Textbook Information Flashcards

(61 cards)

1
Q

Evidence-Based Management (EBMgt)

A

A systematic process of gathering, interpreting, and applying the best available evidence from multiple sources to improve the quality of managerial decisions.

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2
Q

Confirmation Bias

A

Tendency to seek or favor information that supports pre-existing beliefs.

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3
Q

Overconfidence Bias

A

Overestimating the accuracy of one’s own knowledge or predictions.

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4
Q

Tacit Knowledge

A

Informal, experience-based knowledge that is difficult to codify or communicate.

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5
Q

Regulative Pillar

A

Rules, laws, and enforcement mechanisms guiding behavior.

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6
Q

Normative Pillar

A

Social norms, values, and roles shaping what is considered appropriate.

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7
Q

Cultural-Cognitive Pillar

A

Shared beliefs and common frames of reference that influence meaning and behavior.

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8
Q

Barriers to Evidence Use

A

Time pressure, lack of access to evidence, organizational resistance, or limited skills in appraising evidence.

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9
Q

Four Sources of Evidence

A

Scientific Evidence, Organizational Evidence, Practitioner Evidence, Stakeholder Evidence

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10
Q

Six-Step EBMgt Process

A

ASK
ACQUIRE
APPRAISE
AGGREGATE
APPLY
ASSESS

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11
Q

What are common individual-level barriers to EBMgt?

A

Cognitive biases, time pressure, lack of evidence-appraisal skills.

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12
Q

What is confirmation bias?

A

The tendency to search for or interpret information in a way that confirms one’s preconceptions.

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13
Q

What is the role of organizational culture in evidence use?

A

Cultures that value intuition or tradition over data can hinder evidence-based decision-making.

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14
Q

What are Scott’s (2013) three institutional pillars?

A
  1. Regulative (rules/laws) 2. Normative (social norms) 3. Cultural-cognitive (shared beliefs).
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15
Q

How can management education contribute to poor evidence use?

A

It often focuses on theory or case studies without teaching critical appraisal or evidence literacy.

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16
Q

What is Evidence-Based Management (EBMgt)?

A

A systematic process of gathering, interpreting, and applying the best available evidence from multiple sources to improve decision-making.

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17
Q

What are the four sources of evidence in EBMgt?

A
  1. Scientific research 2. Organizational (internal) data 3. Practitioner expertise 4. Stakeholder values and concerns
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18
Q

Why is EBMgt important in modern organizations?

A

It leads to better, more informed decisions, improves accountability, and reduces reliance on untested assumptions or biased judgment.

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19
Q

What is the goal of EBMgt?

A

To make decisions based on the best available evidence rather than tradition, intuition, or authority.

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20
Q

Name one major misconception about EBMgt.

A

That it ignores experience or practitioner knowledge—in fact, it integrates multiple forms of evidence.

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21
Q

How can management education contribute to poor evidence use?

A

It often focuses on theory or case studies without teaching critical appraisal or evidence literacy.

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22
Q

What is the purpose of asking answerable questions in EBMgt?

A

To clearly define the problem and guide evidence acquisition effectively.

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23
Q

What does PICO stand for in evidence-based questioning?

A

Population, Intervention, Comparison, Outcome.

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24
Q

Why is formulating a good question essential in EBMgt?

A

It determines the relevance, focus, and direction of the evidence-gathering process.

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25
What types of questions are typically asked in EBMgt?
Descriptive, predictive, or causal questions depending on the problem context.
26
What makes a question 'answerable' in EBMgt?
It is specific, clear, and structured in a way that supports searching for reliable evidence.
27
What is the main goal of acquiring evidence in EBMgt?
To systematically search for the most relevant and trustworthy evidence from different sources.
28
What is a secondary source of scientific evidence?
A summary or synthesis of primary research studies, such as a systematic review or meta-analysis.
29
Why is it important to assess the quality of sources when acquiring evidence?
Because not all sources are equally reliable; high-quality evidence is essential for sound decisions.
30
What is 'evidence hierarchy' in EBMgt?
A ranking of evidence types based on their methodological quality, with systematic reviews at the top.
31
What is grey literature?
Unpublished or non-commercial research such as reports, theses, and working papers that can still offer valuable insights.
32
What does 'critical appraisal' mean in EBMgt?
The systematic evaluation of evidence for trustworthiness, relevance, and value in a specific context.
33
What are three criteria for appraising scientific evidence?
Validity, reliability, and applicability.
34
Why is critical appraisal important?
It prevents poor-quality or biased evidence from misleading decision-making.
35
What is the difference between reliability and validity?
Reliability refers to consistency; validity refers to accuracy or truthfulness of the findings.
36
What is publication bias?
The tendency for studies with positive results to be published more often than negative or null findings.
37
What does it mean to aggregate evidence in EBMgt?
To synthesize and integrate evidence from different sources to form a coherent understanding.
38
Why is aggregating different forms of evidence difficult?
Different evidence types (e.g., scientific, organizational) may conflict or vary in quality.
39
What is triangulation in EBMgt?
The use of multiple sources or types of evidence to cross-validate findings.
40
How can weighting evidence improve aggregation?
By giving more importance to high-quality or more relevant evidence during synthesis.
41
What is a common mistake when aggregating evidence?
Overemphasizing one source (e.g., anecdotal or stakeholder views) while ignoring others.
42
What does applying evidence mean in EBMgt?
Using the best available evidence to inform and guide specific managerial decisions.
43
What factors influence whether evidence is applied?
Organizational context, leadership support, resources, and readiness for change.
44
Why do managers sometimes fail to apply good evidence?
Due to resistance to change, lack of time, or preference for intuition.
45
What is 'evidence-informed decision-making'?
A practical approach where decisions are influenced by evidence, but also by context and constraints.
46
What is an example of a tool to support evidence application?
Decision aids, checklists, or implementation frameworks like the EBMgt process model.
47
Why is evaluating the outcome of a decision important?
To assess the impact and effectiveness of the decision and to learn for future improvement.
48
What are common methods for evaluating outcomes?
KPIs, feedback mechanisms, control groups, pre/post comparisons.
49
What is a logic model?
A structured way to map how actions lead to outcomes, often used in evaluation.
50
What is the risk of not evaluating outcomes?
Ineffective practices may continue and improvements may be missed.
51
Why is stakeholder feedback useful in outcome evaluation?
It provides insights into how decisions are perceived and experienced.
52
What is the main ethical responsibility in EBMgt?
To use evidence fairly, transparently, and in the best interests of stakeholders.
53
What is manipulation of evidence?
Distorting or selectively presenting evidence to justify a preferred decision.
54
What is transparency in EBMgt?
Being open about the evidence used, how it was evaluated, and why a decision was made.
55
What is informed consent in stakeholder evidence?
Ensuring stakeholders are aware of how their input will be used and agree to its use.
56
Why is ethical reflection important in decision-making?
To recognize unintended consequences and avoid harm or bias.
57
What does it mean to embed EBMgt?
Integrating evidence-based thinking and practices into the everyday processes of an organization.
58
What are key enablers of EBMgt in organizations?
Leadership support, training, evidence access, and a culture of inquiry.
59
What is a barrier to embedding EBMgt?
Resistance to change, lack of resources, or low evidence literacy.
60
Why is leadership important for EBMgt?
Leaders set expectations, allocate resources, and model evidence-based behavior.
61
How can organizations build EBMgt capabilities?
Through staff development, knowledge sharing, and aligning systems with evidence use.