social influence Flashcards
(45 cards)
social influence
the process by which our thoughts, feelings and behaviours are influenced by others
2 types: conformity and obedience
conformity
a change in a person’s behaviour/ opinions as a result of real or imagined pressures from a person/ group
obedience
a change in a person’s behaviour to comply with a demand issued by an authority figure
internalisation
- a deep type of conformity, where we take on the majority view because we accept it as correct
- leads to a far-reaching, permanent change in behaviour, even when group is absent
identification
- a moderate type of conformity where we act in the same way as the group because we value it and want to be a part of it
- we dont necessarily agree with everything the majority believes
–> a change in behaviour to do with what’s expected to fulfil a role
compliance
- a superficial type of conformity where we outwardly go along with the majority view, but privately disagree with it
- the change in behaviour only lasts as long as the group is present
ISI
an explanation of conformity where we agree with the majority because we believe it to be correct- we accept it because we want to be correct aswell
- leads to internalisation
ISI is a cognitive process as it is what you think
NSI
an explanation of conformity where we agree with the majority because we want to be accepted, gain social approval and be liked
going along with a group to fit in
- leads to compliance
where is ISI most likely to occur
- situations new to a person
- ambiguous situations
- crisis situations where decisions must be made quickly
- when one person is more of an expert
where is NSI most likely to occur
- situations with strangers where you feel concerned about rejection
- also when wanting to gain social approval of friends
evaluation of ISI
RESEARCH SUPPORT
INDIVIDUAL DIFFERENCEES
research support
LUCAS ET AL
- asked students to give answers to maths problems that were easy/difficult
- there is greater conformity to incorrect answers when they were difficult
- this is most true for students who rated their own ability as poor
this shows that people conform in situations where they don’t know the answer- as predicted by ISI
- we look to others and assume they know better so must be right
individual differences
PERRIN AND SPENCER
- conducted a similar study with science and engineering students
- there was very little conformity
- more sure of their ability to make accurate observations
evaluation of NSI
RESEARCH SUPPORT
INDIVIDUAL DIFFERENCES
research support
ASCH
- many participants went along with a clearly wrong answer, just because others did
- some felt self conscious giving the correct answer as they were afraid of disapproval
- when Asch repeated his study, but with participants writing down their answers, conformity fell to 12.5%
–> this anonymity reduced the social pressure to conform
individual differences
McGHEE AND TEEVAN
- people who are less concerned with being liked are less affected
- people who care more = affiliators- have a greater need for a relationship with others: affiliation
- students high in need of affiliation were more likely to conform
- this shows that a desire to be liked underlies conformity for some more than others
–> so individual difference
ISI and NSI working together
- the idea of Deutsch and Gerrard’s ‘two process’ approach is that behavior is either due to ISI/NSI
but more often, both processes are involved
e.g. conformity = reduced when there is one dissenting participant in the ASCH experiment
- the dissenter may reduce the power of NSI: provides social support
- they may reduce the power of ISI: alternative source of information
- lab studies may lack ecological validity as irl these processes occur at once
real life application of ISI/NSI
SCHULZ ET AL
- changed behaviour of hotel guests by using printed messages encouraging them to save energy
- the messages that suggested other guests were using fewer bath towels were most successful
research into conformity
ASCH -
NSI- conformity on an unambiguous task
+ evaluation
- lab experiment- independent group design
- groups of 8 judging line lengths by comparing to standard line
- real participant went last (but one)
- 18 trials- 12 critical , where confederates gave same wrong answer
- control group- participants judged in isolation
- in control: wrong 0.7% so easy to get right
- in critical- conformed 37%
- 75% conformed at least once
afterwards, participants said they conformed as to not appear different.
evaluation
- lab experiment: control, internal validity, low mundane realism
–> didn’t really matter to participants- no real-life consequences
SITUATIONAL FACTORS- due to social situation
- group size: 2 confederates- 14%, 3 confederates- 32%
- unanimity/social support: having a dissenter breaks unanimity- makes it easier to resist pressures to conform- 5.5%
- task difficulty- increases conformity as more unsure
- answers in private: decreases due to no social pressure
DISPOSITIONAL FACTORS- due to characteristics
- gender norms
- expertise
research into conformity
SHERIF-
ISI- conformity on an unambiguous task
+ evaluation
- lab experiment- repeated measures design
- used a visual illusion called the autokinetic effect
–> stationary spot of light in a dark room appears to move - participants had to estimate how far it had moved
1. individual estimate
2. groups of 3- others present
3. re-tested individually - when they were alone- participants developed own stable estimates
- when in group, estimates converged
- re-tested, estimates more like group estimates
- participants were influenced by estimates of other people
influenced by ISI as they were unsure of the answer
evaluation
- lab experiment: control of variables, cause+ effect, repeatable
- repeated measures: minimised participant variables, low mundane realism, low ecological validity
- ethics: deception/ embarassment
social roles- the behaviour society expects from you
ZIMBARDO
conformity to social roles
stanford prison experiment
+ evaluation
- male students- volunteer sample to act as prisoners/ guards
- random allocation
- falsely told guards they had been chosen
- prisoners arrested and taken to prison
- guards given uniform and mirrored glasses
- prisoners given clothes and assigned numbers- stripped of individuality
- Zimbardo himself played a role
- initially, guards tried to assert their authority and prisoners resisted by sticking together
- the prisoners became more passive and obedient as guards became stricter and harsher
- the experiment was abandoned after 5 days
prisoners became severely distressed - guards and prisoners adapted to their social roles quickly
–> our social role means we conform to a certain behaviour
evaluation
- controlled observation- high control of variables
- artificial environment- results cannot be generalised
- ethics- right to withdraw, protection from harm, deception
- zimbardo became too involved
- participants were paid –> incentive of financial gain increase conformity?
obedience
MILGRAM
obedience to authority
+ evaluation
- conducted many lab experiments to test factors affecting obedience
test whether people would obey orders to shock someone - took place at Yale university with 40 male volunteers
–> told they were being tested on ‘learning and memory.’ - experimenter wore grey lab coat
- confederate and participant drew (rigged) lots to determine ‘teacher’ and ‘learner’- ppt teacher
- ppt witnessed confederate strapped to chair and connected to shock generator in next room
- switches from 15V ‘slight shock’ to 450 V ‘XXX’
- participant taught learner word pairs over intercom
- when answered incorrectly, shock level increased
- after 300V, learner banged on wall then gave no further response
- if ppt hesitated: 4 prompts
1. please continue
2. the experiment requires that you continue
3. it is absolutely essential that you continue
4. you have no other choice you must go on - 65% administered 450V
- 100% at least 300V
- most will obey orders, even if it goes against their conscience
evaluation
- controlled variables- only manipulated 1 at a time
- high internal validity , cause+effect
- low ecological validity
- possible demand characteristics
many worked out procedure was faked, unrealistic when experimenter ‘called away’ and replaced by ‘member of public’ obedience –> 20%
- ethics: deception of true nature of study, right to withdraw, protection from harm
- However, extensively debriefed, 84% pleased to have taken part
- good external validity
SUPPORTING RESEARCH
HOFLING ET AL
- obedience of nurses to unjustified demands was high, 21/22
BICKMAN
- 3 confederates dressed as a milkman, office worker, and security guard- asked passers by to perform tasks
- tested the effect of uniform as a situational factor on obedience
–> more likely to obey guard
authoritarian personality
ADORNO ET AL
+ evaluation
- causes of the obedient personalty
- over 2000 white middle class American men and their unconscious attitudes towards racial groups
- developed F scale- questionnaire
e.g. ‘obedience and respect for authority are the most important virtues children should learn.’ - people with authoritarian leadings identified with ‘strong’ people and were contemptuous of the weak
- very conscious of their own and other’s status and presence
- fixed and distinctive stereotypes about groups
evaluation
- limited explanation
any explanation of obedience in terms of individual personality will find it hard to explain the majority of a pop.
- political bias
both left and right wing ideology emphasise the importance of complete obedience to political authority
- methodological problems
each question = worded in same ‘direction,’ so people who score highly may just be acquiescers
- only can see a correlation between two measured variables
resistance to social influence
ALLEN AND LEVINE
GAMSON ET AL
HOLLAND
TWENGE ET AL
*ALLEN AND LEVINE
- used same experiment as Asch
apart from there being a confederate wearing thick glasses + dissenting
- even though they had no ability to judge line lengths, the presence of a dissenting participant allowed the true participant to use their free will
–> presence of dissenter decreases pressure to conform
*GAMSON ET AL
- volunteer sample of participants to attend group discussion
- in groups of 9 + told they were conducting research for an oil company taking legal action against a manager of a petrol station
- a group discussion filmed about their views
- halfway through, cameraman ordered the participants to argue in favour of the firing so their opinions didn’t matter
32/33 groups rebelled
- in 25 groups, the majority of members refused to sign consent form
- 9 groups threatened for legal action
- people rise up against an unjust authority when they have social support
*HOLLAND
link between LOC + resistance to obedience
- holland repeated milgram’s baseline study + measured whether participants had internal/ external loc
- 37% internals did not continue to highest shock level
- 23% externals did not continue
—–> internals showed greater resistance to authority
*TWENGE ET AL- contradictory research
- analysed data from American obedience studies over 40-yr period
- over this time span, people have become more resistant to obedience but more external
–> could be due to changing society
factors affecting conformity
- related to Asch
SITUATIONAL FACTORS- due to social situation
- group size: 2 confederates- 14%, 3 confederates- 32%
- unanimity/social support: having a dissenter breaks unanimity- makes it easier to resist pressures to conform- 5.5%
- task difficulty- increases conformity as more unsure
- answers in private: decreases due to no social pressure
- status of majority group: if regarded as having more knowledge, more influential
DISPOSITIONAL FACTORS- due to characteristics
- gender norms- women = more concerned w/ group harmony, whilst asserting dominance + independence = male trait
- expertise- when Asch debriefed, common factor of confidence in non-conforming
—> if someone felt comfortable in their judgement, they could more easily resist group pressure + PERRIN + SPENCER
research into minority influence
MOSCOVICI ET AL
- the green/blue slides
- evaluation
- group of 6 people asked to view set of 36 blue-coloured slides, that varied in intensity
–> state whether slides were blue/green - 2 confederates - consistently said slides were green on 2/3 trials
- the ppts gave the same wrong answer on 8% of the trials
- 32% conformed at least once
* - a 2nd group exposed to inconsistent minority
—> agreement fell to 1%
*
3rd control group - no confederates
—> wrong answer only 0.25%
conclusion
minorities can influence majorities
–> much more influential when minority = consistent
evaluation
- artificial tasks- low mundane realism
- low external validity
- high control of variables - cause + effect, repeatable
situational factors that affect obedience
- based on Milgram’s study
- social support
- proximity
- legitimacy of authority
*presence of allies- social support
–> when there were 3 teachers (1 ppt and 2 confederates) the real ppt was less likely to obey if the other 2 refused
- having allies makes it easier to resist orders
*proximity of victim
- in standard condition, 65% gave max shock
40% when in same room, 30% when had to put learners hand on shock plate
- proximity made learner’s suffering harder to ignore
*proximity of authority
- when the authority figure gave prompts by phone from another room, obedience dropped to 23%
–> orders = easier to resist when authority figure isn’t close
*location of experiment
- when ppt told study was being run by a private company, and was moved to a set of run-down offices in a nearby town, obedience fell to 48%
—> when his association with the prestigious Yale university was removed, the authority of the experimenter seemed less legitimate, so the ppt was more likely to question it
*uniform
- in the baseline study, the experimenter wore a grey lab coat as a symbol of his authority (a uniform)
- Milgram carried out a variation where the experimenter was called away because of an inconvenient telephone call at the start of the procedure
- an ‘ordinary member of the public’ played by a confederate in everyday clothes, took over
- obedience rates fell to 20%, the LOWEST of the conditions
social identity theory as an explanation for obedience
- the key to obedience lies in group identification
- In Milgram’s study, the participants identified with the experimenter- the science of the experiment
- when obedience levels fell, this was because participants identified less with the science and more with the victim/ other group
HASLAM AND REICHER
- analysed the behaviour of participants in Milgram’s study
- looked at how a person behaved every time one of the 4 prods was used
- 1st 3 dont demand obedience, they appeal for help with the science
- 4th prod demands obedience
——-> every time 4th prod used, ppt quit