Test 2 Flashcards

(48 cards)

1
Q

What is a mediator

A

a neutral 3rd party who assists the disputing parties to reach their own agreement

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

what is a mediation

A

a facilitated negotiation (also a convo about making decisions)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

What are some advantages of mediation compared to adjudication

A
  • faster and cheaper
  • flexible and informal
  • greater participant satisfaction
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

what are some disadvantages of mediation compared to adjudicaiton

A

-cannot guarantee a settlement
- enforceability concerns
- does not create legal precedent

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

what is a caucus

A

individual meetings between the mediator and parties

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

what is a memorandum of agreement

A

a document written by the mediator that shows an agreement worked out in mediation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

what does a mediation consist of

A

substance and process

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

what is the conciliation component of a mediation

A

the psychological part of the dispute where the mediator tries to create trust and cooperation for effective negotiation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

what do rights based mediation focus on

A
  • focus on the legal entitlements
  • results is a non-binding opinion about merits of the case
  • uses caucus most times
  • EVALUATIVE STYLE
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

what does interest based mediation focus on

A
  • reconciling underlying interests
  • mediator does not offer any opinion on merits of the case
  • uses caucuses sparingly
  • FACILITATIVE AND TRANSFORMATIVE
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

what is evaluative mediation

A

the mediator helps the parties resolve by making a neutral evaluation of the merits of the case

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

what is the goal of evaluative mediation

A

settlement (subject area expertise)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

when is evaluative mediation needed

A
  • a quick resolution is needed
  • parties are an impasses
  • when relationship does not necessarily matter
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

what is facilitative mediation

A

the negotiator focuses on facilitating effective negotiation with the parties reaching the agreement themselves

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

what is the main goal of facilitative mediation

A

to meet each partis legitimate interests through problem solving (process expert)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

when should you use facilitative mediation

A
  • when an on-going relationship is happening
    -when parties need help communicating effectively
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

What was Riskin’s grid

A

sets up interaction between evaluative and facilitative mediation along with asking narrow or broad questions (moving around the US)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

what is transformative mediation

A

the mediator focuses on healing the relationship rather than settling the dispute

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

what is the main goal of transformative mediation

A

empowerment and recognition of each parties perspective

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

when is transformative mediation needed

A

when parties need to establish and improve their relationship

21
Q

what are the stages of the mediation process

A

1.convening
2. opening statement
3. negotiation
4. framing issues
5. alternatives
6. agreement

22
Q

what is convening

A

getting parties to the table separately

23
Q

during the opening statement what does the mediator need to do

A

“plant seeds of resolution and trust” AND “create safety and hope”

24
Q

what is plan A in confidentiality

A

everything can be shared unless parties say not to (BETTER FOR MEDIATOR PROTECTION)

25
what is plan b in confidentiality
the mediator wont share anything unless party says its ok (BETTER FOR PARTIES)
26
what does more trust =
more communication
27
what is exaggerated feedback
"this is probably the worst thing that has ever happened to you" - creates opportunity to earn trust - can have a negative effect
28
what is symmetry
what you do with one side you do with the other
29
what is role modeling
showing what is acceptable behavior by modeling it instead of telling parties not to do something
30
what is normalizing communication
used to create confidence in parties "its not uncommon to feel this way"
31
what is a reality check
used to bring parties back to reality (asking for too much)
32
what is "letting impasse occur"
letting parties create their own impasse to make them look at the mediator to solve it
33
what does "framing" do
puts the issues into a resolvable question for the parties based on their common interests
34
what is reactive devaluation in decision making errors
immediately discounting the other party's idea because it comes from the other party
35
what is the mediation theory
the role of the mediator is to analyze and assess critical situations to counteract conflict
36
what are the 2 categories of mediation intervention
1. non-contingent moves 2. contingent moves
37
what are non-contingent moves in mediation
interventions a mediator initiates in ALL disputes
38
what are contingent moves in mediation
interventions made in response to unique problems in different disputes
39
what are 5 causes of conflict
1. data (different interpretation of data) 2. interest (incompatibility of core interests) 3. structural (outside variables neither party can control) 4. value (incompatible personal beliefs) 5. relationship (distrust)
40
what is grievance mediation
mediation used to resolve union grievances in an organized labor setting
41
why is grievance mediation underused
- solved to early in the process - since the relationship is adversarial they are more comfortable with arbitration
42
what is neutrality
when nothing in the mediator's BACKGROUND will cause bias
43
what is impartiality
nothing said DURING THE MEDIATION will induce bias towards either party
44
what is power in medation
the ability to influence the outcome of the negotiation
45
what is coercive power
threaten to harm (most damaging to relationships)
46
what is expert power in mediation
availability of knowledge
47
what is distributive justice in mediation
concerns with the substantive outcome (is it fair or equal)
48
what is procedural justice in mediation
refers to the fairness of the PROCESS used to reach the outcome