UNIT 4š¤š¤ Flashcards
1
Q
what is operations management
A
process that uses the resources of an organisation to provide the right goods or services for the customer
2
Q
reasons for setting objectives
A
focus for the decision making and effort
Improves co ordination
3
Q
costs
A
reduce unit costs
4
Q
quality
A
5
Q
speed of response
A
6
Q
flexibility
A
7
Q
dependability
A
8
Q
environmental objectives
A
9
Q
added value
A
10
Q
internal influences
A
11
Q
external influences
A
12
Q
labour productivity
A
13
Q
unit costs
A
14
Q
factors that influence ideal capacity
A
15
Q
capacity
A
16
Q
capacity utilisation
A
17
Q
efficiency
A
18
Q
benefits of high labour productivity and efficenchn
A
19
Q
how to increase efficiency and labour productivity
A
20
Q
economies of scale
A
21
Q
technology
A
22
Q
specialisation
A
23
Q
purchasing and marketing
A
24
Q
finance and research
A
25
social and managerial
26
difficulties in increasing labour productivity and efficiency
27
diseconomies of scale
28
how to choose optimal mix of resources
29
capital intensive vs labour intensive
30
importance of capacity
31
how to utilise capacity efficiently
32
disadvantages of spare capacity
33
advantages of spare capacity
34
ways of reducing capacity
35
ways of increasing capacity
36
what is lean production
37
what is time based management
38
what is just in time production
39
benefits of just in time
40
difficulties of just in time
41
how to use technology to improve efficiency
42
technology and employment
43
benefits of using technology
44
issues of introducing technology
45
tangible measures of qualityn
46
intangible measures of qualityn
47
importance of quality to a business
48
quality control
49
benefits and drawbacks of inspection
50
quality assurance
51
benefited and drawbacks of quality assurance
52
systems of quality assurance
53
benefits and issues of improving quality
54
consequences of poor quality
55
what is mass customisation+factors required
56
benefits+difficulties of mass customisation
57
adv + dis of producing to order
58
outsourcing
59
adv of employing part time eorker
60
adv+dis of outsourcing
61
factors affecting decisions to outsource
62
influences month choice of supplier
