Test 3 Flashcards

(37 cards)

1
Q

Assessment Centers

A

Selection strategy that integrates multiple methods in a 1-day or multiday, formed to evaluate job candidates individually or in a group

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2
Q

Simulations

A

to assess a job candidates proficiency and ability to perform specific job tasks

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3
Q

Hugo Munsterberg

A

Put his students through the Boston trolley cart

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4
Q

Simulation Advantages

A
  • Data > future job performance
  • Less risk
  • Useful for training and development
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5
Q

High fidelity work simulations

A

a candidate demonstrates his or her performance on a real work sample

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6
Q

Low fidelity work simulation

A

a candidate demonstrates or describes how he or she would perform in a hypothetical job situation

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7
Q

Purposes of assessment centers

A

realistic job preview and employee development

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8
Q

Jobs evaluated by assessment centers

A
  • Senior level (director, Vice President, or C-suite)
  • Jobs with complex performance, critical, high risk & financial responsibility (finance, accounting, security, and sales)
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9
Q

Assessment center selling point

A
  • no more costly or time consuming
  • Assessment center costs > cost of a bad hire
  • Good hire > money > assessment center cost
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10
Q

Personality

A

attributes, traits, and dispositions that make individuals unique and may explain their interests, motives, and behaviors

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11
Q

The Big Five

A
  • Conscientiousness
  • agreeable
  • Emotional Stability
  • openness to experience
  • extroversion
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12
Q

Conscientiousness

A
  • Well prepared, hard worker, detail oriented, reliable
    • valuable & desirable in all context
    • valid predictor of performance in professional, managerial, sales, police/law, skilled/ semi-skilled work
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13
Q

Agreeable

A
  • flexable, good natured, accommodating, and cooperative
    • Low > stubborn, immobile, and argumentative
    • high > overly accommodating, fearful of displeasing others, and willing to sacrifice their own needs
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14
Q

Emotional Stability

A
  • calm, grounded, secure, free of worry and fear
    - low > worriers, anxiety, panics, emotionally charged, difficult to remain calm
    - high > calm under pressure, don’t allow their emotions to get to them, and free of worry and anxiety
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15
Q

Openness to experience

A
  • exploring, trying new things, creating, and innovating
    • low > structured, cautious, routine, rules, and procedures
    • high > open minded, curious, open to risk and new things
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16
Q

Extroversion

A
  • Sociable, outgoing, talkative
    - introvert = quiet, shy, thinks before talking
    - extrovert = high energy, talkative, and happy to speak before thinking
17
Q

Timed VS untimed tests

A
Timed = if time matters (manufacturing, customer service, sales, law enforcement, medical, firefighting
Untimed = if time doesn't matter
18
Q

Overt based honesty/integrity test

A

theft and dishonest behaviors
-obvious questions with yes/no answers
EX. Have you ever lied?

19
Q

personality based honesty/integrity test

A

deviance and lack of ethics
- conscientiousness, emotional maturity, personal accountability, risk taking, respect for authority, acknowledgement of consequences and work ethic
EX. Are there people in the world who are incapable of reform?

20
Q

Hard copy tests

A

Advantage = easily administered to one group at a time
common in settings without technology, tools and connectivity
Disadvantage = manual scoring

21
Q

Electronic tests

A
Advantage = -efficient and accurate administration and scoring -many options available to purchase
Disadvantage = -requires many computers to test a group at one time -costs
22
Q

Compute adaptive testing

A
  • incorrect answer > easier questions; correct answer > harder question
    • detailed picture of the test takers ability
23
Q

Convergent Validity

A

a new measure demonstrates a strong positive correlation with an existing measure that accurately measures the same conduct

24
Q

Discriminant validity

A

a new measure does not demonstrate a strong positive correlation with an existing measure that accurately measures a different construct

25
Content validity
the content in a selection measure accurately depicts the job elements
26
Concurrent validity
a test accurately measures a performance demonstrated in the present, typically by existing job incumbents
27
Predictive validity
a test accurately predicts the performance level of an individual at a future time based on the test score
28
Test-retest reliability
a test yields scores after being administered to the same individuals an multiple times
29
Application form
a standardized document for gathering a job candidates job history, educational background, volunteer experience, achievements, awards and skills
30
Employment law and application forms
elements = Name, address, phone, email, education, work history, special awards/achievements, volunteer work and references Prohibited = Birthdate, gender, martial status, race/ethnicity/national origin, high school attendance/graduation dates, religion, housing, physical/mental health, physical/mental disability disclosure, or photo
31
Social media and selection
- Legality | - EEOC recomendation
32
Background checks
- all functions, levels and management statuses - 1-3 finalists - outsourced - work history, education history, criminal history, credit check and driving record
33
Ban-the-box movement
Asking candidates if they have committed a felony and if yes they check the box
34
Reference check
-Letter, contact information > phone/email, conversion, email > online reference form
35
Suitable References
someone that has known you for awhile or someone who is in the related field
36
Legal concerns with reference checks
If the reference had a bad record or history
37
Employment at will
an employee an be terminated at anytime for any reason | -Exceptions = public policy & implied contact