Week 3

Question 1

What is cognition?

Answer 1

Cognition includes various processes like thinking, remembering, learning, and decision-making.
It can be categorized into experiential and reflective modes.

Question 2

What is cognitive biases

Answer 2

A cognitive bias is a systematic error in thinking that occurs when people process and interpret information in their surroundings, influencing their decisions and judgments

Question 3

What is congnitive load theory

Answer 3

Cognitive load refers to the amount of information our working memory can process at any given time

Question 4

What are the design implications

Answer 4

Attention
Perception
Memory
Learning

Question 5

Reading, Speaking and Listening

Answer 5

https://mylms.vossie.net/mod/book/view.php?id=752793&chapterid=1125071

Question 6

What are mental modes

Answer 6

Mental models are internal representations of how things work in the world, helping people make predictions and inferences

Question 7

What are examples of mental modes in use?

Answer 7

• Thermostat Scenario: People might set a thermostat to its highest setting, believing it will heat a room faster, but thermostats maintain a constant temperature and don’t speed up heating by setting them higher.
• Oven Scenario: People might set an oven to a higher temperature to heat it faster, but ovens heat at a constant rate, and a higher setting might just burn the food.

Question 8

What are common problems with mental modes?

Answer 8

Many people have incomplete or incorrect understanding of how technologies work, which can lead to difficulty in solving problems and explaining issues.

Question 9

How can you improve mental modes?

Answer 9

*Provide clear instructions and easy-to-follow guides.

• Offer online help, video tutorials, and context-sensitive assistance.

*Include background information about how things work.

*Design interfaces with clear affordances and appropriate metaphors to aid understanding.

Question 10

What is the gulf of extinction and evaluation?

Answer 10

*Gulf of Execution: The gap between the user and the physical system.

*Gulf of Evaluation: The gap between the physical system and the user

https://mylms.vossie.net/pluginfile.php/1139280/mod_book/chapter/1125064

Question 11

Information processing and models:

Answer 11

https://mylms.vossie.net/mod/book/view.php?id=752803&chapterid=1125086

Question 12

Distributed Cognition

External cognition:

Answer 12

https://mylms.vossie.net/mod/book/view.php?id=752803&chapterid=1125094

https://mylms.vossie.net/mod/book/view.php?id=752803&chapterid=1125095

Question 13

Embodied interaction:

Answer 13

https://mylms.vossie.net/mod/book/view.php?id=752803&chapterid=1125087