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Flashcards in Types of Organisations Deck (21):
1

What are the different types of organisations?

Private Sector
Not for profit organisations (Hospitals, charities and schools)
Mutual Organisations (Co-ops - owned by the customers)

2

What is NGO?

Non Governmental Organisation - defined by the world bank as 'private organisations that pursue activities to relieve suffering, promote the interests of the poor, protect the environment, provide basic social services or undertake community development'

3

What are the five business strategies?

Vision
Mission
Goals
Objective
Targets

4

What is a mission statement?

Is a published statement apparently of the entity's fundamental objective. This may or may not summarise the true mission of the entity

5

What is a mission?

Is the entity's fundamental objective expressed in general terms

6

What is a goal?

is often a longer term aspiration. Mintzberg defines goals as 'the intentions behind decisions or actions, the states of mind that drive individuals or collectives of individuals called organisations to what they do'

7

What is an objective?

are often quite specific and well defined, though they can also embody comprehensive purposes

8

What is a target?

are generally expressed in concrete numerical terms and are therefore easily used to measure progress and performance

9

Objectives should be SMART, explain.

SPECIFIC
MEASURABLE
ACHIEVABLE
RELEVANT
TIME-RELATED

10

What are the functions of an objective? (PRIME)

PLANNING - defines what the plan is about
RESPONSIBILITY - defines who is responsible
INTEGRATION - objectives shout support each other
MOTIVATION - knowing what is to be done
EVALUATION - Performance is assessed

11

What type of organisational structures are there? (12)

Mintzberg - Diagram
Functional - Grouping together people who do similar tasks
Geography
Product/brand
Customer
Divisionalisation
Hybrid
Simple
Matrix
Modern Types
Span of control
Systems

12

What is divisionalisation?

is the division of a business into autonomous regions or product business, each with its own revenue, expenditures and capital asset purchase programmes, and therefore each with its own profit and loss responsibility

13

Design the Mintzberg diagram.

Strategic Apex - (Simple structure)
Middle line - (Divisionalised form)
Operating Core - (Professional bureaucracy)
Technostructure - (Machine bureaucracy)
Support Staff - (Adhocracy)

All together - (Missionary organisations)

14

Design the Shamrock organisation.

Professional
Self Employed
Contingent
Customers

15

Define: Scalar chain?

is the chain of command from the most senior to the most junior

16

Define: Tall organisation?

is one which in relation to its size has a large number of levels of management hierarchy. This implies a narrow span of control

17

Define: Flat organisation?

is one which in relation to its size has a small number of levels of management hierarchy. This implies a wide span of control

18

What is delayering?

is the reduction of management levels from bottom to top

19

What are the types of organisational systems:

Closed system - isolated from the environment
Open system - connected to the environment
Semi closed system - reacts to the environment is a controlled way
Feedback control system - Eg if a thermostat is too low it will switch on the heating.
Feedforward control system - Eg, will read a thermostat but will also look into wither windows are open

20

What types of alliances are there?

Joint venture - forming a separate business
Licences and franchises
Strategic alliances - No separate business
Outsourcing

21

Define: Span of control.

The number of subordinates responsible to a superior