Social influence Flashcards

(46 cards)

1
Q

What are the three ways that people conform to the majority according to Kelman ?

A

Internalisation
identification
compliance

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2
Q

What is internalisation ?

A

It occurs when a person genuinely accepts the groups norms and results in a private and public change of behaviour and opinions and the change is more likely to permanent.

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3
Q

What is identification ?

A

It occurs when we conform to the opinions/behaviours of the group because there is something about the group we value; we identify with the group so we want to be apart of it. This may mean that we publicly change our opinions/behaviours to achieve this goal even if we don’t privately agree.

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4
Q

What is compliance ?

A

compliance involves ‘simply going along with the others’ in public but privately not changing behaviours/opinions. Compliance only results in a superficial change.

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5
Q

What is Gerald’s two process theory regarding conformity ?

A

It argues that there are two main reasons people conform ; ISI and NSI.

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6
Q

What is informational social influence ?

A

It’s all to do with who has the best information - you or the rest of the group. ISI its a cognitive process because it is to do with what you think. ISI is most likely to happen when something is new to you and also happens when one person or group is regarding as an ‘expert’.

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7
Q

What is normative social influence ?

A

NSI is all to do with norms and what is normal or typical for the group. NSI is an emotional process as it involves norms as people don’t want to appear foolish etc. NSI normally occurs in situations with strangers and where you feel concerned about rejection.

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8
Q

Is there supporting evidence for NSI ?

A

Asch had 50 male students in USA. They were told that they were taking an eye test. They did a line judgement task with a naive ppt in a room of 7 confederates who had agreed on their responses beforehand. Each ppt said out loud what line was most similar. 12/18
trials were critical. It was found that participants conformed to
incorrect answers on 32% of the critical trials; 74% conformed at
least once and 26% never conformed. Less than 1% answered
incorrectly in a control group where participants completed the task
alone. When ppts were interviewed most of the ppt admitted they didn’t believe their answers and had conformed due to fear of being ridiculed. When PPs had to write
answers down instead of saying them, conformity rates fell to
12%.

Schultz et al. (2008) – gathered data from 132 hotels and 794
hotel rooms where guests stayed for a week. They found that
guests reduced their own towel use by 25% when told that 75% of
guests reuse their towels every day.

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9
Q

Practical application for NSI ?

A

None

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10
Q

Issues with NSI ?

A

Gender and Culture bias.

Gender bias – research such as Asch (1951) is subject to beta bias
as he only used male participants in his study and generalised the
findings to everybody, assuming that women would conform in the
same way as men. Eagly & Carli (1981) carried out a meta-
analysis and found that women are more likely to conform in
group pressure situations, suggesting that we cannot necessarily
apply these findings to women.
Culture bias – studies such as Asch (1951) only involved males
from the USA, yet he generalised the findings to everybody. The USA
is an individualist culture, which values personal freedom and
independence. Smith & Bond (1998) conducted a meta-analysis
of studies from a range of different countries and found that the
average conformity rate in collectivist countries was 37%, as
opposed to 25% in individualist countries. In collectivist cultures,
members are taught to value the collective goals of the group
whereas in individualist cultures, personal achievement and
independence is valued.

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11
Q

Approach for NSI ?

A

The social approach – assumes that behaviour is influenced by the
actual, imagined or implied presence of others; we need to
understand the social context in which behaviour occurs in order
to explain it.

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12
Q

Contradictory evidence for NSI ?

A

McGhee & Teevan (1967) – found that students who are
nAffiliators (possess a greater need for affiliation with others) are
more likely to conform.
Williams & Sogon (1984) – found higher conformity rates in
groups of friends rather than strangers.

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13
Q

Evaluation of methods for NSI ?

A

Strength – in studies such as Asch (1951), participants followed a
standardised procedure (the line judgement task) and the
conditions were kept the same in each trial in order to prevent any
extraneous variables from influencing the findings. This indicates that research into NSI is reliable as it can be replicated and
increases the internal validity of the explanation.
Weakness – research such as Asch (1951) is low in mundane
realism, as the line judgement task is not something participants
would carry out in everyday life. This means that findings from
research into NSI cannot necessarily be applied to situations
outside of the laboratory, decreasing the ecological validity of
the explanation.

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14
Q

Debates for NSI ?

A

Nomothetic – research into NSI has been used to establish general
laws of behaviour. It assumes that everyone experiences NSI
similarly and predicts that everyone would react similarly in
certain situations.

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15
Q

Supporting evidence for ISI ?

A

Asch (1951) – although most participants had only conformed in fear
of being ridiculed or regarded as peculiar, a few did believe that the
group’s answers were correct (despite the correct answer being
obvious).

Jenness (1932) – 101 psychology students were asked to estimate
the number of beans in a glass bottle filled with 811 white beans
individually, then divided into groups of 3 and asked to estimate
together. They were then asked to individually estimate again. It was
found that nearly all participants changed their original answer –
males changed by an average of 256 and females changed by an
average of 382.

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16
Q

Practical application for ISI ?

A

None

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17
Q

Issues with ISI ?

A

Ethical implications – research such as Wittenbrink & Henley
(1996) can have implications for the target population as influencing
individuals to hold certain beliefs about specific groups within society
can perpetuate discrimination and prejudice, contributing towards
marginalisation of those groups.

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18
Q

ISI approach ?

A

The social approach – assumes that behaviour is influenced by the
actual, imagined or implied presence of others; we need to
understand the social context in which behaviour occurs in order to
explain it.

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19
Q

Contradictory evidence ISI ?

A

Asch (1955) – found that students were 28% conformist, compared
to non-students who were 37% conformist on average.
Perrin & Spencer (1980) – repeated Asch (1951) with engineering
students in the UK and found that only 1 conformed in a total of 396
trials.

20
Q

Evaluation of Methods ISI ?

A

Strength – research into ISI often followed standardised procedures;
for example, the same conditions were replicated for each trial and
the same number of participants was used each time. This was done
in order to prevent any extraneous variables from influencing the findings, increasing the internal validity of the explanation.
Weakness – research into ISI is low in mundane realism, as the
tasks that participants often had to carry out were unlike everyday
life; for example, participants would not necessarily estimate the
number of beans in a glass bottle or estimate how far a light
moved on a wall. This indicates that findings from these studies
cannot necessarily be applied to situations outside of the
laboratory, decreasing the ecological validity of the explanation.

21
Q

Debates ISI ?

A

Nomothetic – research into ISI has been used to establish general
laws of behaviour. It assumes that everyone experiences NSI
similarly and predicts that everyone would react similarly in certain
situations.

22
Q

Procedure for Asch’s Research ?

A

Asch tested conformity by showing ppts two large white cards at the time. One card showed the standard line and on the other one there was three lines one line was the same length. Ppts were 123 American male undergraduates; each naive ppt was tested individually with a group of between 6 to 8 confederates and the naive ppt were unaware the others were confederates. On the first few trials all the confederates gave the right answers but then they all started making errors. All the confederates were instructed to give the same incorrect answer. Altogether each ppt took part in 18 trials and on 12 ‘critical’ trials the confederates gave the incorrect answer.

23
Q

Findings of Asch’s research

A

The naive ppt gave a wrong answer 36.8% of the time. Overall 25% of the ppts didn’t conform on any trials which means that 75% conformed at least once.

24
Q

What were the three variations imposed on Asch’s experiments ?

A

Group size
unanimity
task difficulty

25
What study displayed the conformity to social roles ?
Zimbardo - The standford prison experiment.
26
Procedure for Zimbardo ?
Zimbardo made a mock prison in basement of the psychology department at Stanford university. They had advertised for students willing to volunteer and selected those who were deemed 'emotionally stable' after extensive psychological testing. The students were assigned randomly to the roles of either guard or prisoner. If the ppt was a 'prisoner' they were arrested in their homes and brought in to the 'prison'. There were 16 rules the prisoner had to follow.
27
Findings for Zimbardo's study ?
Within a very short time, both guards and prisoners were settling into their new roles, with the guards adopting theirs quickly and easily. The guards exhibited increasingly authoritarian and abusive behaviors, while the prisoners displayed signs of psychological distress, passivity, and even emotional breakdowns. The experiment, initially planned for two weeks, was halted after only six days due to the unexpectedly rapid and intense negative psychological effects on the participants.
28
Conclusion for Zimbardo study ?
According to Zimbardo and his colleagues, the Stanford Prison Experiment revealed how people will readily conform to the social roles they are expected to play, especially if the roles are as strongly stereotyped as those of the prison guards.
29
What did Lucas et al 2006 do ?
They asked students to give answers to mathematical problems that were easy or more difficult. There was greater conformity to incorrect answers when they were difficult rather than when they were easier ones. This was most true for students who rated their mathematical ability as poor. The study shows that people conform in situations where they feel they don't know the answer, which is exactly the outcome predicted by the ISI explanation. We look to other people and assume they know better than us and must be right.
30
What did McGhee and Teevan 1967 find in relation to individual differences in NSI ?
They found that students high in need of affiliation were more likely to conform. This shows that the desire to be liked underlies conformity for some people more than others. Therefore, there are individual differences in the way people respond.
31
What research supports ISI (Informational social influence) ?
Lucas et al (2006)
32
How does NSI relate to individual differences ?
Some research shows that NSI does not affect everyone's behaviour in the same way. for example, people who are less concerned with being liked are less affected by NSI than those who care more about being liked.
33
Procedure for Milgram's obedience study ?
Milgram recruited 40 male ppt via newspaper adverts and flyers in the post. the pots recruited were between 20 and 50 years old. they were offered 4.50 to take part in the study. A confederate 'Mr Wallace' was always the 'Learner' and the ppt was always the 'teacher'. At 75 volts, the learner emitted the first audible grunts of pain. By 120 volts, the learner’s vocal protests became louder and more insistent. At 150 volts, the learner began to complain specifically about a heart condition. Around 300 volts, the learner pounded on the wall, indicating significant distress but ceasing verbal responses. After approximately 330 volts, the learner became silent, creating the impression that they were either unconscious or unresponsive.
34
Findings for Milgram's obedience study ?
65% (two-thirds) of participants (i.e., teachers) continued to the highest level of 450 volts. 100% of the participants continued at least to 300 volts. A total of 14 “defiant” participants stopped before reaching the highest levels (5 at 300v, 4 at 315v, 2 at 330v, and 1 each at 345v, 360v, and 375v).
35
Define agentic state ?
A mental state where we feel no personal responsibility for our behaviour because we believe ourselves to be acting for an authourity figure i.e., as in their agent. This frees us from the demands of our conscious and allows us to obey even a destructive authority figure.
36
Define legitimacy of authourity ?
An explanation for obedience which suggests that we are more likely to obey people who we perceive to have authority over us. This authority is justified (legitimate) by the individual's position of power within a social hierarchy .
37
What is autonomous state ?
The opposite of being in the agentic state is being in the autonomous state. 'Autonomy' means to be free or independent. So a person in an autonomous state is free to behave according to their own principles and therefore feels a sense of responsibility for their own actions.
38
What are binding factors ?
Binding factors are what makes people stay in the agentic state as they feel unable to do anything else.
39
What is destructive authority ?
It's when a legitimate authority becomes destructive.
40
What was the procedure for Adorno ?
investigated the causes of the obedient personality in a study of more than 2000 middle class, white Americans and their unconscious attitudes towards racial groups. They developed several scales to investigate this, including the potential for facism scale (f - scale) which is still used to measure the authoritarian personality.
41
What were Adorno's findings ?
The authoritarian personality had a cognitive style where there was no 'fuzziness' between categories of people, with fixed and distinctive stereotypes and about other groups. There was a strong positive correlation between authoritarianism and prejudice.
42
What is Loss of control ?
It refers to the sense that we each have about what directs events in our lives. Internals believe they are most likely they are responsible for what happens to them (internal locus of control). Externals believe it is mainly the matter of luck or outside forces (external locus of control).
43
Define minority influence ?
A form of social influence in which a minority of people persuade others to adopt their beliefs, attitudes or behaviours. Leads to internalisation or conversation, in which private attitudes are changed as well as public behaviours.
44
What did nementh do ?
Nemeth (1986) investigated the idea of flexibility in which participants, in groups of four, had to agree on the amount of compensation they would give to a victim of a ski-lift accident. One of the participants in each group was a confederate and there were two conditions: 1) when the minority argued for a low rate of compensation and refused to change his position (inflexible); 2) when the minority argued for a low rate of compensation but compromised by offering a slightly higher rate of compensation (flexible). Nemeth found that in the inflexible condition, the minority had little or no effect on the majority, however in the flexible condition, the majority was much more likely to compromise and change their view.
45
What did moscovici do ?
They were then placed in a group consisting of four participants and two confederates. They were shown 36 slides which were clearly different shades of blue, and asked to state the color of each slide out loud. In the first part of the experiment, the two confederates answered green for each of the 36 slides. They were totally consistent in their responses. In the second part of the experiment, they answered green 24 times and blue 12 times. In this case, they were inconsistent in their answers. Would the responses of the two confederates influence those of the four participants? In other words, would there be a minority influence? moscovici minority (1969) influence Results: In condition one, it was found that the consistent minority had an effect on the majority (8.42%) compared to an inconsistent minority (only 1.25% said green). A third (32%) of all participants judged the slide to be green at least once.
46
What does minority influence do in regard to social change ?
1. drawing attention 2. consistency 3. deeper processing 4. the augmentation principle 5. the snowball effect 6. social cryptomnesia