true-and-false

Question 1

Database live at the Data Center? True or False

Answer 1

t

Question 2

Record numbers have to be manually incremented? True or False

Question 3

Server is a computer program running as a service; a physical computer dedicated to running one or more services, or a system running a database.
True or False?

Answer 3

t

Question 4

UI Policy can make fields read-only, mandatory, or hidden? True or False

Answer 4

t

Question 5

ServiceNow is single-instance, multiple tenant architecture? True or False

Question 6

Knowledge articles within a knowledge base are grouped by category? True or False

Answer 6

t

Question 7

End Users can personalize the list layouts for themselves

Answer 7

t

Question 8

Once access has been granted to a role, all of the groups or users assigned to that role are granted the same access.

Answer 8

t

Question 9

Knowledge articles within a knowledge base are grouped by category?

Answer 9

t

Question 10

Business Rules are used to enforce mandatory data on a form?

Question 11

Data Policy can enforce mandatory data on import. True or False?

Answer 11

t

Question 12

Each knowledge base can have unique lifecycle workflow, user criteria, category structures, and management assignments. True or False?

Answer 12

t

Question 13

UI Action can prompt that an Incident has been successfully submitted. True or False

Answer 13

t

Question 14

Business Rules are used to enforce mandatory data on a form

Question 15

ATF can consist of steps that run on web browser

Answer 15

t

Question 16

Notifications can be sent to individual users or to groups or to both.

Answer 16

t

Question 17

Any user can tag items and make them viewable by everyone

Question 18

UI Policy can make fields read-only, mandatory, or hidden?

Answer 18

t

Question 19

Database live at the Data Center?

Answer 19

t

Question 20

ServiceNow is a single-instance, multiple tenant architecture?

Question 21

Configuration will not affect what others see on their forms?

Question 22

Data Policy can enforce mandatory data on import?

Answer 22

t

Question 23

When the state is “On Hold” and the “On Hold Reason” is “Awaiting Caller”, the incident state will automatically change to “In Progress” once the caller user makes a change to the incident.

Question 24

The branding changes applied using the Settings icon will only affect the currently logged-in user and will not affect other users

Answer 24

t

Question 25

One of the important features in Now Platform is that it is specialized to specific departments

Question 26

Every task can be assigned to an assignment group and to a specific user at the same time.

Answer 26

t

Question 27

When personalizing a list view, the Personalize List (gear) icon changes to show that the list has been personalized

Answer 27

t

Question 28

The benefit of the activity stream inline editor is that you can add comments to tasks without opening them

Answer 28

t

Question 29

ServiceNow instance is single-tenant

Answer 29

t

Question 30

Delegated developers automatically get the admin role

Question 31

There is no need to create new Import Set for every time you need to import data, you can reuse the Import Set if you're importing data with the same columns

Answer 31

t

Question 32

UI Policy is applied on all data input no matter what the channel is, including web form, import sets, ...etc

Question 33

The System Administrator role is one of the baseline roles and it contains the security_admin role

Question 34

Related lists do NOT appear on a form until a record has been saved to the database

Answer 34

t

Question 35

The impersonate feature is not recommended because there is no way to know what actions the impersonator took on behalf of the impersonated user

Question 36

ServiceNow consists of standard integration with LDAP

Answer 36

t

Question 37

The Run button in the report designer does NOT save the report.

Answer 37

t

Question 38

A data policy defined for a table will only run when data is inserted through the form, but it will not run when the data is inserted via import set.

Question 39

When using the form designer, by default, the first section in the form is readonly.

Answer 39

t

Question 40

The field name is a user-friendly term which allows people to identify the field in the user interface

Question 41

When deploying update sets from an instance to another, both instances should be on the same version to make sure that the deployment works well

Answer 41

t

Question 42

Multi row variable sets can only be used in one record producer or catalog item.

Question 43

The disadvantage of enabling the virtual agent is that some users would prefer to speak to a human agent

Question 44

Javascript can run on both client side and service side

Answer 44

t

Question 45

Roles can be assigned to groups but they cannot be assigned to individual users

Question 46

Delegated developers automatically get the permission for deployment.

Answer 46

t

Question 47

The purpose of data policies is to enforce security in the system

Question 48

A group can contain a nested group.

Answer 48

t

Question 49

Import Articles button can be used to import articles from Word documents into the knowledge base

Answer 49

t

Question 50

You can approve/reject an approval request record by right clicking the approval request in the list and then selecting approve or reject

Answer 50

t

Question 51

Benchmarks provide comparative insights relative to industry averages.

Answer 51

t

Question 52

Catalog item can appear only in one category.