week 7

Question 1

what is the purpose of consumer laws

Answer 1

consumer laws give customers peace of mind and build public trust in businesses.

Question 2

name four things organisations must comply with

Answer 2

consumer gaurentees act
fair trading act
product safety regulations
weights and measures act

Question 3

where are most consumer disagreements settled?

Answer 3

the disputes tribunal

Question 4

the CGA 1993 says that goods must be

Answer 4

of acceptable quality
fit for purpose
comply with description

also protects consumers who have had work done improperly

Question 5

what is in the FTA

Answer 5

cannot mislead of deceive
cannot withhold relevant information
allows the commerce commision, indeviduals and businesses to take out legal action against a business.

Question 6

when was the waitangi tribunal established

Answer 6

1975

Question 7

name 7 employment rights in nz

Answer 7

4 weeks annual leave
breaks determined in good faith
must have a written agreement
no discrimination 
right to reques change of work
safe conditions
16+ must earn at least minimum wage