Training And Development Days 26 27 Flashcards Preview

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Flashcards in Training And Development Days 26 27 Deck (136)
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1

A planned, systematic effort to change the job-related KSs, attitudes, and/or behaviors of employees to improve the match between employee characteristics and job requirements

Training

2

Training can benefit the organization when it (2)

Is linked to organizational needs
It motivates employees

3

A process of systematically developing training to meet specified needs

Instructional design

4

An effective training program is designed to teach what

Skills and behaviors that will help the organization achieve its goals
(What it is designed to teach)

5

The process of evaluating he organization, individual employees, and employees' tasks to determine what kinds of training, if any, are necessary

Needs assessment

6

This is used to specify a number of key features for the implementation (input) and evaluation (outcomes) of training programs

Needs assessment

7

The presence and comprehensiveness of a needs assessment is related to

The overall effectiveness of training

8

This provides the mechanism whereby the questions central to successful training programs can be answered

Needs assessment

9

This determines the appropriateness of training by evaluating the characteristics of the organization

Organization needs assessment, or analysis

10

Needs assessment takes into account (3)

The organizations strategy
Resources available for training (costs, time, and expertise required for training)
Management's support for training activities

11

A process of determining individuals' needs and readiness for training

Person analysis

12

This is critical when training need is recognized because of a performance proble

Person analysis

13

Before developing a training program, organizations must be sure that performance problems resulted from

A deficiency in knowledge or skill

14

The process of identifying and analyzing tasks that should be the focus of the training program

Task analysis

15

To carry out the task analysis, what are 4 conditions in which tasks are performed and analyzed

The equipment and environment of the job
Time constraints
Safety considerations
Performance standards

16

A combination of employee characteristics and positive work environment that permit training

Readiness for training

17

Necessary employee characteristics (readiness for training) (3)

Ability to learn the subject matter
Favorable attitudes toward the training
Motivation to learn

18

Necessary organization characteristics (readiness for training) (3)

Environment that encourages learning
Avoids interfering with training
Supportive culture

19

After conducting the various analyses, what needs to be developed

Training objectives

20

These provide input for the actual design of the training program(s) as well as the criteria that will be used to evaluate the success of training

Training objectives

21

Based on training objectives, what 4 questions does the planner answer

What topics the training will cover?
Who will provide the training?
What training methods to use?
How to evaluate the training?

22

Advantage of in-house instructors

Cost effective

23

Disadvantage of in-house instructors

Individuals with both the skill-specific knowledge and experience necessary to train others are not always available within the organization

24

Advantage of outsourced training

Firms that specialize in training may have more valid and effective training programs that could have been developed in-house
Especially true for more generic skills (teamwork)

25

Disadvantage of outsourced training

Costly and frequently requires employees to leave work for an extended period of time

26

Delivery methods categories (6)

Classroom
Computers
On-the-job
Simulations
Team
Others

27

The most widely used training method, this typically involves a trainer lecturing a group of trainees

Classroom instruction

28

This involves trainees at different locations using computers to view lectures, ask questions, and exchange ideas/documents

Distance learning

29

Advantage of distance learning

Less costly

30

Disadvantage of distance learning

May reduce interaction between trainer and audience