Technical article - Building blocks of performance management Flashcards Preview

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Flashcards in Technical article - Building blocks of performance management Deck (15)
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1
Q

What are the three areas of performance for the Fitzgerald and Moon building block?

A
  • Dimensions
  • Standards
  • Rewards
2
Q

What are the two types of dimensions?

A

Results and determinants

3
Q

What are results?

A

Key actions taken by management in the past

4
Q

What are determinents?

A

forward looking dimensions (future performance)

5
Q

What are the six dimensions?

A
Financial performance 
Competitiveness
Quality
Innovation
Flexibility
Resource utilization
6
Q

What are the two results dimensions?

A

Financial performance

Competitiveness

7
Q

What are the four determinants dimensions?

A

Quality
Innovation
Flexibility
Resource utilization

8
Q

What are the three standards?

A

Ownership
Achievability
Equity

9
Q

Which standard is…

Who is responsible for achieving the standard?

A

Ownsership

10
Q

Which standard is…

What level are the standards set at?

A

Achievability

11
Q

Which standard is…

Can we use the standards for a fair appraisal across the company?

A

Equity

12
Q

What are the three rewards?

A

Clarity
Motivation
Controllability

13
Q

Which reward is…

Is the system understandable to all employees?

A

Clarity

14
Q

Which reward is…

Will the system drive employees to achieve their objectives?

A

Motivation

15
Q

Which reward is…

Do employees have control over their areas of responsibility?

A

Controllability