Talent Acquisition Flashcards
(185 cards)
1
Q
What is absenteeism?
A
Not coming to work.
2
Q
What are common reasons for absenteeism?
A
Illness or personal problems.
3
Q
How do companies measure absenteeism?
A
By calculating the average number of days employees do not come to work.
4
Q
What is affirmative action?
A
A process designed to treat all applicants and employees equally.
5
Q
What is the purpose of affirmative action?
A
To correct previous inequality that may have existed for certain groups or classes of people.
6
Q
What is an assessment center?
A
A method of selecting personnel.
7
Q
What does assessment center tests and interviews evaluate?
A
Employee performance.
8
Q
What is the purpose of an assessment center?
A
To help companies select the right people for job positions.
9
Q
ATS
A
Applicant Tracking System
10
Q
Applicant Tracking System
A
Computer software that helps an organization recruit employees.
11
Q
What is attrition in the context of employment?
A
Reduction, decrease in numbers of employees
12
Q
What are some reasons for employee attrition?
A
Resignation, termination, end of agreement, retirement, sickness, or death
13
Q
What is a background check?
A
The process of confirming a job candidate’s personal and public information.
14
Q
What is one purpose of a background check?
A
To verify the accuracy of a candidate’s experience and records during employment screening.
15
Q
What type of data is gathered during a background check?
A
Personal data, credentials, and information about any criminal activity.
16
Q
What is a behavioral interview?
A
A job interview method based on past work behavior
17
Q
What does a behavioral interview aim to predict?
A
Future performance based on how the candidate acted in past work situations.
18
Q
Closed-ended questions
A
Interview questions that can be answered by few words
Interview questions such as “Are you prepared for this job?”, which can be answered simply be “yes” or “no”.
19
Q
What is co-sourcing?
A
A business practice in which the employees of a company work with an outside organization to perform a service.
20
Q
What does co-sourcing involve?
A
Using both internal and external resources to perform a service.
21
Q
What is an example of co-sourcing?
A
FIB contact center with FISERV.
22
Q
What are competencies?
A
The abilities needed to do well in a specific job.
23
Q
What do competencies include?
A
The skills, behaviors, and knowledge that are needed to succeed in a specific job.
24
Q
What is a competency model?
A
A description of the skills needed for a specific job.
25
What does a competency model include?
A list of the behaviors, skills, and knowledge needed to do well in a specific job.
26
What is a contingent worker?
A part-time or temporary employee.
27
What type of contract does a contingent worker typically work under?
A contract for a fixed period of time.
28
Core Competency
Specific Expertise
The skills or knowledge that an organization or employee needs to do its work.
29
What is the definition of Cost per Hire?
The amount of money needed to recruit a new employee.
30
What does Cost per Hire include?
Advertising, recruiting fees, referral fees, travel expenses, and relocation costs.
31
What type of tool is Cost per Hire?
Recruitment Measuring Tool
32
What are credentials?
Certified documents, Diplomas, Proof of a person's earned authority, status, or rights, usually in writing.
33
What are examples of credentials?
Certified documents, diplomas.
34
What does 'Days to Fill' refer to?
The time it takes to hire someone.
35
What is the average number of days to fill open job positions?
The average number of days it takes to hire someone for open job positions.
36
Employee Retention
Keeping employees
An organization's techniques to keep its employees.
37
What is employee turnover?
The percentage of a company's employees that must be replaced at any time.
38
What does employee turnover indicate?
The ratio of unfilled positions.
39
What is an Exit Interview?
Final interview before leaving an organization
40
What is the purpose of an Exit Interview?
To get feedback about the job the employee held, the work environment, and the organization
41
What is forecasting?
A planning tool which helps with future decisions.
42
What does forecasting analyze?
The probability of future outcomes to help lessen uncertainty.
43
What does FTE stand for?
Full-time Equivalent
44
What is the definition of Full-time Equivalent?
A ratio of employee hours worked each week.
45
What does FTE compare?
The number of hours that part-time employees work to the number of hours that full-time employees work.
46
What is the Halo Effect?
Transfer of positive feelings
47
What does the Halo Effect involve?
Transfer of positive qualities of a person or thing to related people or things
48
What are hard skills?
Specific knowledge and abilities
49
What are examples of hard skills?
Typing, writing, reading, calculating math, or using a specific computer program
50
What is a head hunter?
An employment recruiter (an informal name)
51
What is another term for a head hunter?
Executive search firm
52
Head Hunting
Recruiting Employees
The practice of recruiting employees from one company to work at another company.
53
Headcount
Number of employees
The number of employees an organization has on its payroll.
54
What is human capital?
Knowledge and talents of employees
55
What do employees' knowledge, talents, and skills add to?
The value of the organization
56
Human Capital Strategy
Employment tactics, plan for managing employees
Methods and tools for recruiting, managing, and keeping important employees.
57
What is an In-Basket Exercise?
A method of evaluating candidates
58
What is the purpose of an In-Basket Exercise?
To hire or promote employees to management positions
59
What does an In-Basket Exercise measure?
A candidate's ability to prioritize and respond to daily tasks
60
What are independent contractors?
People who provide goods or services under an agreement.
61
How are independent contractors classified in relation to employment?
They are not considered employees.
62
What do independent contractors do?
They contract to do specific work for other people or organizations.
63
What is insourcing?
Assigning a job or function within a company.
64
What is the opposite of insourcing?
Outsourcing
65
What does insourcing involve?
Assigning a job to an internal department instead of to an outside organization.
66
What are job competencies?
Skills needed for a job
67
What do job competencies help an employee do?
Succeed in a specific job
68
Job Description
Description of work tasks and responsibilities.
Written document describing an employee's work activities
69
What is job enlargement?
Increasing the range of an employee's duties.
70
What does job enlargement generally involve?
Extending duties and responsibilities without changing pay or status.
71
What is job matching?
A process of placing employees in the right position.
72
What is used in job matching to determine the best fit for an employee?
Objective skill assessment data combined with common sense.
73
What is a job preview?
A method which gives applicants an understanding of job duties before being hired.
74
What is the purpose of a job preview?
To introduce job candidates to the realities of the position, both good and bad, prior to making a hiring decision.
75
What is a Job Requisition?
Request to hire a person for an open position
76
What is the purpose of a Job Requisition?
To hire a new employee to fill a position
77
Job Specification
Requirements for an employment position
A description of employee qualifications required to perform a specific job
78
What is Job-Fit?
The degree to which a job position is right for the employee.
79
What does Job-Fit assess?
The compatibility between an individual and the tasks that they are required to perform.
80
What is a Job-Related Interview?
An interview where candidates are asked questions about relevant past experiences.
81
What is the purpose of a Job-Related Interview?
To evaluate behaviors in previous jobs.
82
Key Talent
Important and valued workers
employees that perform extremely good work and are highly valued by the organization
83
What is a layoff?
Loss of employees' jobs due to business reasons
84
What does a layoff involve?
Temporary suspension or termination of an employee or groups of employees because of business reasons
85
What is moonlighting?
Working for more than one company at the same time
86
What does it mean to have a second job in addition to full-time employment?
Moonlighting
87
What is nepotism?
Favoritism shown to relatives and friends.
88
What is a common practice associated with nepotism?
Appointing relatives or friends to positions in a business.
89
What is a potential issue with nepotism?
Relatives or friends may be less qualified than other candidates.
90
What is onboarding?
Training and orientation of new employees
91
Training and orientation of new employees
The organization's policies, procedures, and culture in addition to their job responsibilities
92
Open-Ended Questions
Interview questions that require detailed answers.
Interview questions such as "How are you are prepared for this job?", which require and extensive response.
93
Organization Chart
Diagram showing reporting relationships
A graphic representation of how authority and responsibility is distributed within a company; includes all work process of the company
94
What is outplacement?
Process of helping an employee find a new job.
95
What services are included in outplacement?
Services that help an employee find a new job, such as writing resumes, networking skills, and counseling.
96
What is outsourcing?
Contracting or subcontracting non-core business activities
97
What is the purpose of outsourcing?
To allow the organization to focus on core activities
98
Name an example of an outsourced function.
Data processing, telemarketing, and manufacturing
99
What is a passive candidate?
A currently employed individual who is not actively searching for a job.
100
What defines a passive candidate in recruitment?
A person with desirable skills who is being considered for a position but is not seeking a job change.
101
What does 'peers' refer to?
People equal to each other
102
What characteristics do peers typically share?
Similar age, background, profession, or status
103
Permeant Assignment
Regular or usual position
An employee's regular or usual job or position in a company
104
Placement
Placing applicants in jobs
finding suitable jobs for applicants
105
What is a planned absence?
Scheduled time away from work
106
What is required for a planned absence?
Asking permission in advance
107
What are common reasons for a planned absence?
Vacation or a medical appointment
108
What does a plateaued career mean?
No possibility for advancing in a career
109
What can cause employees to have plateaued careers?
Mediocre performance or lack of opportunities
110
What are Primacy Errors?
Incorrect assumptions or judgments
111
What is a characteristic of Primacy Errors?
First impressions continue despite contradictory evidence
112
Promotion
Job Advancement
Advancement of an employee's rank, usually with greater responsibility and more money
113
What is a psychometric test?
An evaluation tool used to measure mental capabilities and behavioral style.
114
What is the purpose of a psychometric test in hiring?
To measure a candidate's suitability for a position based upon the required personality traits and aptitude.
115
What is the Recruiting Yield Ratio?
The number of hires related to the number of applicants.
116
What does the Recruiting Yield Ratio measure?
The percentage of candidates who pass from one stage of the hiring process to another.
117
What is recruitment?
The process of identifying and hiring qualified people.
118
What are the key steps in the recruitment process?
Attracting, screening, and hiring qualified people for a job.
119
Red Flag
A warning signal
an indicator of a problem, or something that calls for attention
120
What is redeployment?
Moving employees from one location or task to another
121
What is a common reason for redeployment?
To reduce layoffs or to make the best use of employees
122
What is one goal of reducing turnover?
To retain employees
123
What is a benefit of retaining employees?
Lower the number of vacancies in a company
124
What does reducing turnover aim to lower?
The number of unfilled positions
125
What does RIF stand for?
Reduction in Force
126
What are the two types of layoffs associated with RIF?
Temporary or permanent layoffs
127
What can cause a Reduction in Force?
Lack of funding or change in work requirements
128
Redundancies
Elimination of Jobs
Elimination or reduction of jobs because of downsizing or outsourcing
129
What is a Reference Check?
Verification of a job applicant's employment history
130
What does a Reference Check involve?
Contact with a job applicant's past employers or other references
131
What is verified during a Reference Check?
The applicant's job history, performance, and educational qualifications
132
Referral Program
Using Employees to recruit applicants
Recruitment method that rewards employees for recommending candidates
133
Relocation
Changing residence, moving employees
Transferring employees to another location for work
134
What is Replacement Planning?
Identifying employees to fill future vacancies
135
What does Replacement Planning use to identify employees for future vacancies?
Past Performance
136
How does Replacement Planning differ from Succession Planning?
Replacement Planning focuses on past performance, while Succession Planning focuses on future potential.
137
Responsibility
Duty
A task that is part of an employee's job description
138
What is employee retention?
Keeping employees
139
What are methods of motivating employees to stay with the organization?
Making sure employees are satisfied and rewarded
140
Role Behavior
Personal conduct related to a position
How a person acts as appropriate to a particular job function or position
141
What is a screening tool?
An instrument used to assess an employee's suitability for a particular job.
142
What is the purpose of a screening tool in employee selection?
To help assess job suitability.
143
What are examples of screening tools?
In-basket exercises, psychometric tests, and cultural adaptability inventories.
144
Selection
Choosing employees
method for choosing the best candidate for a job
145
What is the separation rate?
The percentage of employees who leave their jobs.
146
How is the separation rate calculated?
It is the ratio of the number of employees who leave their jobs to the total number of employees in the organization.
147
What does 'short-term' refer to?
A brief period of time
148
Give an example of a short-term
A short-term loan or A short-term assignment
149
What is a Situational Interview?
A technique for assessing a job candidate's problem-solving skills.
150
How does a Situational Interview assess a job candidate's skills?
By asking them how they would respond to specific work-related issues and problems.
151
What is sourcing in recruitment?
Finding qualified people for a job
152
What does sourcing involve?
Identifying candidates who are qualified to do a job
153
What techniques are used in sourcing?
Pro-active recruiting techniques
154
What is staffing?
The act of selecting, hiring, and training people for specific jobs.
155
What does staffing include regarding workforce management?
Reducing the workforce when needed.
156
What are the two main components of staffing?
Hiring and firing employees.
157
Stay Interview
A method of determining why employees remain with the organization
a retention strategy that helps organizations understand why their employees remain with the organization and how they can motivate them to continue their employment
158
What is a structured interview?
A method used to standardize an interview.
159
What is the key characteristic of a structured interview?
Each interviewer asks the candidate the exactly the same questions in exactly the same order.
160
Succession Planning
Determining and preparing for future talent needs
161
Determining and preparing for future talent needs
An approach to attract, develop, and keep skilled employees.
162
What does Talent Management involve?
The process of recruiting, integrating, and developing new workers.
163
What are some goals of Talent Management?
To develop and keep current workers and to attract skilled workers.
164
What is a talent pool?
A group of available skilled workers.
165
What is a talent pool used for?
To recruit in a particular location.
166
What can a talent pool also be referred to as?
A database of resumes.
167
168
What is Targeted Selection?
What is Targeted Selection?
169
What does Targeted Selection assess?
Job-related behavior from the candidate's previous employment
170
What is the purpose of Targeted Selection?
To predict future performance
171
What does 'Time-to-Fill' refer to?
Average time to hire people for job vacancies
172
What does 'Time-to-Fill' measure?
The average number of days that a certain job position remains open
173
What is Vacancy Cost?
The cost of staff turnover in an organization.
174
What are direct costs associated with filling a position?
Recruiting, separation pay, and formal training.
175
Loss of efficiency and productivity.
176
What is a virtual team?
A group of people who work together in different locations or time zones.
177
How do virtual teams communicate?
Using technology.
178
What is a characteristic of a virtual team?
Members may work in different organizations.
179
Workforce
Workers, employees
the people working for a single company, industry, or a geographic region
180
What is Workforce Analytics?
Metrics used in HR strategic planning
181
What metrics are used to determine the effectiveness of HR functions?
Turnover rates, organizational culture, and succession planning
182
What does workforce planning identify?
What an organization needs to achieve its goals.
183
What aspects of employees does workforce planning analyze?
The size, type, and quality of its employees.
184
What is workforce rotation?
The regular movement of employees from one function, time, or place to another, as needed.
185
What does workforce rotation involve?
Moving employees when work requirements change.
