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DENTAL NURSE > Unit 301 302- guidelines and issues > Flashcards

Unit 301 302- guidelines and issues Flashcards

1
Q

list 9 gdc principles

A

patients interests
communication with pts
valid consent
protect pt info
complaints procedure
working with colleagues
maintain professional knowledge
concerns raised
maintained behaviour

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2
Q

infection control + staff 3 policies

A

HTM 01-05- infection control policy
inoculation policy
staff immunisation

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3
Q

dental radiography 4 policy

A

ionising radiation policy
IRR and IR ME R
radiation protection file
local rules

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4
Q

safety 3 policies

A

health and safety
COSHH
RIDDOR

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5
Q

confidentiality 4 polices

A

information governance
data protection act
caldicott
access to health records

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6
Q

duty of candour

A

requirements when treatment goes wrong like reasonable support, truth, apology, open, honest about risks

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7
Q

duty of care

A

standard to protect patients safety

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8
Q

equality act

A

protects discrimination, age, ethnicity, providing fair treatments and options, preventing unconscious biases

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9
Q

direct access

A

dental professionals seeing patients without dentist prescription

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10
Q

valid consent

A

informed, voluntary, capacity, specific

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11
Q

mental capacity

A

ability to make decision 16+

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12
Q

gillick consent

A

under 16 must understand treatment and risks and alternatives

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13
Q

5 british values

A

democracy- allows rights, freedom, polictical infulence
rule of law- law is maintained
individual liberty- right to believe, act, express, freedom
mutual respect and tolerance- respect for different beliefs

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14
Q

how many hours of cpd over 5 years

A

50

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15
Q

cpd hours of medical emergency over 5 years

A

10

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16
Q

5 fitness to practice

A

professional working with no evidence of criminal conviction, drug, alcohol missue, aggressive behaviour, fraud, underlying health conditions

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17
Q

what is the CQC

A

care quality commission ensures adequate standards in health and social settings

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18
Q

what is reflection

A

is to recognise ways of working and how to improve performance by analysing actions and evaluating yourself

like pdp, swot, any new learning, what’s preventing me threats? what helped me achieve this, summary of progress

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19
Q

how long to reply to access to health records

A

40 days

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20
Q

what nhs form for nhs patients standard chart

A

FP25

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21
Q

how long does practices keep records for what age

A

11 years, 25 year old

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22
Q

what act implies access to records

A

data protection act

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23
Q

dental nurse acts of parliament

A

dentist act 1984
health and social care act 2008

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24
Q

what is clinical governance

A

NHS framework for quality assurance

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25
Q

what form is for NHS patients for treatment

A

FP17

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26
Q

what NHS form for prescriptions

A

FP10 D

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27
Q

when can information be shared without consent

A

-road traffic accident
-criminal
-for court/solicitor

28
Q

what is information governance

A

quality assurance system to ensure safety and use of information

29
Q

types of abuse 5

A

-physical
-neglect
-sexual
-financial
-emotional

30
Q

complaints procedure 6

A

-responsibility
-acknowledgement
-investigation
-timescale
-report or appeal
-records

31
Q

who to contact when concerned about a professional 4

A

-GDC
-colleague (lead)
-dental defence
-healthcare commission

32
Q

5 steps in carrying out risk assessment

A

-identify the risk
-identify the harm
-control
-record
-review

33
Q

what fires are red fire extinguisher used on

A

all but electrical

33
Q

class A - F fires

A

A- wood paper
B- flammable liquids
C- flammable gases
D- reactive metals oxide in air
E- electrical
F- liquid fats

34
Q

which other 2 fire extinguishers are used on all fires

A

black and blue

35
Q

which 3 diseases should be reported to RIDDOR

A

legionella
hep b/c
HIV

36
Q

minimum years for hazardous waste to be kept before collection

A

3 years

37
Q

3 ways mercury can cause harm to body

A
  • inhalation- vapours
    -absorption- absorbed by skin
    -ingestion
38
Q

how to manage a amalgam spill

A
  • PPE
  • suck up small globules in a syringe
  • put in waste container
39
Q

how to check gas leaks

A

-visual inspections any sounds
-electrical gas analyser every year

40
Q

how to check pressure vessels- autoclaves and gas cylinders

A

cleaning and checking seals
making sure correct pressures

41
Q

what is public liability insurance

A

insurance from claim form complaint

42
Q

what is a purple bin for

A

cytotoxic

43
Q

what is orange bin for

A

body fluids or any infectious disease

44
Q

what does GDPR stand for

A

general data protection radiation

45
Q

what is needed to patient read there own dental records

A

subject access request

46
Q

what is needed for pt to share info with others

A

individual rights

47
Q

what is it when practices need to hold information for 11 years

A

legal obligation

48
Q

request by media or organisation goes under what act

A

freedom of information act

49
Q

who is responsible to ensure that complaint procedure is followed

A

responsible person

50
Q

once complaint is solved what should happen with the records

A

stored in complaint file

51
Q

second action of complaint procedure

A

set timescale

52
Q

who should nhs patient complain to

A

commissioning body

53
Q

what should not be part of the investigation

A

admission of liabilty

54
Q

what act is under of giving pt a goodwill gesture

A

consumer rights act

55
Q

what should not be done in house procedures

A

display number of complaints resolved

56
Q

people in the practice should be ////// putting up complaints procedure on display

A

responsible

57
Q

what is untoward incidents

A

unexpectedly with unfavourable outcomes

58
Q

what act protects whistleblowers from being abused from employer

A

public interest disclosure

59
Q

who to report to about the practice environment

A

health and safety executive

60
Q

when can a concern cannot by investigated in the workplace

A

involving the employer

61
Q

who to report for stealing money

A

GDC

62
Q

who to report if you know there doing something wrong

A

public concern at work

63
Q

what term is used on something that happened and has been dealt with

A

root cause analysis

64
Q

when would dental nurse do extended duties

A

following competency training

65
Q

when would a dentist carry out treatment alone

A

out of hours

DENTAL NURSE (12 decks)

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