Time/Task Management Flashcards

1
Q

Skills for effective time management

A

Prioritising
Organising
Delegation
Resource management
Assertive

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Time management techniques

A

To-Do lists/priority list
Tidy workstation
Reminder system
Good file management
Desk Diary/E-Diary

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Benefits of good time management for individual

A

Less stress
Increased productivity
Meet deadlines
Increased job satisfaction

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Benefits of good time management for organisation

A

Increased motivation
Increased profits
Less absences
Target likely to be met

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Consequences of poor time management for individual

A

More stress
Less productivity
Not meet deadlines
Decreased job satisfaction

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Consequences of poor time management for organisation

A

Decreased motivation
Decreased profits
More absences
Target not likely to be met

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Name time stealers

A

Procrastination
interruption from phone
Interruption from visitors
Taking on too much work
Meetings overrunning

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

WtI Interruption from phone

A

Suggest calling another time (politely)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

WtI Interruption from visitors

A

Suggest meeting at another time (politely)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

WtI Desk stress

A

Avoid having messy desk and use filing trays

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

WtI Procrastination

A

Use a To-Do list and ensure one task is done before another is started

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

WtI Taking on too much work

A

Be assertive and learn to say no and also look for delegation opportunities

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

WtI Poor communication

A

Clear line of communication allowing for easy clarification

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

WtI Meetings overrunning

A

Ensure meetings stay on track and have time limits

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

WtI Lack of forward planning

A

Make use of planning aids

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

What is delegation

A

When someone assigns a task to someone else that they need to complete

17
Q

Failure of delegation consequences

A

Manager will have less time for more important tasks
Work will get done slower since one person can’t do everything
Stress will increase for manager and employees will be bored

18
Q

What is a target

A

Something to aim for

19
Q

Why set targets

A

To measure success
To measure progress
To help employees understand their aims/role within the business
To motivate yourself

20
Q

What is an individual target

A

e.g., Undertaking training to learn new procedure

21
Q

What is an departmental target

A

Targets to achieve as a team e.g., increase sales by 10%

22
Q

What is an organisational target

A

Longer term targets which effect direction of the company e.g., to be next market leader in the next 5 years
(Individual and organisational must fit into those of organisation)

23
Q

What are SMART targets

A

Specific
Measurable
Agreed
Realistic
Timed

24
Q

Benefits of target setting to individual

A

Gives sense of direction
Can encourage working to deadlines
Improvement to job satisfaction/motivation
Can help employees understand what’s expected of them

25
Benefits of target setting to organisation
Reduction in absences Achievement of long-term objectives Improvement in employee motivation/productivity Helps managers organise resources more effectively
26
What are reasons a priority would need to be changed in the workplace
Staff absence Tech issues Deadlines changing
27
Examples of situations in which the target was not met
The targets were not SMART Lack of support from line manager Others held you up Additional tasks arise that are more important
28
Solutions to help target achievement
Ask for an extension Ask for help/support from others Offering overtime Saying no to additional work
29
Ways to monitor/evaluate progress
Planning Aids (To-Do lists etc.) Regular reviews Gantt chart Sample Checks Systems audit
30
Difference between a buddy system and a mentor system
Buddy systems are you and another member of staff (typically more experienced) being paired and they can be called upon for help/advice whereas mentor systems are the same but instead of a fellow employee it is a senior member of staff
31
Documents used to record targets
Action Plan To-Do list Priorities list Gantt Chart E-Diary PDP (Personal Development Plan)