week 4 Flashcards

1
Q

what makes someone a leader

A

Attempt to influence others
Guide others to accomplish goals
May not have formal authority
Informal vs. Formal leader

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2
Q

what makes someone a manager

A

Coordinator to achieve desired outcomes
Have appointed position
Formal line of authority

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3
Q

what makes someone a leader and manager

A

Accomplish goals
Explain vision
Organizational figureheads
Motivate others
Mobilize resources

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4
Q

what are the characteristics of power

A

Ability to motivate people
No formal right by organization

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5
Q

what are the characteristics of authority

A

Uses authorized position in organization
Has legitimate right to direct others

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6
Q

what are the types of power

A

reward power: provide incentive for compliance
coercive power: use fear of punishment for compliance
legitimate power: official position others required to comply
referent power: use respect to influence others to comply
expert power: based on knowledge, skills, and information expertise
informational power: based on holding any kind of knowledge others need
connection power: based on person’s affiliation with others who are perceived as powerful

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7
Q

What are the shortcomings of Leadership Trait Theory?
How do Transactional Leaders compare to Transformational Leaders?
How do all three management styles differ from each other?

A

know these for exam

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8
Q

what is leadership trait theory

A

Assumption leaders are born with certain characteristics

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9
Q

what is transformational leadership (box 17-1)

A

look it up im lazy rn

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10
Q

what is management theory (box 17-3)

A

look it up im lazy rn

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11
Q

what is organizational theory

A

systems theory-interdependent parts that form a whole (open vs. closed systems)
chaos theory: tries to account for complexity and randomness in organization

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12
Q

management functions phases

A

Different phases of the process occur simultaneously
Processes should be circular, with the manager always working toward improving the quality of health care, patient safety, and staff and customer satisfaction

phases: planning, organizing, staffing, directing, controlling

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13
Q

what is the leadership wheel

A

Warrior: Assertive, active, decisive, likes control
Visionary: sees the big picture, likes lots of info
Nurturer: trusts others’ statements, team-player, non-competitive
Critical thinker: uses data and logic for decision making, methodological and follows procedures

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14
Q

Psychological Obstacles to Productive Work Habits

A

Unclear goals and priorities
Conquistador of chaos
Fear of downtime
Need to be a caretaker
Fear of failure
Fear of success
Fear of disrupting the status quo
Fear of completion
Need for perfection
Fear of losing creativity

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15
Q

what are 4 sources of energy

A

Physical: Requires attention to meet mental, spiritual, and emotional needs
Mental: Maintain sustained concentration to focus on task
Spiritual: Thinking about what is important in your life
Emotional: Physical, mental, and spiritual energies to manage emotions for improvement

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16
Q

what are time and energy distractors

A

interruptions
socializing/visitors
meetins
excessive work
understaffing
lack of info
ineffective communication
lack of feedback
travel
inadequate policies and procedures

go to slide 11 for the rest there is way too many to type

17
Q

what are time management strategies

A

Planning, organizing, implementing
-Planning is most important step
-Personal organization is key
-Use time wisely

Activities for continued success
-Focus on priorities
-Avoid procrastination
-Stay positive
-Take care of you
-Work on overcoming fears

Remove “if only” from vocab, use “next time”
-Regret is a time waster
-Don’t. rehash mistakes
-Admit mistakes and learn from them