whether the project is on track to deliver the benefits as defined in the business case. Communication: The project manager works closely with the project team throughout the project, so will communicate the vision to the team. The project manager will communicate progress to the team and vice versa. Finances: The project manager works with the funding provided. The project manager manages and reports on the budget to the sponsor.
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Define Sustainability
Balances the environmental, social, economic and administrative aspects of project-based work to meet the current needs of the stakeholders without compromising or overburdening future generations.
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What is Sustainability the balance of
Sustainability requires balancing environmental, social, economic, and administrative considerations.
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Identify the four considerations and their principles of Sustainability
(SEAE) Social (potential human impact) considerations include: 1. human rights. 2. equity and equality. 3. community Economic (business or organisation, its customers, internal and external stakeholders, or to the wider community and society) considerations include: 1. affordability. 2. profit. 3. risk management. Administrative (enabling projects to proceed legally, efficiently, and effectively) considerations include: 1. legislation and regulation. 2. health and safety. 3. resource efficiency Environmental considerations include: 1. climate change. 2. biodiversity 3. energy efficiency.
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Name some examples of Sustainability vision frameworks
1. UN's Sustainable Development Goals (UN's SDGs): e.g. affordable and clean energy, zero hunger, no poverty. 2. ISO 14001: reducing carbon footprint 3. Leadership in Energy & Environment Design (LEED): green building cert. 4. B Corp Cert: Social Sustainability & Environmental performance 5. Global Reporting Initiative (GRI) 6. Building Research Establishment Environmental Assessment Method (BREEAM) Cert
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How can you measure sustainability?
tools to measure and monitor sustainability performance for your projects and at your organisations: 1. Key performance indicators (KPIs) 2. Environmental, social, and governance (ESG) data 3. Operational carbon usage data 4. Embodied carbon measures
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What are the benefits of sustainability?
PREE TAIL 1. Positive: creating a positive social and environmental impact. 2. Reputation: improving brand reputation and consumer trust. 3. Employee Engagement: increasing employee engagement and satisfaction. 4. Trust: building trust with consumers, communities, and suppliers. 5. Aligned Investors: drawing in mission-aligned investors. 6. Investors: attracting impact investors. 7. Legal: providing legal protection for long-term missions and values.
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How do internal and external stakeholder communities differ?
Internal stakeholder communities: 1. support ongoing BaU operations. 2. ensure project is sustainable, while also aligning to your organisation’s objectives and remaining financially viable. External stakeholder communities: consider who are and what interest in sustainability. 1. organisations - wo report on carbon emissions, energy consumption, waste management, social impact, and ethical practices. 2. different people different priority: e.g local community members - concerned about the environmental impact. A local councillor -focused on project benefits the community from a social perspective, like creating jobs.
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What three potential impacts could there be if sustainability is not considered on this project?
1. breaching health and safety rules around building/building regulations, resulting in financial penalties/injury or death/legal cases. 2. environment legislations and regulations not considered, which could result in financial penalties/environmental damage, and ultimately reputational damage for your organisation. 3. if community is not engaged, they could cause bad publicity/issues for the project, which could risk project success. 4. social inequity if the needs of vulnerable/marginalised groups aren’t considered. 5. economic costs resulting from potential clean-up/remedial work/legal liabilities.
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State two ways that a project manager can monitor and report on sustainability within a project.
Environmental: Energy consumption, waste quantities, use of sustainable materials Social: Employee satisfaction, diversity of team members, accessibility improvements Economic: Cost savings, reuse of existing assets, return on investment of project Administrative: Compliance with relevant legislation – GDPR, health and safety, productivity improvements, reduction in travel
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What are two sustainability principles that you should consider as part of a upgrade sea defences, protecting a small busy coastal town project?
Environment Climate change Biodiversity Energy efficiency Social Human rights Equity and equality Community Economic Affordability Profit Risk management Administrative Health and safety Resource efficiency Legislations and regulation
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What is the main purpose of the business case?
Justify the reason for the project (why A business case must demonstrate a strong case for why a project is undertaken. It does this by outlining its scope, benefits, and detailing the funds that need to be allocated to it.
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What are the five dimensions of creating a compelling BC
(SEC FM) Strategic Economic Commercial Financial Management
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What is the Goal of a Strategic Dimension on the BC?
1. set out the business need and strategic fit for your project and outline the investment objectives. 2. prepare & apply lessons learned from previous experience. 3. include: benefits, risks, constraints, and dependencies, and how you’re going to manage them.
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What is the Goal of a Economic Dimension on the BC?
1. establish and optimise value for money 2. 2. 2. prepare an investment appraisal of each option. 3. include a sensitivity analysis to identify when costs will outweigh the expected cost-savings the solution will provide.
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What is the Goal of a Commercial Dimension on the BC?
1. outline the market opportunity 2. procurement arrangements. 3. confirm can deliver the proposed solution through a workable commercial deal, which will validate its commercial viability.
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What is the Goal of a Financial Dimension on the BC?
1. confirm if proposal is affordable and where the funds are coming from. 2. Consider the lifespan of the project and all attributable costs. 3. Include capital and resource costs, and how you’ll finance time and cost overruns.
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What is the Goal of a Management Dimension on the BC?
1. what the plan is for successful delivery of the proposal. 2. set out the high-level plan for delivery with clear milestones. 3. Include stakeholder approach and communications management ( when benefits realisation plan, high-level risks and managing them).
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What are the three most commonly used variety of tools and techniques that can be used to determine factors which may impact or influence a project’s business case.
PESTLE - Political, Economic, Sociological, Technological, Legislative, and Environmental. SWOT - Strengths, Weaknesses, Opportunities & Threats. VUCA - holistic approaches not only strengthens the business case by addressing potential risks and opportunities, but also demonstrates a strategic understanding of the project's environment, thereby enhancing the project's credibility and feasibility.
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Describe PESTLE analysis
PESTLE stands for Political, Economic, Sociological, Technological, Legislative, and Environmental. - Political factors might include political stability or corruption. - Economic factors could include GDP growth, unemployment rates, or inflation. - Sociological factors might include age distribution of a population, health consciousness, or lifestyle attitudes. - Technological factors might include infrastructure, or technological innovation and adoption. - Legislative factors focus on all things law, from things like consumer protection acts to health and safety laws. - Environmental factors include things like the weather and the climate.
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Describe SWOT analysis
Strengths & Weakness: help you analyse your organisation. Strengths: What are we good at?, What do we know that will help? Weaknesses: What do we not know?, What do we struggle with? Opportunities & Threats: are about analysing the external environment. Opportunities Can we get more for less? Can we exploit other technologies and ideas? Threats What might go wrong?
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Describe VUCA analysis
The VUCA matrix describes: Volatility: Rapid and unexpected changes Uncertainty: Lack of clarity about the meaning of an event Ambiguity: Too many unknown unknowns Complexity: Multiple key-decision factors The questions posed are: Volatility: using Project instabilities to inform/adjust estimates or identify risks and reflects that change is everywhere, rapid, and unpredictable. E.g. supply disrupted due to war. Manage by...Ensure the team is flexible.. Uncertainty: Inherent risks and areas of uncertain outcomes. You understand situation and impacting, unclear on how to respond. Example: Activities by a competitor have unknown implications for the market and business environment. Manage by  understanding how to respond and test situations Complexity: Complexity of project, source of complexity, and how managed. Multiple interconnected & complicated factors. Example: moving to different geographic market (different regulatory, trade, and cultural constraints). Manage by Invest in better information and communicate widely. Ambiguity: elements and risks which have not been identified and the potential impact. Results from a lack of clarity or awareness about the factors are influencing the situation. Example: organisation moves into a new, emerging sector where it has no prior experience. Manage plans ensure contingency and flexibility to allow the team to modify its approach in response to the changing environment.
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Identify Key Concepts of a BC
(RRR IP R) Reviewed: - periodically and at decision gates throughout LC to ensure investment remains aligned to benefits. - definition and development phases against progress made & checking progress against the benefits outlined. - are benefits are no longer viable, allowing the senior management team to potentially stop the project. Investment: justifies initial and continued investment in the project and enables the project manager to agree success criteria with the project sponsor and other stakeholders. PMP: will be used by the project manager as the starting point for developing the project management plan. Record: provides a record of decisions made by governance and documents the options considered.
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Detail why is reviewing a project's progress against the business case is crucial
(CARS) 1. Control. Assessing progress against BC. Decision-makers can make informed choices, whether continuing, adjusting, or halting the project. To manage resources effectively & avoiding overcommitment. 2. Alignment. with organisation's strategic objectives. BC outlines project rationale, incl benefits, costs, and impact on organisation's goals. Regularly comparison help id issues early on. 3. Risk management. evaluating the project against BC, potential risks and issues can be identified and mitigated. Ensuring objectives are achievable within scope, time, and budget. 4. Stakeholder communication & engagement. Regular reviews against BC provide transparent updates to stakeholders about the project's status, fostering trust and support.
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Why is reviewing a BC fundamental to Project Management
reviewing a project's progress against its business case is fundamental to project management as it ensures strategic alignment, effective control, stakeholder engagement, and proactive risk management.
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When would BC reviews take place?
Initiation phase: Before major resources are committed, a review is held to approve the viability of the business case. After each major milestone: Align reviews with the completion of major project milestones. This could be at the end of each phase in a waterfall model or at the end of significant sprints in an agile framework. These reviews assess if the project outcomes are still expected to deliver the business case benefits. Mid-project review: A comprehensive review at the midpoint can assess progress, expenditure, and whether the project is on track to deliver the business case's expected benefits. This is crucial for projects with longer durations. Pre-implementation review: Before the final implementation or go-live phase, review the project's alignment to ensure all deliverables will meet the business case objectives. Post-implementation review: After project completion, evaluate the outcomes against the business case to confirm the realisation of benefits and to capture lessons learned for future projects.
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There are various factors that may influence and impact the business case. State two tools or techniques which can be used to identify and analyse these factors.
VUCA: Volatility, Uncertainty, Complexity, and Ambiguity PESTLE: Political, Economic, Sociological, Technical, Legal, and Environmental SWOT: Strengths, Weaknesses, Opportunities, and Threats
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What would be included in each of the following sections of the business case: Strategic context Economic analysis Commercial approach Financial case Management approach
Strategy is aligning with wider company vision, goals, or objectives, and is the reason why the business case is being built. Economic analysis details why the business case is a good idea in terms of return on investment, market share, sector or domain strengths, and potential courses of action. NB: This is different from the financial case. Commercial approach concerns how the overall project or task will build its resources, how the supply chain will be built, and how the required services will be procured. Financial case deals with the internal financial resource, where the budget will come from and where this is prioritised. It can also contain other financial details such as margin and profit projections, or personnel forecast in terms of operating costs. Management approach provides the necessary information to explain roles and responsibilities, stakeholder management, and risk management, and ensures that the business case contains all the required information to set the baseline effectively.
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Which element of the PESTLE framework would you primarily examine to assess the potential impact of new government regulations on a business case?
Legal
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What is the definition of sustainability in a project context?
Involves both individual and organisational responsibility to ensure that project outputs are sustainable throughout their life cycles.
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Which statement describes the strengths of a linear project life cycle?
This life cycle has the expectation that each phase is known and provides a clear framework for the team to follow.