Unit 2 Learning aim A Empowering Individuals

Question 1

Define Empowerment

Answer 1

-Supporting people to take control of their own lives and their future

Question 2

How can service users be Empowered

Answer 2

• Providing support that is consistent with the service users beliefs, culture and preferences
• Promoting service user dignity
• Promoting independence
• Enabling users to express their needs

Question 3

What are Rights?

Answer 3

• Entitlements everyone should receive

- Peoples rights are protected by the laws of the UK such as the Human Rights Act (1998) and the Equality Act (2010)

Question 4

Empowering Children

Answer 4

• Is not the same as adults as the child may not understand what they are being told or what they might be expected to do
• Paediatricians are expected to support young children in understanding their illness and explaining the treatments available through using appropriate language and, if necessary, diagrams

Question 5

How can a service user’s right to Dignity be supported

Answer 5

-Using a curtain when washing in a hospital

Question 6

How can the right to Express needs and preferences be supported

Answer 6

-Providing active support to enable choice consistent with individual beliefs, cultures and preferences

Question 7

How can the right to safety and security be supported

Answer 7

-Changing legislation, banning smoking in public areas

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Question 8

Supporting individuals who need health and social care services to express their needs and preferences

Answer 8

• Confidence/ability to express needs
• May have no confidence due to a speech impediment, embarrassed, feel professional is superior

-Improve this by providing an advocate or family and friends present

Question 9

What conflict may arise?

Answer 9

-Service users may display challenging behaviour that puts themselves and others at risk

Question 10

Conflict in Domicilary Care environment

Answer 10

• Scary for service provider
• Service provider is along
• Prevents service user for administering necessary care
• Service user may lie (e.g. claiming the service provider is stealing from them)

Question 11

Lone work policy

Answer 11

-Protects staff and the service user by giving steps and procedures they must follow when they feel vulnerable

Question 12

Steps put forward by the Lone Work Policy

Answer 12

• Remain calm, do not raise voice
• Be patient
• Do not become physical violent
• Assess the environment (e.g. remove any potentially dangerous items)