Solving problems Flashcards
(9 cards)
What is design ethnography?
Studying people in their natural environment to understand how to make more usable design
What are the advantages and disadvantages of design ethnography?
Advantages:
- Can see unarticulated needs
- More empathic information
- Deeper, contextual understanding
Disadvantages:
- Time consuming
- researcher bias risk
What are some methods for design ethnography?
- Observations
- Interviews while people are performing tasks
- shadowing
- Asking users to self-document their experiences
What is participatory design?
Actively involving end users in the design and development process as co-designers. Giving the users genuine influence over the design
What are some methods of participatory design?
- Workshops
- Prototyping
- Co-design sessions
What are the advantages and disadvantages of participatory design?
Advantages:
- Encourages trust
- Deeper insights
- More usable, accepted systems
Disadvantages:
- Users may not understand how to design
- May be hard to balance viewpoints
- Time consuming
What is value-sensitive design?
accounting for human values and ethics (such as privacy, fairness, accessibility and autonomy) throughout the design process
what are some important human values to consider in design?
- Privacy
- accessibility
- autonomy
- fairness
- sustainability
- safety
- trust
value-sensitive design examples
- AI algorithm: Embedding fairness and transparency to avoid bias in decision-making
- Health app: Ensuring privacy, data control, and consent
- Smart home tech: Supporting autonomy for elderly users while ensuring safety and respect
