Test 2 Flashcards

(45 cards)

1
Q

Job Description

A

Summary of a job consisting of qualifications, responsibilities, and tasks.

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2
Q

How can job description affect recruitment?

A

A candidate could not be selected because the info on the description is inaccurate and know one knew before.

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3
Q

How can job description affect selection?

A

If the description is not accurate, someone will apply that won’t be qualified.

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4
Q

How can job description affect performance management?

A

Someone can qualify for the description but not the responsibilities and get hired.

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5
Q

How can job description affect training & development?

A

The KSAOs could not align with the description

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6
Q

Job description structure & format

A
  • 2-3 pages
  • Too much/little info determining on length
    -overly complex descriptions mean that people have been adding info over the years
    -should include:
    job title, job overview, department function, reporting structure, FLSA, pay grade, working conditions, education & experience, KSAOs, and duties/ responsibilities
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7
Q

Job title

A

Must be:
Accurate
internal & external alignment
consistent

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8
Q

Job overview

A
  • Brief statement describing the key functions of the job

- written last

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9
Q

Department function

A

Must have:

  • Correct name
  • where you’ll be the majority of the day
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10
Q

Reporting structure

A
  • the direct & indirect supervisor for the job

- organizational chart

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11
Q

FLSAs

A
  • nonexempt = hourly job, eligible for overtime pay

- exempt = salaried job, ineligible for overtime pay, changes, compensation

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12
Q

Pay grade

A

categorizing all jobs based on their worth and assigning a numbered grade
- monetary rage = minimum, midpoint, maximum

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13
Q

Working conditions

A

info for job shift, schedule, travel requirements, on-call needs, environment

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14
Q

Education requirement

A
minimal or preferred education needed for a job
Including:
- diploma
- degrees
- certificates
- licenses
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15
Q

Experience requirements

A

minimum & preferred relevant work experience needed to preform a job
- job appropriate & externally aligned

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16
Q

KSAOs

A

Knowledge, skills, abilities, & other characteristics

- qualifications beyond education & experience

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17
Q

Duties & responsibilities

A

key details about the elements the need to be preformed for a job

  • action verb
  • bullet format
  • what, how, where, when
  • combine tasks statements if repeated
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18
Q

Labor market

A

the pool of job candidates that are available
- supply & demand
employer or job seeker market

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19
Q

What demographics affect recruiting practice?

A
  • international workers
  • workers entering/exiting the workforce
  • workers relocating
  • young adults leaving
20
Q

How does the labor market effect the organization image?

A

Employer market = don’t care as much just looking for a job

Job seekers market = will think more about the job before applying

21
Q

How does an organization determine competition or talent?

A
  • geographic proximity
  • industry
  • type of job opening
22
Q

Recruitment budget

A

Executive level = going to cost more

Lower level = going to be cheaper

23
Q

Internal recruitment

A

a company will look inside before looking outside to fill a job opening

24
Q

Why might a job opening be appealing to internal candidates?

A

They want:

  • more pay
  • more of a challenge
  • know the people at the organization
  • are convenient to the company
25
Why might an organization not go with an internal candidate?
The organization may have never done it before
26
How have internal postings changed?
used to be put on a bulletin board/ now online
27
Employee referral
an employee to recommend an external individual for a job opening - Informal VS. formal employee referrals - advantages: cost effective can count of the quality of people
28
External recruitment
- newspaper & periodicals - social media - agency search firms
29
Job posting location
- reasonable commute - different transportation options - proximity to residential area, other businesses & services
30
Job posting title
turn-off to applicants
31
Interviews
``` NOT a one way street Opportunity to learn about the: - job - organization - culture - operations ```
32
Structured Interview
- all the same info from candidates to compare - shows that you are legally compliant - shows the importance of the interview
33
individual interviews
- easy to schedule - time & money efficient - only one perspective
34
group interview
more than one person
35
Panel interview
interviewers take turns asking the candidates questions
36
Phone interview
interview conducted over the phone either as one on one or multiple interviewers on a conference call
37
Video interview
interview conducted through two way live video communication (zoom)
38
Video interview success factors
- Connectivity - screen size - lighting - screen placement - personal appearance - body language - background distractors
39
Structured interview questions
- background/ chronology - job knowledge - behavior based/ experimental - situation based - open & closed based questions
40
interviewers must know:
``` The job - qualifications - KSAOs - tasks & responsibilities The organization ```
41
Halo effect
You like one characteristic of a person so you might like other characteristics about them
42
Contrast error
Comparing candidates to each other
43
Inappropriate Substitutes
exchanging a behavior for another even if they aren't even relevant to each other
44
Primacy Effect
a person is more likely to remember information from the beginning of the interview
45
Recency Effect
a person is more likely to remember information from the end of the interview