Troubleshooting Hardware Issues 5.2 Flashcards

1
Q

power issues

A

the power button is not connected properly to the motherboard

wall outlet is faulty

power cable to the computer is faulty

power supply is faulty

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

if wall outlet is faulty, what to do?

A

use a multimeter or voltmeter to test the power outlet:

US or Canada 110-120V /60Hz

Europe or Asia 220-240 V/ 50Hz

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

if a power supply is faulty

A

use a power supply tester

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

if power cables from power supply to components are faulty

A

test the detachable cables, check each pin on each side of the cable to verify full continuity

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Power on self test (POST) issues

A

do diagnostic program inside the system firmware

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

1 short beep means

A

system is ok

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

2 short beeps

A

error code

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

no beep

A

power supply issue, motherboard problem, or faulty onboard speaker

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

continuous beep

A

problem with system memory modules or memory controller

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

repeating short beeps

A

power supply fault or motherboard problem

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

1 long and 1 short beep

A

motherboard problem

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

1 long beep, 2 or 3 beeps

A

video adapter error

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

3 long beeps

A

keyboard issue

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

displays an error whenever the operating system has issue

A

crash screen

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

problem with hardware that windows cannot solve

A

blue screen of death (BSOD)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

problem with hardware that Apple cannot solve

A

pinwheel of death

11
Q

the system display gives an exit code

A

Kernel panic

12
Q

when the components are generating heat and it’s not cooling down, what you should do?

A

shut down the system and boot into the UEFI or BIOS

13
Q

excessive exposure to thermal loads can cause permanent damage

plugging or unplugging cables causes wearing out, and pins are getting bent or damaged

A

physical component damage

14
Q

modern systems are able to protect against overheating

overheating systems could reboot or shut down

increasing the page size in windows or the swap space in Linux

A

performance issues

15
Q

inaccurate system date and time

A

motherboard have a battery to keep the real-time clock (RTC) in sync

most modern operating systems set the date and time automatically

16
Q

non volatile type of memory that stores the BIOS settings and is built into the motherboard

A

Complementary metal oxide semiconductor (CMOS)

17
Q

Stores data without being constantly refreshed

A

Non volatile RAM (NVRAM)