T&D

Question 1

Define performance management.

Answer 1

The process of establishing performance goals and designing interventions and programs to motivate and develop employees to improve their performance and ultimately organization performance.

Question 2

What is a positive, fulfilling, work-related state of mind that is characterized by vigour, dedication, and absorption?

Answer 2

Work engagement.

Question 3

What is a contract between the employer and employee that states that the employer will pay for the employee’s training as long as the employee remains with the org for a minimum period of time?

Answer 3

Training bond

Question 4

What is a high-performance work system? (HPWS)

Answer 4

An integrated system of HR practices and policies that usually includes rigorous recruitment and selection procedures, performance-contingent incentive compensation, performance management, a commitment to employee involvement, and extensive training and development programs.

Question 5

What is the ISD model of training.

Answer 5

The Instructional Systems Design model of training depicts training and development as a rational and scientific process that consists of three major steps: needs analysis, design and delivery, and evaluation.

Question 6

What is ADDIE?

Answer 6

Analysis, design, development, implementation, and evaluation - an earlier model than ISD.

Question 7

What are the three levels of needs analysis?

Answer 7

1) Organizational analysis, 2) task analysis, and 3) person analysis.
1. Where training is needed.
2. What training is required.
3. Who needs to be trained?

Question 8

What are the four steps of Training Design and Delivery (in ISD)?

Answer 8

1. Training Objectives
2. Training Content
3. Training Methods
4. Learning Principles

Question 9

What are the two steps of Training Evaluation in ISD?

Answer 9

1. Evaluation Criteria
2. Evaluation Design

Question 10

According to Gagne, what are the five general categories of learning outcomes?

Answer 10

Verbal info
Intellectual skills
Cognitive strategies
Motor skills
Attitudes

Question 11

According to ACT theory, what are the three stages of learning?

Answer 11

Declarative knowledge, knowledge compilation, and procedural knowledge.

Question 12

What is VARK and who developed it?

Answer 12

Visual, aural, read/write, kinesthetic. Fleming.

Question 13

What are the three connected concepts in the Conditioning Process?

Answer 13

Shaping, chaining, and generalization.

Question 14

What are three core components of social cognitive theory?

Answer 14

Observation, self-efficacy, and self-regulation.

Question 15

What are the three elements of motivation?

Answer 15

Effort, persistence, and direction.

Question 16

What do goals need to be, according to goal-setting theory?

Answer 16

Specific, challenging, feedback, committed.

Question 17

What are the terms for short-term and long-term goals?

Answer 17

“Distal” goals are long-term goals. “Proximal” goals are short-term “sub-goals” needed to achieve the distal goals.