Test 1

Question 1

Workforce Assessment

Answer 1

organizational strategy that makes decisions concerning the job & work structure

Question 2

Employee Lifecycle

Answer 2

Attraction, recruitment, onboarding, development, retention, separation

Question 3

Work

Answer 3

specific tasks that are performed

Question 4

Task

Answer 4

An activity requiring specific physical & cognitive performance

Question 5

Scientific management

Answer 5

Worker efficiency through job design

Question 6

Management by Objectives (MBO)

Answer 6

align organizational objectives with worker tasks, goals, & performance outcomes

Question 7

Job

Answer 7

collection of tasks

Question 8

KSAOs

Answer 8

Knowledge, skills, abilities, other characteristics

Question 9

Knowledge

Answer 9

information you have to have to do the job

Question 10

Skills

Answer 10

tasks that have been learned over time

Question 11

Abilities

Answer 11

performing a wide range of tasks

Question 12

Other Characteristics

Answer 12

characteristics that are not KSAs

Question 13

Job Family

Answer 13

jobs that are similar

Question 14

Position

Answer 14

job that is held by an employee

Question 15

Incumbent

Answer 15

another name for employee

Question 16

Occupation

Answer 16

a job that exists in many different industries

Question 17

Logistics of work

Answer 17

individual VS. team-based work
work shift
work location

Question 18

Job enlargement

Answer 18

adding more tasks

Question 19

Job enrichment

Answer 19

adding tasks with more responsibility

Question 20

WIIFM role of HR

Answer 20

“what’s in it for me”

Question 21

Title VII of the Civil Rights Act of 1964

Answer 21

• Prohibits discrimination because of race, color, sex, national origin, and religion
• applies to employers with 15+ employees
• can supplemented with additional protections
• Sexual harassment is unwelcome

Question 22

Hostile work environment

Answer 22

activity negatively impacts an employees work performance

Question 23

Good-Faith effort

Answer 23

degree of effort put forth in a situation

Question 24

Selection ratio

Answer 24

proportion of job applicants who are considered to be hired or promoted

Question 25

Fourth- fifth rule

Answer 25

used to determine adverse impact

Question 26

Adverse impact

Answer 26

the result of an employment practice that negatively affects an entire group or individual

Question 27

Disparate treatments

Answer 27

unequal treatment of an individual

Question 28

Quid pro quo

Answer 28

sexual activity is the condition of ones work outcomes

Question 29

Civil Rights Act of 1991

Answer 29

In a case the the burden of proof falls on the defendant instead of the plaintiff

Question 30

The Americans with disabilities act (ADA)

Answer 30

- prohibits discrimination against individuals with physical or mental impairments - employers must differentiate between essential and marginal job functions - Employers must provide reasonable accommidations

Question 31

Age discrimination in employment act of 1967

Answer 31

- Prohibits discrimination against individuals who are 40+ | - Bona Fide Occupational Qualtification

Question 32

The equal pay act of 1963

Answer 32

Prohibits pay discrimination on the basis of gender

Question 33

The Lilly Ledbetter Fair Pay Act of 2009

Answer 33

- Allows workers to file unfair pay complaints within 180 of discriminatory paycheck. - The 180 days resets after each paycheck

Question 34

The immigration reform and control act (IRCA) of 1986

Answer 34

- Protects individuals that are admitted into the US as temporary or permanent residents, but not US citizens, from employment - Working Visa= allows employers to sponsor foreign workers so that they can work legally

Question 35

Job analysis

Answer 35

examination of a job and its worth

Question 36

Who should be providing the info?

Answer 36

- incumbents - supervisors & line managers - HR staff - subject matter experts - others like customers

Question 37

Archival records

Answer 37

info that is documented and stored (historical documents) - benefits = rich info, low cost, not depended on others schedule - challenges = hard to find, time consuming, question the quality

Question 38

Observational

Answer 38

identification, documentation, description, and interpretation of behaviors through real-time viewing & listening - (un)obtrusive= when individuals are (not) aware of the data collector - benefits= low cost, most basic, ask clarifying questions - challenges = not appropriate for all positions, time consuming, "Employees start performing"

Question 39

Employee work journal

Answer 39

unstructured or structured - benefits = low cost, rich info, compare peoples perspectives - challenges= perpetual, employees may forget to write things down, how much will they write down

Question 40

Subject-matter experts

Answer 40

individual with first hand experience - benefits = low cost, rich info - challenges = may not verbalize what they are doing, shortcuts, may embellish

Question 41

declarative knowledge

Answer 41

info needed to understand the job

Question 42

procedural knowledge

Answer 42

info needed on how to perform the task for the job

Question 43

Tacit knowledge

Answer 43

info not recored because its passed on through trial and error

Question 44

Questionarre

Answer 44

document of questions to gather info | -issues = honesty, memory and recall

Question 45

repondents

Answer 45

people who provide the info

Question 46

open-ended question

Answer 46

free-form answer

Question 47

closed-ended question

Answer 47

yes or no

Question 48

Forced- choice question

Answer 48

select an answer from a set of choices

Question 49

interviews

Answer 49

real-time discussion - benefits = low cost, reliable info, virtual, multiple sources - challenges = time consuming, impression management, group interviews

Question 50

critical incident technique

Answer 50

open ended interview with specific situation answers