Unit 1 Chapter 2 Flashcards

Internal Business Environment and Planning (37 cards)

1
Q

internal environment

A

factors within a business that a business has control over

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2
Q

internal environment factors (9)

A
  • resources
  • locations
  • sources of finance
  • existing vs establishing
  • support services
  • business types
  • business models
  • SWOT analysis
  • CSR
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3
Q

external environment

A

surrounding factors that can impact a business, which it
has minimal control over. macro and operating
factors.

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4
Q

operating factors (4)

A
  • customer needs and expectations
  • special interest groups
  • competitor’s behaviour
  • suppliers and the supply chain
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5
Q

macro factors (6)

A
  • CSR considerations
  • global considerations
  • technological considerations
  • economic conditions
  • legal and government regulations
  • societal attitudes and behaviour
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6
Q

order of environments

A

internal) operating) macro)

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7
Q

types of businesses (6)

A

sole trader, partnership, private limited (Pty Ltd), public listed (Ltd), social enterprise, government business enterprise (GBE)

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8
Q

sole trader

A
  • 1 individual owner
  • unincorporated
  • unlimited liability
  • profit: owner
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9
Q

partnership

A
  • 2-20 owners
  • unincorporated
  • unlimited liability
  • profit: partners
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10
Q

private limited company (Pty Ltd)

A
  • up to 50 shareholders
  • only specific people
  • incorporated
  • limited liability
  • shares to private
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11
Q

public listed company (Ltd)

A
  • unlimited shareholders
  • any people
  • incorporated
  • limited liability
  • shares to public
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12
Q

social enterprise

A
  • aims to fulfil a social or environmental need
  • NOT a business structure
  • must give 50% profit
  • profit: reinvested or donated
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13
Q

government business enterprise (GBE)

A
  • owned and operated by the government
  • caters for social needs e.g. transport, housing, communication
  • profit: reinvested or to government
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14
Q

unincorporated vs incorporated

A
  1. business = owner, same legal entity
  2. business ≠ owners, different legal entity
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15
Q

unlimited vs limited liability

A
  1. owner is responsible for debt
  2. shareholders only liable to extent of original investment
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16
Q

types of business models (6)

A

online, direct-to-consumer, bricks-and-mortar, franchise, importer, exporter

17
Q

online business

A

operates online
e.g. eBay

18
Q

direct-to-consumer business

A

products sold directly to customers with no intermediaries
e.g. apple store

19
Q

bricks-and-mortar business

A

has a physical store presence
e.g. woolworths

20
Q

franchise

A

grants another person the right to operate under its name and sell its goods and services
e.g. McDonalds

21
Q

importer

A

purchases goods and services from overseas and sells them in its home country
e.g. Toyota

22
Q

exporter

A

produces goods and services in its home country and sells them to overseas buyers
e.g. iron ore

23
Q

purchasing an existing business

A

obtain: premises, equipment, stock/goods, employees, customer accounts, goodwill

24
Q

establishing a new business

A

consider: location, business name registration, suppliers, staff employment

25
business resources (3)
- natural resources e.g. wood - labour resources e.g. barista - capital resources e.g. forklift
26
business locations (4)
shopping centres, shopping centres, home businesses, online businesses
27
sources of finance (4)
equity capital, debt capital, grants, overdraft facilities
28
equity capital
- money from investor for partial ownership - business doesn't repay - investor owns ^50% = major influence - personal/private/public
29
debt capital
- lent from an external source - paid back with interest - e.g. loans
30
grants
- provided by government for a specific reason - helps business - business must meet set conditions
31
overdraft facilities
- between bank and business - account can go below $0 - business must prove they can repay - high interest rate, expensive
32
business support services (7)
legal support, financial support, technological support, community-based support, formal networks, informal networks, business mentors
33
parts of a business plan (8)
- executive summary - business owners - supporting documents - CSR - product - financial plan - marketing plan - operations plan
34
SWOT analysis
is a planning analysis tool that helps a business identify its internal strengths and weaknesses, as well as any external opportunities and threats
35
corporate social responsibility (CSR)
the ethical conduct of a business beyond legal obligations, and the consideration of social, economic, and environmental impacts when making business decisions
36
CSR considerations
- aware and responsible - integrity and honesty - commitment = positive reputation + competitive
37
CSR strategies
- sourcing sustainable resources - planning to sell environmentally responsible products - providing supportive conditions of work - fair employment