Week 5 - Understanding the Environment (Ch. 3) Flashcards

1
Q

Environmental scanning

A

Involves searching the environment for important events or issues that might affect an organization.

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2
Q

Components of general environment

A

The economic, technological, sociocultural, and political/legal trends that indirectly affect all organizations

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3
Q

Components of specific environment

A

The customers, competitors, suppliers, industry regulations, and advocacy groups that are unique to an industry and directly affect how a company does business

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4
Q

Culture formation and maintenance

A

Organizational Stories
Organizational Heroes
Organizational Ceremonies

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