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Flashcards in Test 3 Deck (19):
1

What are the stages of change

Pre-contemplation
Contemplation
Preparation
Action
Maintenance

2

What is Pre-Contemplation

Before ready to change, they need to realize damage being done by current behavior or conditions.

Must confront defenses - or target may not hear information

The first step is to BUILD RELATIONSHIP with target
•don’t push too soon
•don’t nag
•don’t give up

3

What is persuasion

One party gets all of what it wants
Other side, by agreeing to new position, also gets what it wants

4

What is negotiation

Makes a series of concessions
Process between 2 or more parties seeking to discover a common group and reach an agreement or settle a matter of mutual concern to resolve conflict

5

What is fear

Focuses on bad things that will happen if target does or does not do something.

Motivate greater thinking about the topic
Natural reaction is to want to take action to protect self against threat

To work - person must have personal fear of negative consequences, but appeal must provide information about feasible action

6

Influence likability of sender

Must be believable
Expertise - must know what is being talked about
Trustworthiness
Can be developed over time

Similarity
Physical attractiveness
Praise- flattery
Cooperation

7

Types of assessments

Formative
Summative

8

Formative (process) evaluation

What you are doing along the process, gathering information

9

Summative evaluation

What you have gained by the end of the period of time

10

Substantive

Facts on which base arguments
US census
Official documents
Testimony from individuals
Public meetings

11

Collaborative

1st choice
Forceful should not be first choice, but sometimes needed

12

Confrontational

On continuum
Picketing and protests
Tactics may “burn bridges” (forceful)

13

Things to do for effective presentations

•Vary pace of words, use pause to add dramatic effect
•Stand tall, but not rigidly, posture communicates confidence
•Gesture to add emphasis to words
•Use visual aids
•Practice!
•Excellent beginning and powerful call to action at end
•Do not exceed time limit
•Practice answering questions
•Leave behind written materials

14

How the media shapes a message

Selecting what to cover
Editing: how to cover, who to talk to, what to select
Highlighting: determine importance, how often to cover, where to report
Analyzing and interpreting issues
Opinions on issues

15

Framing a message

Highlights some information as being important to consider while filtering out other information

Shifting images of issues often lead to rapid changes in law and regulations

16

Progressive era

Industrialization
Immigration
17th Amendment - direct election of US senators
Charity Organization Societies- Mary Richmond - developed to alleviate problems
Settlement House Movement - Live side by side with potential clients.
Change needed to take place at a social level, rather than at level of individuals affected -Jane Addams - Hull House

17

Great Depression and New Deal

After WW1 New Social Work progression efforts toward psychoanalytic techniques
Social work education
FDR -New Deal- assisted millions of Americans, only massive spending and recruitment of men in service for WW1 ended the depression

18

1960’s War on Poverty and Great Society

Civil rights act of 1964- guaranteed voting rights, desegregated facilities, fair employment procedures
Voting rights act of 1965- allowed federal authorities to administer elections directly
Office of economic opportunity- oversaw development of community action agencies

All of this was influenced by social workers

19

1960’s and End of 20th century

Social work advocacy has had to focus more on stemming issues than on breaking new ground