Stop Signs Flashcards
(8 cards)
1
Q
“I Hate Verizon!” (Early)
A
Competitor Bashing
2
Q
“I’ve Been Meaning To Get My Wife A New Phone.” (Early)
A
Self-Jones
3
Q
“What kind of phones would they be?” (Early)
A
Service-Based Questions
4
Q
“I just got my new place, we don’t have any internet yet.” (Early)
A
Just Moved/No Service
5
Q
…. (Late)
A
Silence
6
Q
Customer is nodding head, crossing arms, otherwise reacting. (Late)
A
Body Language
7
Q
“So when would I get my phones?” (Late)
A
Future Talk
8
Q
“Oh wow!” (Late)
A
Comic Book Words
