short answer question Flashcards
To syudy for exams (19 cards)
how does ethnocentrism affect business communication? in brief in one or two sentences.
Ethnocentrism negatively impacts business communication by fostering misunderstandings and reducing intercultural engagement. When individuals view their own cultural norms as superior, they may misinterpret or dismiss differing communication styles, leading to conflicts and inefficiencies in diverse workplaces .
what do you understand by leadership communicataion skills?
Leadership communication skills are the abilities that enable leaders to effectively convey messages, inspire teams, and foster a positive organizational culture.
what is ethical dillemma.
An ethical dilemma is a situation where an individual faces a choice between two or more conflicting moral principles, making it challenging to decide the right course of action.
what is haptics in communication?
Haptics in communication refers to the use of touch as a form of nonverbal interaction. It encompasses various touch behaviors that convey meaning, such as handshakes, hugs, pats, or guiding gestures.
what is boiler plate in press release.
In a press release, a boilerplate is a standardized paragraph placed at the end that provides essential information about the issuing company. It serves as a concise “About Us” section, offering journalists and readers a quick overview of the organization’s background, mission, and key details
what is parliamentary process in business meeting?
Parliamentary procedure in business meetings refers to a structured set of rules and guidelines that govern the conduct of meetings, ensuring orderly, efficient, and democratic decision-making.
what does it mean to say writing resume is an art?
Saying that “writing a résumé is an art” emphasizes the creative and strategic aspects involved in crafting a compelling résumé. It’s not just about listing job experiences; it’s about presenting your professional narrative in a way that resonates with potential employers.
what is blogging and how business can benefit from it?
Blogging is the practice of creating and maintaining an online journal or informational website, where content is regularly updated in the form of posts. In a business context, blogging involves publishing articles that provide value to your audience—such as insights, solutions, or industry news—to engage with customers and prospects.
how does revising and profreading differ in writing process?
Revising involves making substantial changes to your text, such as reorganizing content, clarifying arguments, and enhancing overall structure to improve clarity and coherence.
Proofreading is the final step, focusing on identifying and correcting surface-level errors like spelling, grammar, punctuation, and formatting issues .
what are barriers of business communication.
- Semantic Barriers
Arise from differences in understanding or interpretation of words, phrases, or symbols, often due to jargon, technical language, or ambiguous terms. - Psychological Barriers
Include emotional states, stress, or biases that affect how messages are sent, received, or interpreted. - Organizational Barriers
Result from hierarchical structures, rigid procedures, or lack of clarity in roles, leading to communication breakdowns. - Cultural Barriers
Stem from differences in cultural backgrounds, values, and norms, which can lead to misinterpretations or offense. - Physical Barriers
Involve environmental factors like noise, distance, or technical issues that impede the transmission of messages. - Physiological Barriers
Relate to physical conditions such as hearing impairments or speech difficulties that affect communication. - Language Barriers
Occur when individuals speak different languages or dialects, leading to misunderstandings. - Technological Barriers
Involve issues with communication tools or platforms, such as software malfunctions or lack of access to necessary technology.
What is info-graphics?
An infographic is a visual representation of information, data, or knowledge designed to present complex information quickly and clearly. By combining elements like images, charts, and minimal text, infographics make it easier for audiences to grasp intricate concepts at a glance
What is cold reading in non-verbal communication?
In the realm of nonverbal communication, cold reading involves observing subtle signals like posture, eye contact, and gestures to infer information about a person’s emotions, background, or intentions. For instance, a cold reader might notice a person’s attire and demeanor to suggest certain personality traits, then refine their statements as they gauge the individual’s responses. This process is often facilitated by psychological phenomena like the Barnum effect, where people find personal meaning in vague or general statements.
What do you understand by professionalism?
Professionalism refers to the set of behaviors, attitudes, and standards that individuals demonstrate in a workplace to reflect competence, respect, and responsibility. It includes being dependable, ethical, and committed to high standards of work.
what do you mean by information overload.
Information overload refers to a state where a person receives too much information at once, making it difficult to process, understand, or make decisions effectively.
What is Paralanguage?in short
Paralanguagerefers to the non-verbal elements of speech, such as tone, pitch, volume, and speaking speed, that add meaning to the words being spoken. It helps convey emotions and attitudes in communication.
How is Ethical Dilemma different from an Ethical Lapse?
- Ethical Dilemma: is a situation where you must choose between two morally right options that conflict.
- Ethical Lapse: is when someone clearly chooses the wrong action, violating ethical standards.
what do you mean by proxemics?
Proxemics is the study of how people use personal space in communication.
In simple terms, it means how close or far we stand from others when we talk, and how that distance shows our comfort, relationship, or culture.
### Example:
Standing close to a friend shows comfort, but standing too close to a stranger might feel uncomfortable.
what is jargon? give example
Jargon refers to specialized words or expressions used by a particular profession or group, which may be difficult for others to understand.
Example:
* In business:
“Let’s circle back after the EOD report.”
(“Circle back” means to revisit the topic; “EOD” means end of day.)
In short: Jargon helps professionals communicate efficiently, but it can confuse outsiders.
what is cross cultural sensitivity?
Cross-cultural sensitivity means being aware of and respectful toward cultural differences in values, beliefs, communication styles, and behaviors.
In simple words,It is the ability to understand and behave appropriately with people from different cultures without offending them.
