Unit I Flashcards
(344 cards)
what are the seven attributes of a symptom
- location
- quality
- quantity/severity
- timing
- onset
- remitting/exacerbating factors
- associated manifestations
what are the seven components of the medical interview
- chief concern
- HPI
- medications
- past medical history
- family history
- social history
- review of systems
signs
object observable phenomena associated with a disease
symptoms
subjective patient reported phenomena associated with disease
what are at least four ways that providers interact nonverbally with a patient
- eye contact
- facial expression
- posture
- head position and movement
- interpersonal distance
- placement of arms and legs
open ended questions
questions that allow the patient to tell a story
closed ended questions
questions that are focused on trying to find a particular piece of information
leading questions
questions that suggest a particular answer
what are ten techniques of skilled medical interviewing
- active listening
- empathic responses
- guided questioning
- nonverbal communication
- validation
- reassurance
- partnering
- summerization
- transitions
- empowering the patient
three aspects of active listening
- being closely attentive to the patient
- taking into consideration the patients emotional state
- using verbal and non verball cues
what are three examples of empathic responses
- how do you feel about that
- that sounds upsetting
- you must be feeling sad
what is the goal of guided questioning
allowing the patient to communcate their story in their own words without interruption
what are three examples of guided questions
- moving from open to focused questions
- asking questions that need a guided response
- asking a series of questions one at a time
paralanguage
pacing, tone, and volume of speech
validation
affirm the legitimacy of the patients experiences
why is reassurance different for a provider than a casual person? what is a good starting point when reassuring the patient
because the instinctual response is telling someone everything will be ok when as a provider that might be premature
identifying and acknowledging patient concerns
partnering
building rapport with patients
rapport
trust between the patient and the provider
what are two reasons why summarization an example of skilled interviewing
- it proves to the patient that you were listening
- it gives you a chance to pick on something you missed
why are transitions considered a sign of being a skilled interview
it can put the patient at ease when you change from one part of the interview to the other
what is empowering the patient and why is it a sign of skilled interviewing
giving the patients a feeling of control over their illness
allowing them to ask questions and take part in their treatment plan
empathy
the capacity to identify with the patient and feel their pain as your own
what is an example of an empathic repsonse
i cannot imagine what you are going through
what are 6 of the 11 indications that a mental health screening should be done
- Medically unexplained physical symptoms—more than half have depression
- or anxiety disorder
- Multiple physical or somatic symptoms or “high symptom count”
- High severity of the presenting somatic symptom
- Chronic pain
- Symptoms for more than 6 weeks
- Physician rating as a “difficult encounter”
- Recent stress
- Low self-rating of overall health
- Frequent use of health care
- substance abuse
























































