Threats and how to prevent

Question 1

What are common security threats to end users?

Answer 1

Phishing, malware, spam, spoofing, unauthorized access.

Question 2

How can you help mitigate threats?

Answer 2

Run malware scans, promote strong passwords, escalate issues.

Question 3

What is social engineering in IT support?

Answer 3

Manipulating techs through phishing, impersonation, to gain access.

Question 4

What types of data must be protected?

Answer 4

Confidential, proprietary, and PII (Personally Identifiable Information).