Sops

Question 1

When does sterile flight deck commence and end takeoff

Answer 1

Last door closed to seatbelt sign on

Question 2

When does sterile flight deck start, landing

Answer 2

Prepare cabin pa to aircraft at terminal

Question 3

When is the no contact period take off

Answer 3

Commence takeoff roll to gear up

Question 4

When is the no contact period landing

Answer 4

Gear down to aircraft stops or turns off runway

Question 5

What does OLDABCS stand for

Answer 5

operation of exit
Location of equipment
drills
Able bodied and disabled passengers
Brace position
Commands

Question 6

What number is flight crew

Answer 6

2

Question 7

What number is cabin crew

Answer 7

5

Question 8

How often should you contact the flight crew

Answer 8

Every 20-30 min

Question 9

What do you do if flight crew is not responding

Answer 9

1.Wait one minute then make another call2.contact csm and proceed to flight deck
3. Enter emergency code
4. Wait for flight crew to respond
5. If no response emergency access code the flight deck will unlock

Question 10

Bags with rigid frame max dimension

Answer 10

115 linear cms

Question 11

When is the ‘cabin crew prepare cabin for landing’ pa made

Answer 11

At least 10 min prior to seatbelts illuminating

Question 12

When is the ‘cabin crew prepare cabin for landing’ pa made

Answer 12

At least 10 min prior to seatbelts illuminating

Question 13

What are the 4 pauses in a lane preparation pa

Answer 13

1.stay in zone
2.move through zone, ensure seatbelts are done/brace position
3.indicate nearest exit
4. Place sharp object in seat pocket,remove heels

Question 14

Where is the streaming master power switch

Answer 14

Located above coat locker at level 1

Question 15

Where are the normal light switches located

Answer 15

Left one and left two

Question 16

As the last passengers board the aircraft the csm will make the following pa

Answer 16

Cabin crew prepare for departure

Question 17

The cabin secure for take off call is made when

Answer 17

Approximately 1 min after the completion of the safety demonstration video or pushback (whatever is later)

Question 18

What must be done if a defib is displaying a blank grey screen and a new defib can not be brought to the aircraft

Answer 18

Make an entry into the cabin/ife log

Question 19

When should landing prep commence

Answer 19

At an opportune time after top of decent but prior to prepare cabin pa

Question 20

When is it permittted for a staff members beneficiary to occupy an assist cabin jumpseat?

Answer 20

Only when they are travelling with an air crew member operating that same flight sector

Question 21

When might flight crew make the ‘intermediate level off pa’

Answer 21

During a depressurisation when there is high terrain

Question 22

No single piece may weigh more than what in the cabin?

Answer 22

10kg

Question 23

Where is the location of the jony belt, slide board and sling?

Answer 23

In the lockable stowage

Question 24

When pace policy is being applied, who must be consulted?

Answer 24

Integrated operations centre (ioc)

Question 25

An animal without special handling approval is found in the aircraft cabin, what action need to be taken?

Answer 25

Contact flight deck and complete ccsir

Question 26

If stairs are used for disembarkation what door is opened first

Answer 26

L2