Social Psychology Flashcards

(120 cards)

1
Q

What is Social Perception?

A

The ways that people try to make sense of themselves and others

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Self Perception Theory (Bem)

Self-Knowledge

A

When internal cues are weak or difficult to interpret, people make inferences about their own feelings based on the environment

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Describe the Epinephrine Studies (Schachter & Singer, 1962)

Self-Perception Theory

A

Subjects were injected with epinephrine and put into 1 of 3 groups:
1. Informed: knew of the drugs effects
2. Misinformed: given wrong info about drugs effects
3. Ignorant: given no info
They then waited in a room with an actor who behaved either euphoric or angrily

Groups 2 and 3 acted in accordance with the actor

Group 1 was unaffected

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Overjustification Hypothesis

Self Perception Theory

A

Predicts that giving an external reward for people completing an intrinsically rewarding activity reduces the intrinsic interest in that activity

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Describe the Preschool Marker Study

Self Perception Theory

A

Preschoolers put into 1 of 3 groups:
1. Expected reward for drawing
2. Unexpected reward for drawing
3. No expectation and no reward for drawing

Those who were in the expected reward group showed less interest in drawing when the reward was removed compared to the other groups, even though they had shown intrinsic interest in the activity before hand

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Social Comparison Theory (Festinger, 1954)

A

People learn about themselves by comparing themselves to others, especially in the absense of other information

Usually compare to others who seem similar to us

Sometimes may compare to people less fortunate, to make ourselves feel better

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Self Verification Theory (Swann, Pelham, Krull, 1989)

A

Tendency for people to seek confirmation of their self-concept regardless if it is negative or positive

Prefer to interact with people who confirm, pay attention to, recall and believe info that is consistent with our own self-concept

Problematic for things like depression

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Self-Promotion

Impression Management

A

Convey positive info to others through actions or statements

E.g. hanging our rewards

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Self-Monitoring

Impression Management

A

Monitor and adjust one’s behaviour to fit the situation

Basically masking

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Self-Handicapping

Impression Management

A

Purposefully sabotaging one’s performance to ‘save face’

It keeps us in control of the narrative for failure (e.g. I didn’t study, as opposed to ‘I’m stupid’)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Confirmation Bias

Social Judgments: Cognitive Errors and Bias

A

tendency to seek and remember information that verifies our preexisting beliefs

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Describe the Pseudopatient Study

Confirmation Bias

Social Judgments: Cognitive Errors and Bias

A

8 actors admitted themselves to hospital for ‘hearing voices’
Once admitted, they started acting ‘normally’
The staff didn’t see it, and attributed normal behaviour to ‘pathology’

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Self-Fulfilling Prophecy

Confirmation Bias

Social Judgments: Cognitive Errors and Bias

A

A person’s expectations about the behaviour of others can lead to fulfillment of those expectations

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Barnum Effect

Confirmation Bias

Social Judgments: Cognitive Errors and Bias

A

Tendency to accept vague descriptions of ourselves, such as in horoscopes, because they confirm what we already believe

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

False Consensus Bias

Social Judgments: Cognitive Errors and Bias

A

Tendency to overestimate how much people are similar to us in terms of beliefs and behaviours

Sandwich Board Study:
asked students if they would walk around campus with a advertisement for a cafe
then, asked them to predict how many people would make the same choice as them
people predicted that others answered as they had

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Illusory Correlation

Social Judgments: Illusory Correlation

A

Tendency to overestimate the relationship between unrelated events that happen to occur at the same time

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

Gambler’s Fallacy

Social Judgments: Illusory Correlation

A

False belief that the likelihood of a random event is affected by previous independent events

Really, the probabilities don’t change at all

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

What is a Heuristic?

A

A mental short cut that people use to quickly form judgments or make decisions

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

Representativeness Heuristic

A

Judging the likelihood of an event based on its resemblance to the typical case rather than on base rate information

E.g. assuming someones job based on a basic description of their personality

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

Availability Heuristic

A

Judging the likelihood of an event based on how easy it is to recall information about the event

Letter R Study
Asked participants if there are more words that start with R or more words that have R as the third letter

Easier to recall words that start with R, so this was the most common (but incorrect) answer

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

Simulation Heuristic

A

Judging the likelihood of an event based on how easy it is to mentally imagine the event

Olympic Study
* Olympians who won silver were less happy with their win than those who won bronze
* Because silver is closer to gold and thus easier to imagine what they could’ve done better to get gold

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

Anchoring & Adjustment Heuristic

A

Tendency to identify an anchor point from which you base your decision when estimating a frequency or other quantity

Vodka Study:
what temperate does vodka freeze?
People used the freezing point of water as an anchor

Can be effect if the anchor is accurate

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

Attribution Dimensions

Causal Attributions

A

Three Dimensions
1.Locus: internal/external
2.Stability: stable/unstable
3.Scope: global/specific

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

Fundamental Attribution Error

Attribution Biases

A

The tendency to underestimate situational/external factors and overestimate dispositional/internal factors when understanding others behaviours

Castro Paper Study:
* People read papers that either favored or disliked Castro, and were also told that either the professor gave the student a position or the student chose it themselves
* People still attributed whatever was written to the persons true beliefs, even knowing it may have been assigned to them

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Actor-Observer Effect | Attribution Biases
The discrepancy in which people don't use the fundamental attribution bias on themselves They overemphasize environmental factors for themselves **Inmate VS Counsellor Study** * Both inmate and their counsellor were asked to explain why the inmate committed the crime * Inmates attributed it to situational * Counsellor attributed it to dispositional
26
Self-Serving Bias | Attribution Biases
Tendency for people to attribute their failures to situational factors, but their successes to dispositional factors Not always the case for depressed people or those with low self-esteem
27
What is Impression Formation?
The process of integrating information about a person to form an overall impression
28
Central Traits (Asch, 1946) | Impression Formation
Some traits have more impact on impression formation **Study** Warm vs Cold as descriptors-only those changes in a passage impacted how readers viewed teh person Competence may also be a cental trait
29
Primacy Effect | Impression Formation
Information presented first has the most impact on the impressions we form of others **Study by Asch** List of descriptors: begin positive, end more negative Group 1 read it positive to negative Group 2 read it negative to positive Group 1 had more favorable impression of the person than Group 2
30
Trait Negativity Bias | Impression Formation
When evaluating others, negative information is weighed more heavily than positive information
31
What is Affiliation?
The desire to associate with others It is a fundamental drive, according to evolutionary psychologists
32
Anxiety and Affiliation | Shock study by Schachter (1959) Kulik and Mahler Heart Study
**Schachter Study** Participants were told they would receive a high shock (high anxiety) or a mild shock (low anxiety) They were then asked if they preferred to wait alone, or with another person Those in high anxiety group were more likely to want to wait with another person High anxiety group also preferred to wait with another participant, as opposed to someone not participating in the study **Kulik & Mahler Heart Study** Ppl about to get heart surgery preferred to be roomed with another person getting heart surgery, and preferably someone post-operative
33
Relationship between Personality and Affiliation
Extroverts more likely to seek affiliation This may be due to different cortical levels * Extroverts need social interaction to increase arousal to optimal level * Introverts avoid social interation to keep arousal at optimal level
34
Relationship between Gender and Preferred Social Group Size
**Dyads or Groups**: females prefer dyads, males prefer groups May be because females tend to prefer intimacy more, where as men prefer power? Gross
35
Physical Proximity | Impacts on Attraction
**Newcomb College Dorm Study** * People in rooms close to one another were more likely to be friends * *Mere exposure effect*: can go either way depending on positive or negative initial reactions
36
Similarity | Impacts on Attraction
We tend to prefer people who are similar based on demographics, attitudes, and other 'important characteristics'
37
Competence | Impacts on Attraction
Competence is sexy, apparently It is more sexy if the person has the occassional blunder, to make them seem human
38
Reciprocity | Impacts on Attraction
We like people who like us, usually We like people who are 'moderatively selective' in their liking for others **Gain-Loss Theory:** evaluations of people that change over time have a stronger impact on likeability *This is why enemies-to-lovers works so well, I guess*
39
Physical Attractiveness | Impacts on Attraction
Tend to react more favorably to people who are physically attractive Based on the stereotype of **what is beautiful is good** But Ted Fucking Bundy, people
40
What impacts attraction to a romantic/sexual partner? | Think of the most base evolutionary psych bullshit
Men like hotness Women like resources Blagh
41
Social Exchange Theory (Thibaut & Kelley, 1959) | Maintenance of Romantic Relationships
Predicts that a relationship will continue as long as both partners believe the benefits of it exceed the costs **Study** couples who experience large increase in rewards throughout relationship are more likely to stay together than those who experience a small increase or a decrease in rewards
42
Equity Theory | Maintenance of Romantic Relationships
Based on fairness in relationships, as determined by contributions of each party People more satisfied with a close relationship and more likely to maintain it when they believe that the input-outcome ratio is similar to that of their partner
43
Emotion-in-Relationships Model (Berscheid)
A person experiences strong emotions in a relationship when their partner's actions violate the person's expectations and affect progress towards achieving an important goal Positive things are more impactful at the beginning of a relationship, because they are still surprising
44
What impacts Divorce?
Positive to negative interactions **Four Horsemen of the Apocalypse** 1. criticism 2. defensiveness 3. contempt 4. stonewalling Contempt is the most predictive of divorce
45
What makes Prosocial Behaviour more likely?
1. **Social Norms:** reciprocity norm, for example 2. **Social Learning Theory:** learned by observing others 3. **Evolutionary Theory:** natural selection, prosociality leads to survival of species
46
What leads to Bystander Apathy?
1. **Diffusion of Responsibility** 2. **Social Comparison:** look to others for cues on how to react 3. **Evaluation Apprehension:** may fear embarrassment if action of taking help ends up being unwarranted
47
What factors increase chance of bystanders helping?
1. Less bystanders 2. Victim is obviously in distress 3. Bystander believes they have the competence to help 4. Another person has already intervened 5. The situation occurs rurally, rather than urban (thought to be bc urban settings are more overstimulating, ppl become desensitized)
48
What factors impact Cooperation? | Murder Investigation Study
* Pairs of players are suspects in a murder investigation * They can either confess or remain silent (cooperate) during the interrogation * *The best outcome will be had by both partners remaining silent* **But will they?** * They are more likely to if they can communicate prior to the interrogation * If cooperation is emphasized at outset of game, it is more likely * If played repeatedly
49
What is Person Perception? | How do we recognize others as people?
How individuals process information about others **How do we recognize others?** 1. **Identifiability:** extent to which one person can be differentiated from another 2. **Personality:** individual characteristics (way of thinking, feeling, behaving) 3. Moral character important
50
Frustration-Aggression Hypothesis 3 Theories
**Dollard:** * Frustration results from a goal being blocked, aggression is inevitable **Miller:** * Frustration elicits multiple responses, one of which is aggression **Berkowitz:** * Frustration primes us to act aggressively, but we only do in the presence of an aggressive cue * E.g: participants delivered higher shocks to a subject w/ a fire arm as opposed to one with a badminton racket
51
Social Learning Theory of Aggression
**Bobo Doll Study** Group 1: reward film Group 2: punishment film Group 3: no consequence (+ or -) film All but group 2 exhibited aggressive behaviour When afterwards offered a reward for acting aggressively, all children did it **Anderson & Bushman** Repeated exposure to aggressive media creates a *hostile expectation bias* (expect others to act aggressively) which then makes us act more aggressively
52
Deindividuation | Factors that Affect Aggression
When you can act anonymously, you are more likely to act aggressively Loss of self awareness = decreased ability to monitor and regulate behaviour, reduced ability to think rationally, begin to act deviantly
53
Social Roles | Factors that Affect Aggression
Milgram's prison study Roles of power turn people into dicks
54
Gender | Factors that Affect Aggression
**Males:** More prone to physical aggression Slightly more prone to verbal aggression **Females:** More indirect and relational forms of aggression (Regina George Syndrome)
55
Catharsis | Factors that Affect Aggression
Performing or witnessing an aggressive act can reduce a person's inclinations towards aggression Not supported by research
56
Temperature | Factors that Affect Aggression
Higher temperatures lead to increases in all sorts of crime But! once it gets TOO hot (85F), crime's reduce. People just be melting too much to even kill.
57
What is Prejudice?
Negative attitudes and feelings toward people based on their membership to a particular group
58
What is Discrimination?
Negative actions toward people due to their membership in a particular group
59
The Authoritarian Personality | Factors that Influence Prejudice & Discrimination
**Post-WWII Adorno et al Studies** Looked at Nazi's ***Authoritarian Personality***: high conventionality, rigid thinking, submissive to authority, intolerance of difference This personality also linked to fascist thinking
60
Social Identity Theory (tajfel, 1982) | Factors that Infuence Prejudice & Discrimination
People always seek to maintain and enhance their self-esteem, which is impacted by personal and social identities People can enhance social self-esteem by viewing the in-group as more favorable than the out-group
61
Realistic Group Conflict Theory (Levine & Campbell, 1972) | Factors that Influence Prejudice & Discrimination
Prejudice is the result of competition between groups for scarce resources **Robbers Cave Study:** * Pre-teen boys at summer camp divided into groups and separated * When groups competed against one another, they became competitive and hostile * Only way to fix is to give goals that require cooperation
62
Aversive Racism
A dangerous combo of egalitarianism and unacknowledged negative feelings towards groups Deny being racist yet avoid members of certain groups
63
Symbolic Racism
Combines negative racial views with the belief that members of groups violate traditional conservative values Reject overt discrimination, but don't support policies that help exploited groups
64
Ambivalent Racism
Not overtly prejudiced and they recognize racism But, they think different in outcomes between races is due to good ol' hard work and taking advantge of opportunities
65
Ambivalent Sexism
Combines hostile and benevolent sexism Thought to be the most common in men
66
Intergroup Contact | Reducing Prejudice
Having contact between members of hostile groups can reduce prejudice, if the meeting occurs in these conditions: 1. Interactions between individuals 2. Members have equal status 3. Opportunities to work together and achieve mutual goals 4. Cooperation and equality are supports by norms and authority figures
67
Superordinate Goals | Jig Saw Classroom ## Footnote Reducing Prejudice
* A **cooperative learning strategy** that divided students into inclusive groups (e.g. white and black students) * Curriculum topics were divided amongst the group, and each student had to learn one and teach it to the others **Findings:** * Students in jig saw classrooms were less prejudiced * Had higher self esteem * Academic achievement of minority students rose
68
69
Ethnocentric Monoculturalism
A state of privilege in which you believe that you are superior, and that you hold power to impose standards upon others believe your experience is the same as everyone elses
70
Privilege | the ADDRESING framework
**A** age **D** dev. disability **D** disability **R** religion **E** ethnicity **S** socioeconomic status **I** indigeneity **N** national origin **G** gender
71
Conformity
Change in attitude, belief, behaviour that is caused by social pressure
72
Compliance
Change in behaviour that occurs at the request of another person or group of people
73
Autokinetic Effect: Sherif | Conformity to Group Norms
Optical illusion of a moving point of light, estimate length of movement **When alone:** Estimates given varies **When in a group** Estimates began to converge towards similarity, often w/i three turns
74
Normative Social Influence: Asch's Line Study | Group conformity
Estimate length of line in a group **When actors gave true answer:** Participants answer aligned with theirs **When actors gave obviously false answer** 37% of participants still gave same answer as the actors *Driven by need to belong to a group*
75
Informational Influence | Group Conformity
When you use other people as a source of info when a task is ambiguous or difficult
76
Factors that Affect Conformity to a Majority | G U A C P
1. **Group Size**: increases conformity up until 3-4 people 2. **Unaimity**: even one other dissenter will help people not conform 3. **Ambiguity**: ambiguous info = more conformity 4. **Cohesiveness**: higher cohesion = higher conformity 5. **Personality Characteristics:** low self esteem, low intelligence, high need for approval, and authoritarianism are all associated with greater likelihood of conforming
77
Minority Influence | Group Conformity
Dissenters/minority must rely on behavioural style to have influence 1. **Consistent** presentation of message 2. Appear **flexible** and open Dissenters are more likely to influence peoples views
78
Idiosyncrasy Credits | Minority Influence on Groups
A history of conforming to group norms and contributing something special, or being a group leader, make dissenters more persuasive
79
Foot-in-the-Door Technique | Gaining Compliance
Start with a small request and get agreement to it, and then move on to larger requests
80
Door-in-the-Face Technique | Gaining Compliance
Start with a large request that is likely to be refused, and follow it up with a more reasonable request **Cialdini College Volunteer Study** 1st ask: two year volunteer commitment at prison-most said NO 2nd ask: 2 hour trip to the zoo with inmates-50% said YES compared to 17% when asked this request alone
81
Milgram's Obedience to Authority Studies
65% delivered near fatal shock in lab 48% delivered near fatal shock when study moved to creepy building **Factors that broke obedience:** * Having another person refuse * Being close to the person being shocked * Receiving telephone instructions as opposed to in person
82
Bases of Social Power (French & Raven) | LECRR
**Reward Power:** ability to provide DESIRED outcomes **Coercive Power:** ability to provide UNWANTED outcomes **Legitimate Power:** role as a legit authority **Referent Power:** desire of others to identify with and respect the person **Expert Power:** knowledge/expertise **Informational Power:** access to info that is needed by others Expert and referential power has good outcomes for supervisors
83
Reactions to Social Influence (Kelman) | 3 types
**Compliance:** Change overt behaviour, but not attitudes. Often for reward/avoid punishment **Identification:** Change behaviour because attracted to source of influence. Temporary change in attitude (until relationship w/ source of influence ends) **Internalization:** change behaviour and attitude because it's consistent with their beliefs and values
84
Psychological Reactance | Conformity & Compliance
If people perceive that their freedom of choice is being threatened, they may reject attempts at conformity and compliance
85
What is an Attitude?
Relatively stable and enduring predisposition to act, think, or feel in a certain way towards an idea, person, object or situation
86
LaPiere's Chinese Road Trip Study | Attitude
10,000 mile USA road trip with a Chinese couple They were refused service only once In writing, 90% of those same places afterwards said they wouldn't accept Chinese customers * Demonstrates inconsistency between attitude and behaviour
87
What impacts relationship between Attitude and Behaviour?
1. If measures of attitude and behaviour are more specific, they are more accurate 2. Attitudes based on strong beliefs that are backed by personal experience 3. Attitude is readily available to awareness
88
Theory of Planned Behaviour (Ajzen, Fishbein) | Attitude
Behaviour is preceded by a behavioural intention, which is affected by 3 things: 1. **Person's attitude** towards the behaviour-will it have + or - consequences? 2. **Person's subjective norms** related to behaviour (do others approve or disapprove of it? 3. **Person's perceived behavioural control** (do you have or not have the ability to do the behaviour?) *To predict behaviour, all of these need to be considered rather than just the persons attitude
89
Cognitive Dissonance Theory (Festinger) | Theories of Attitude Change
**Assumption:** people strive for cognitive consistency, and when dissonance arrives that must: 1. Change attitude or behaviour 2. Acquire new info that eliminates the inconsistency 3. Reduce importance of inconsistency
90
Festinger's Dissonance Study
**The task:** extremely boring **The test:** recruit other participants by telling them it's FUN **Groups:** Group 1 paid $1 for lying Group 2 paid $20 for lying **How did they feel about the study in follow-up?** Group 1 = more favorable views Group 2 = less favorable view than G1 Group 1 had less justification for lying, so they had to change their view of the experiment to reduce dissonance
91
Balance Theory | Theories of Attitude Change
**Assumption:** people desire cognitive consistency **Cause of Dissonance:** inconsistency between 3 entities *e.g.* if we like someone but disagree with their views, we need to either change the way we feel about them or change our views
92
Social Judgment Theory | Theories of Attitude Change
**Latitude of Acceptance:** all positions a person considers acceptable **Latitude of Rejection:** all positions a person considered unacceptable **Latitude of Noncommitment:** all positions the person neither accepts nor rejects, but will consider We are more likely to be persuaded by messages that fall in latitude of acceptance
93
Elaboration Likelihood Model | Theories of Attitude Change
Persuasive messages change attitude through 2 routes: **Peripheral:** * cues unrelated to message (e.g. attractiveness of communicator) * based on mental shortcuts * *Likely when*: message feels unimportant, uninformed, distracted, you're in a good mood **Central:** * careful processing * *Likely when:* message feels important, well-informed, not distracted, you're in a negative or neutral mood * More likely to create long lasting change
94
Communicator Characteristics | Factors that Affect Attitude Change
**Credibility:** * perception of competence (credentials) and trustworthiness (motives) * Trustworthiness increased when the speaker has nothing to gain from the argument This only has a short term impact Long term, credible and uncredible communicators had same results
95
When to use One-Sided VS Two-Sided Communication? | Factors that Affect Attitude Change
**One Sided:** * only give one side of argument * Effective when the audience already favors the communicators position * More effective on uninformed people who are unlikely to encounter the counter argument **Two Sided:** * Most effective when audience initially DISAGREES with communicators side, and they are well-informed of the topic
96
What is the ideal level of Discrepancy to have to change someones Attitudes? | Factors that Affect Attitude Change
MODERATE discrepancy High-credibility communicators have the best luck with moderate discrepancy
97
Primacy & Recency Effects | Factors that Affect Attitude Change
**Primacy Effect** When two arguments are presented back to back, the first one has more impact (based on a measure given of attitude change) **Recency Effect:** When two arguments are presented with a time gap between, the second one presented has more impact on attitude change
98
Is Fear effective in changing attitudes? | Factors that Affect Attitude Change
They are only effective if they include information about how to avoid the danger, or if they make the audience feel more vulnerable to the danger
99
What personality traits make people more persuadable?
* Low self-esteem * High self-monitoring * Low need for cognition
100
How does Mood impact Persuadability?
* Good mood makes us more persuadable usually * **Weak Argument:** more persuaded by these when in a good mood * **Strong Argument:** more persuaded by these when we are in a neutral or bad mood
101
How does Forewarning impact Persuadability?
Being told that a message will be persuasive, makes it less persuasive **Inoculation Theory:** A person's resistance to persuasion is increased when they're provided with a weak version of the arguments prior to hearing the actual message
102
5 Stages of Group Development
1. **Forming**: low commitment, ambivalent, rely on leader 2. **Storming:** conflicts develop as members work out ways to meet group goals and establish their role in it 3. **Norming:** cohesion develops. Group norms established, cooperation increases 4. **Performing:** efforts on accomplishing goals, members able to work through conflicts 5. **Adjourning:** concludes activities, address feelings about it ending
103
Group Tasks: Additive Task
Members work on the task individually Group product is the sum of all members work e.g. team work house painting
104
Group Tasks: Complementary Task
Each member contributes a different skill to the task The product is a result of all the skills coming together E.g. orchestra
105
Group Tasks: Conjunctive Task
Group product/performance is dependent on the least competent member E.g. sports team
106
Group Tasks: Disjunctive Task
Group product/performance is determined by most skilled member E.g. group work, person with best ideas leads to best outcomes
107
Group Tasks: Compensatory Task
Members average their input to arrive at a result E.g. independent raters of employee performance; their scores are averaged to reach the final score
108
Social Facilitation & Inhibition | Effects of Groups on Performance
**Social Facilitation** * presence of others improves performance * More likely on easy tasks (dominant response likely to be the right one) **Social Inhibition** * presence of others worsens performance * more likely on difficult tasks (dominant response less likely to be the right one) Presence of others may increase drive (physiological arousal) which increases likelihood of using dominant response
109
Social Loafing | Effects of Groups on Performance
**What is it?** Tendency for people to put in less effort in group efforts **Ringelmann's Study:** More people pushing the cart, the less effort each individual put in **How to reduce?** * If members think individual efforts are identifiable * When group membership is important * The task is intrinsically meaningful or interesting
109
Group Polarization | Problems with Group Decision Making
**What is it?** Members opinions shift to more cautious or more risky after group discussion **Myers & Bishop Prejudice Study** * Participants divided into high-prejudice and low-prejudice groups based on measure scores * Subsequent groups met to discuss racial issues * Low prejudice group came out even less prejudiced * High prejudiced group came out more prejudiced
110
Group Think | Problems with Group Decision Making
Started with Janis studying decision making in the Bay of Pigs, Vietnam War, Watergate cover-up Components of Group Think: **Antecedent:** external stressors, high group cohesion, problematic group dynamic **Symptoms:** feel invulnerable, think group is the moral peak, discourage dissent and provide an illusion of total agreement **Outcomes:** don't ID alternative actions, don't consider risks, decision based on high bias **How to prevent?** * 1 member assigned devils advocate * Critical thinking encouraged * External consultation encouraged
111
Brainstorming | Improving Group Performance
*Research found that people working alone generated more good ideas than people working together* **Can improve by:** * having a leader trained in brainstorming who leads the session * done electronically
112
What is Environmental Psychology?
Study of the effects of the physical and social environment on perceptions, attitudes, behaviours
113
Field Theory (Lewin, 1936)
**Assumption:** Behaviour is the function of interactions between person and their perception of the physical & social environment they occupy
114
Field Theory: 3 Intrapersonal Conflicts
Conflict occurs when forces directing a person toward or away from a goal are equal in desirability **Approach-Approach** * Choose between 2 equally desirable goals **Avoidance-Avoidance** * Choose between equally undesirable goals. Difficult, freeze/escape common **Approach-Avoidance** * 1 goal, has both desirable and undesirable parts. Difficult to resolve. Moving closer activates higher avoidance **Double Approach-Avoidance** * 2 goals, both with desirable and undesirable qualities * Hardest to resolve, lots of vacillation
115
Effects of Crowding
* When in good mood, it can increase + feelings * Bad mood = - feelings * When distracted, crowding not as perceived (e.g. action packed vs documentary in theatre study) * May negatively affect performance on complex tasks, but not simple
116
Personal Space
* Culture dependent * Kinda gender dependent (dudes need space from other dudes lest they become gay)
117
Health Belief Model
**What is it?** Predicts likelihood that a person will engage in a health related behaviour **Assumes Behaviour Determined by...** 1. *Perceived Susceptibility:* person's estimate of risk of getting ill 2. *Perceived Severity:* beliefs about seriousness of illness 3. *Perceived Benefits:* what are the + consequences of doing the thing? 4. *Perceived Barriers:* what are the difficulties in doing the thing? **Interventions:** Focus on providing accurate information
118
What 2 factors Reduce Negative Impact of Stress?
**Hardiness:** 1. Personal Control of life 2. Commitment to one's activities, etc 3. Challenge: challenge makes us stronger (b.a.r.f) No. 1 most impactful **Stress-Buffering Hypothesis:** Perceived high level of support protects against harmful effects of stress
119